Questions and responses 43rd Parliament, 1st session December 5, 2019, to August 18, 2020

With regard to government assistance programs for individuals during the COVID-19 pandemic: (a) what has been the total amount of money expended through the (i) Canada Emergency Response Benefit (CERB), (ii) Canada Emergency Wage Subsidy (CEWS), (iii) Canada Emergency Student Benefit (CESB), (iv) Canada Student Service Grant (CSSG); (b) what is the cumulative weekly breakdown of (a), starting on March 13, 2020, and further broken down by (i) province or territory, (ii) gender, (iii) age group; (c) what has been the cumulative number of applications, broken down by week, since March 13, 2020, for the (i) CERB, (ii) CEWS, (iii) CESB, (iv) CSSG; and (d) what has been the cumulative number of accepted applications, broken down by week, since March 13, 2020, for the (i) CERB, (ii) CEWS, (iii) CESB, (iv) CSSG?

With regard to federal taxes, including tariffs, service charges and fees, since 2015: (a) in which instance was there an increase, a new imposition or the elimination of a credit or benefit, broken down by (i) the particular tax, tariff, charge, fee or credit, (ii) the rate or amount, (iii) the date it took effect, (iv) the revenue any increase has generated, (v) the department that made the change; and (b) what is the annual total of revenue generated by each of the changes in (a), broken down by year?

