Interventions in Committee
 
 
 
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View Glen Motz Profile
CPC (AB)
Thank you, Chair.
Thank you, witnesses, for being here.
Mr. Boucher, I was intrigued by your opening comments on the Canadian Centre for Cyber Security being the national authority on cybersecurity and leading the government's response to cybersecurity events:
As Canada's national...security incident response team, the Cyber Centre works in close collaboration with government departments, critical infrastructure, Canadian businesses, and international partners to prepare for, respond to, mitigate, and recover from cyber incidents.
That's fantastic. It also leads to this question by me: What standards or measures do we have in place now? We consider banking in Canada to be a critical infrastructure in this country. What standards are in place at this moment to ensure that those are met? Do we have incentives? Do we have penalties? Do we have anything in the way of ensuring that we have a uniform approach across the industry to make sure that Canadians are safe? It's Canadians we are here for and are serving in that capacity. I'm curious to know if we have a mandatory baseline that everybody needs to operate at. If we don't, how come? And how can we?
View Glen Motz Profile
CPC (AB)
Approximately 2.9 million entities, individuals and Canadian businesses, are impacted by this particular occurrence, but millions of others across this country have also been victims of having their identities and credit card information stolen. They may not find solace in that particular statement that we have a mature banking industry in this country, because they continue to be victimized. I'm curious to know whether we are as vigorous in that way as we could or should be in pursuing the financial security of those institutions and of the people who put their trust in them.
View Glen Motz Profile
CPC (AB)
Okay. Thank you.
Chief Superintendent Flynn, as we've learned from this circumstance and from others, data is the hottest commodity on the dark web. We know that. People's names, addresses, dates of birth, social insurance numbers, IP addresses, email addresses—all those sorts of things are commodities that are traded at will on the web. I guess a couple of things come to mind for me. Can you help the Canadian public understand, number one, how that information is used by the criminal element, and number two, how they can then be vigilant? You answered Mr. Drouin partially with a response, but as the law enforcement agency in this country, what red flags or alarms could you make the Canadian public aware of that they need to be vigilant about if they've been compromised, and even before they become compromised?
View Glen Motz Profile
CPC (AB)
Thank you, Chair.
Again, thank you to the departmental officials for being here.
I have just two quick questions for the Department of Finance. You say that your first objective is to prevent data breaches. We know the reality is that these happen and are not localized to the financial sector.
Ms. Ryan, you said that when cybe events occur at a federally regulated institution, which is what we're talking about, control and oversight mechanisms are in place to manage them. Can you explain to Canadians in practical terms what that actually means when you play that out?
View Glen Motz Profile
CPC (AB)
Basically, it's just oversight. Now, in this particular circumstance, it's oversight of what's happened to make sure that—
View Glen Motz Profile
CPC (AB)
Okay, so that's one question. The other question is for Ms. Ryan, or whoever might....
I'm just going to read the summary that you gave. You said that “cybersecurity is an area of critical importance for the Department of Finance. We are actively working with partners across government and the private sector to ensure that Canadians are well-protected from cybe -incidents and that when incidents do occur, they're managed in a way that mitigates the impact on consumers and the financial sector as a whole.”
What does that actually look like to impacted consumers, to consumers at large, to the financial institution, to the banking industry, to various government departments? You can say that, but what does it actually look like?
View Glen Motz Profile
CPC (AB)
I have just one quick follow-up question to that. If I were one of the 2.9 million Canadians impacted by this circumstance, or one of the millions in this country who have already been impacted by data breaches of various varieties, I would want assistance in getting my life back, like them. Right now there is a lot of talk about what that looks like, but in practical terms, Canadians want to know how to get their lives back. They want to mitigate the risks and the impacts that a breach like this has on their personal lives, on their financial futures and on those of their families.
I'm curious; it seems that the Department of Finance has a role to play in having a location from which Canadians can find the information they need, follow a template, call numbers, or whatever it may be to help get their lives in order, because this is, and will be, devastating to those whom these criminals are going to take advantage of.
As government, we have a responsibility to ensure that we protect Canadians as well as we can. This is not going to go away.
View Glen Motz Profile
CPC (AB)
Thank you, Chair.
Thank you for being here, gentlemen.
If we're to believe the information that we received, approximately 200,000 Canadians outside of Quebec have been impacted by this particular situation. Do you know about how many in each province were impacted?
View Glen Motz Profile
CPC (AB)
Okay.
You mentioned that you purchased State Farm in 2015. You're saying that none of them are impacted.
View Glen Motz Profile
CPC (AB)
In 2017 you created Aviso Wealth. That was the combination of a merged Credential Financial, Qtrade Canada and NEI Investments. Those all merged.
Mr. Denis Berthiaume: That's correct.
Mr. Glen Motz: Were any of those impacted?
View Glen Motz Profile
CPC (AB)
What about previous Desjardins clients whose accounts were closed? Has any of their data been impacted?
View Glen Motz Profile
CPC (AB)
They used to be clients. Do you still store their data even though they are no longer clients? Was any of that data compromised?
View Glen Motz Profile
CPC (AB)
Just to be clear, if you do not have an active account with Desjardins, you have not been impacted by this data breach. Is that what I'm hearing you say?
View Glen Motz Profile
CPC (AB)
It doesn't really answer my question. If I'm hearing you correctly, you have to have an active account with Desjardins to have been impacted by this data breach. Is that a yes or a no?
View Glen Motz Profile
CPC (AB)
That's what I asked previously.
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