Q-3 , 45th Parliament, 1st session May 26, 2025, to present

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Asked by
Dan Muys (Flamborough—Glanbrook—Brant North)
Date asked
May 27, 2025
Answered
September 15, 2025
With regard to complaints reported by air carriers to Transport Canada: (a) how many complaints were reported by Air Canada, WestJet, Porter Airlines, Sunwing Airlines, and Air Transat, respectively, for (i) tarmac delays, (ii) denied boarding (bumping), (iii) issues with seating of children, (iv) lost baggage, (v) delayed baggage, (vi) damaged baggage, broken down by year from 2016 to 2025; (b) what was the monthly total number of complaints for each category listed in parts (a)(i) to (a)(vi), broken down by year, from 2016 to 2025; and (c) of the complaints listed in parts (a)(i) to (a)(vi), how many were resolved by the air carriers, broken down by carrier, and further broken down by year, from 2016 to 2025?
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