With regard to Employment and Social Development Canada and the Social Security Tribunal: (a) how many appeals are currently waiting to be heard by the Income Security Section (ISS), in total and broken down by (i) Canada Pension Plan retirement pensions and survivors benefits, (ii) Canada Pension Plan Disability benefits, (iii) Old Age Security; (b) how many appeals have been heard by the ISS in 2018-19, in total and broken down by (i) Canada Pension Plan retirement pensions and survivors benefits, (ii) Canada Pension Plan disability benefits, (iii) Old Age Security; (c) how many appeals heard by the ISS were allowed in 2018-19, in total and broken down by (i) Canada Pension Plan retirement pensions and survivors benefits, (ii) Canada Pension Plan disability benefits, (iii) Old Age Security; (d) how many appeals heard by the ISS were dismissed in 2018-19, in total and broken down by (i) Canada Pension Plan retirement pensions and survivors benefits, (ii) Canada Pension Plan disability benefits, (iii) Old Age Security; (e) how many appeals to the ISS were summarily dismissed in 2018-19, in total and broken down by (i) Canada Pension Plan retirement pensions and survivors benefits, (ii) Canada Pension Plan disability benefits, (iii) Old Age Security; (f) how many appeals to the ISS have been heard in person in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (g) how many appeals to the ISS have been heard by teleconference in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (h) how many appeals at the ISS have been heard by videoconference in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (i) how many appeals at the ISS have been adjudicated in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (j) how many members hired in the Employment Insurance Section (EIS) are currently assigned to the ISS; (k) how many income security appeals are currently waiting to be heard by the Appeal Division (AD), in total and broken down by (i) Canada Pension Plan retirement pensions and survivors benefits, (ii) Canada Pension Plan disability benefits, (iii) Old Age Security; (l) how many income security appeals have been heard by the AD in 2018-19, in total and broken down by (i) Canada Pension Plan retirement pensions and survivors benefits, (ii) Canada Pension Plan disability benefits, (iii) Old Age Security; (m) how many income security appeals heard by the AD were allowed in 2018-19, in total and broken down by (i) Canada Pension Plan retirement pensions and survivors benefits, (ii) Canada Pension Plan disability benefits, (iii) Old Age Security; (n) how many income security appeals heard by the AD were dismissed in 2018-19, in total and broken down by (i) Canada Pension Plan retirement pensions and survivors benefits, (ii) Canada Pension Plan disability benefits, (iii) Old Age Security; (o) how many income security appeals to the AD were summarily dismissed in 2018-19, in total and broken down by (i) Canada Pension Plan retirement pensions and survivors benefits, (ii) Canada Pension Plan disability benefits, (iii) Old Age Security; (p) how many income security appeals at the AD have been heard in person in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (q) how many income security appeals at the AD have been heard by videoconference in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (r) how many income security appeals at the AD have been heard by teleconference in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (s) how many income security appeals at the AD have been adjudicated in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (t) how many appeals are currently waiting to be heard at the Employment Insurance Section (EIS); (u) how many appeals have been heard by the EIS in 2018-19, in total and broken down by month; (v) how many appeals heard by the EIS were allowed in 2018-19; (w) how many appeals heard by the EIS were dismissed in 2018-19; (x) how many appeals to the EIS were summarily dismissed in 2018-19; (y) how many appeals at the EIS have been heard in person 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (z) how many appeals at the EIS have been heard by videoconference in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (aa) how many appeals at the EIS have been heard by teleconference in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (bb) how many appeals at the EIS have been adjudicated in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (cc) how many EI appeals are currently waiting to be heard by the AD; (dd) how many EI appeals have been heard by the AD in 2018-19; (ee) how many EI appeals heard by the AD were allowed in 2018-19; (ff) how many EI appeals heard by the AD were dismissed in 2018-19; (gg) how many EI appeals to the AD were summarily dismissed in 2018-19; (hh) how many EI appeals at the AD have been heard in person in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (ii) how many EI appeals at the AD have been heard by videoconference in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (jj) how many EI appeals at the AD have been heard by teleconference in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (kk) how many EI appeals at the AD have been adjudicated in 2018-19, broken down by (i) appeals allowed, (ii) appeals dismissed; (ll) how many legacy appeals are currently waiting to be heard at the ISS; (mm) how many legacy appeals are currently waiting to be heard at the EIS; (nn) how many legacy income security appeals are currently waiting to be heard at the AD; (oo) how many legacy Employment Insurance appeals are currently waiting to be heard at the AD; (pp) how many requests has the Tribunal received for an expedited hearing due to terminal illness in 2018-19, broken down by (i) month, (ii) requests granted, (iii) requests not granted; (qq) how many requests has the Tribunal received for an expedited hearing due to financial hardship in 2018-19, broken down by (i) month, (ii) section, (iii) requests granted, (iv) requests not granted; (rr) when will performance standards for the Tribunal be put in place; (ss) how many case files have been reviewed by the special unit created within the department to review backlogged social security appeals; (tt) how many settlements have been offered; (uu) how many settlements have been accepted; (vv) how much has been spent on the special unit within the department; (ww) what is the expected end date for the special unit within the department; (xx) for 2018 and 2019, what is the average amount of time for the department to reach a decision on an application for Canada Pension Plan Disability benefits, broken down by month; and (yy) for 2018 and 2019, what is the average amount of time for the department to reach a decision on the reconsideration of an application for Canada Pension Plan Disability benefits, broken down by month?

With regard to the Employment Insurance, Canada Pension Plan and Old Age Security program call centers, broken down by fiscal year and by call center for each fiscal year between 2011-12 and 2018-19: (a) what is the annual allocated funding; (b) how many full-time call agents have been allocated; (c) how many calls could not be routed to a call agent; (d) what is the speed target set by the department; (e) what is the actual performance against the speed target; (f) what is the average waiting time before speaking to an agent; (g) what is the call volume threshold established by the department beyond which callers are diverted to the automated system; (h) what is the error rate of the information transmitted by the call agents to the callers; and (i) what is the method used by the department to assess the error rate of the information transmitted by the call agents to the callers?

With regard to tax year 2020: (a) what are the projections for tax revenue to be assessed on taxable benefits paid to Canadians under each emergency measure proposed; (b) what are the low-end projections for each emergency measure, broken down by measure; (c) what are the high-end projections for each emergency measure, broken down by measure; and (d) what are the estimates or scenario-planning numbers of people applying for the Canada Emergency Response Benefit that fall within each tax bracket in Canada, broken down by each 2019 federal income tax bracket?