Questions and responses 40th Parliament, 3rd session March 3, 2010, to March 26, 2011

With regard to fees paid by the government: (a) how much does the government pay in merchant fees for accepting credit cards for government services, broken down by fee type and program area; (b) how much does the government pay in transaction fees for processing debit cards for government services, broken down by fee type and program area; (c) what are the details of agreements signed between the government and credit and debit card processing companies, including all terms, contracts and commitments; (d) what is the total cost of agreements signed between the government and credit and debit card processing companies; and (e) what does the government pay to banks in service fees, broken down by fee type and program area?

With respect to the Medical Establishment licensing fee: (a) what is the rationale for the fee increase of 340 percent from $2100 to $7200 effective April 1, 2011; (b) if the rationale is improvements to the program, what will those improvements be; (c) are all dealers selling medical equipment in Canada licensed; and (d) are dealers selling medical equipment in the canadian market via mail orders licensed?

With regard to the Integrated Relocation Program (IRP), the contract for which was awarded to Royal Lepage Relocation Services since 1999 and Brookfield Relocation Services in 2009: (a) how many quarterly reports has the contractor submitted to the Treasury Board of Canada Secretariat, the Department of Public Works and Government Services (PWGSC) or any other department since the program was first implemented in 1999; (b) for each of the following periods, did the contractor produce a quarterly report detailing the breakdown of real estate transactions for each agency, were the reports submitted to the Treasury Board Secretariat, PWGSC or any other department, and what is the number of relocations of federal public servants, (i) April 1, 1999 to June 30, 1999, (ii) July 1, 1999 to September 30, 1999, (iii) October 1, 1999 to December 31, 1999, (iv) January 1, 2000 to March 31, 2000, (v) April 1, 2000 to June 30, 2000, (vi) July 1, 2000 to September 30, 2000, (vii) October 1, 2000 to December 31, 2000, (viii) January 1, 2001 to March 31, 2001, (ix) April 1, 2001 to June 30, 2001, (x) July 1, 2001 to September 30, 2001, (xi) October 1, 2001 to December 31, 2001, (xii) January 1, 2002 to March 31, 2002, (xiii) April 1, 2002 to June 30, 2002, (xiv) July 1, 2002 to September 30, 2002, (xv) October 1, 2002 to December 31, 2002, (xvi) January 1, 2003 to March 31, 2003, (xvii) April 1, 2003 to June 30, 2003, (xviii) July 1, 2003 to September 30, 2003, (xix) October 1, 2003 to December 31, 2003, (xx) January 1, 2004 to March 31, 2004, (xxi) April 1, 2004 to June 30, 2004, (xxii) July 1, 2004 to September 30, 2004, (xxiii) October 1, 2004 to December 31, 2004, (xxiv) January 1, 2005 to March 31, 2005, (xxv) April 1, 2005 to June 30, 2005, (xxvi) July 1, 2005 to September 30, 2005, (xxvii) October 1, 2005 to December 31, 2005, (xxviii) January 1, 2006 to March 31, 2006, (xxix) April 1, 2006 to June 30, 2006, (xxx) July 1, 2006 to September 30, 2006, (xxxi) October 1, 2006 to December 31, 2006, (xxxii) January 1, 2007 to March 31, 2007, (xxxiii) April 1, 2007 to June 30, 2007, (xxxiv) July 1, 2007 to September 30, 2007, (xxxv) October 1, 2007 to December 31, 2007, (xxxvi) January 1, 2008 to March 31, 2008, (xxxvii) April 1, 2008 to June 30, 2008, (xxxviii) July 1, 2008 to September 30, 2008, (xxxix) October 1, 2008 to December 31, 2008, (xl) January 1, 2009 to March 31, 2009, (xli) April 1, 2009 to June 30, 2009, (xlii) July 1, 2009 to September 30, 2009, (xliii) October 1, 2009 to December 31, 2009, (xliv) January 1, 2010 to March 31, 2010; (c) on what dates did the Treasury Board Secretariat, PWGSC, the Department of National Defence and the Royal Canadian Mounted Police conduct verifications to ensure that the contractor had distributed the “federal public servants to be relocated” equally among all the third-party suppliers; (d) which agencies are on the list of third-party suppliers participating in the IRP and what is the breakdown of real estate transactions for each agency; (e) what is the rate for real estate commissions; (f) what is the name of the departmental official or project officer who manages the files submitted by the contractor and how can this person be reached; (g) on what dates were the audits and verifications of the IRP carried out, were they carried out internally or externally, and who is the person or contractor responsible for carrying them out; (h) what information is contained in a standard invoice submitted by the contractor and under what headings would details on additional costs be found; (i) who within PWGSC is responsible for checking each invoice submitted by the contractor and monitoring the contract to ensure the contractor complies with all clauses therein; and (j) how much has the government saved to date through the IRP and how is this amount calculated?

Regarding the Integrated Relocation Program (IRP) and the reimbursement of excess broker fees paid by federal employees: (a) how many National Defence employees were reimbursed by the Royal LePage Relocation Services contractor; (b) what is the total dollar amount that was reimbursed; and (c) what methods were used to contact employees who were likely to have overpaid broker fees to the contractor or third-party IRP suppliers?