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Results: 31 - 60 of 484
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, I would like to thank my colleague from Ottawa South for his question and his hard work.
I did indeed announce last week that Canadians who received financial support payments related to COVID-19 and earned $75,000 or less in taxable income would not be required to pay interest on their tax debt before 2022.
This measure will give millions of Canadians the flexibility and peace of mind they need to get through this difficult period until they get back on their feet.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, we acknowledge that there are wait times. The CRA's call centres have seen an 83% increase in calls since 2019, given that the agency is administering a COVID-19 program.
I want to thank all of our call centre employees who are working tirelessly to inform Canadians throughout this pandemic.
In the fall economic statement, our government announced almost $100 million in additional funding for the CRA's call centres, and we are working on finding more solutions to efficiently serve Canadians during tax season. We plan to make announcements in the near future.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, I absolutely agree with my hon. colleague from Marc-Aurèle-Fortin. Any insinuations that propagate intolerance or hatred against anyone are completely unacceptable in Quebec and across Canada. We cannot let partisan games create a hostile environment. Today, instead of apologizing, the Bloc leader doubled down on his unfortunate and shameful comments. This kind of behaviour is far from honourable. It is abhorrent and unworthy of a leader.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, we have identified CRA call centres as an essential service. Many call centre agents continue to come to work. However, because of social distancing, the CRA is operating with reduced capacity. As a result, the CRA is not able to answer every call as quickly as we would like.
We are working on finding solutions as quickly as possible.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, our government has made it a priority to combat tax fraud in Canada and abroad.
Our investments in the CRA have been successful in combatting tax evasion. Last year, the CRA performed 1,463 audits related to international tax evasion, which represents 1,679 taxpayers, compared to the 43 audits conducted in 2013-14.
Our government's historic investments of over $1 billion have given the CRA the tools it needs to do its job, and we are starting to see the results.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, I would remind my colleague that, during the pandemic, all CRA employees have had to work from home.
I encourage my colleague to come and see me or call me after question period. I will do everything I can to help him.
View Diane Lebouthillier Profile
Lib. (QC)
Madam Speaker, I would ask my colleague to use her headset, since we are not getting the French interpretation. We do not understand what she is saying.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, our government has been very clear from the beginning of the pandemic: We will always be there for Canadians in need.
The eligibility criteria for the Canada emergency response benefit clearly state that an individual must have earned at least $5,000 in 2019 or in the preceding 12 months. This could be employment income, self-employment income or provincial benefits for maternity or paternity leave.
It is ridiculous that we have to tell the member opposite to do some research before believing everything he reads on the Internet.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, unlike the Conservatives, our government respects the fact that the Canada Revenue Agency is independent. The Minister of National Revenue will not instruct the CRA to conduct audits, nor will it intervene in audits that are under way.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, our government took quick, decisive action to support Canadian workers and the businesses that employ them. The Canada emergency wage subsidy has clear eligibility criteria as well as a verification process for extraordinary or unusual applications. The CRA administers the wage subsidy and conducts independent, impartial assessments according to the eligibility criteria. I thank my colleague for bringing this issue to my attention. However, I cannot comment on specific cases, so I encourage him to follow up with our offices.
View Diane Lebouthillier Profile
Lib. (QC)
View Diane Lebouthillier Profile
Lib. (QC)
Madam Chair, in June, my Conservative colleagues were clamouring for more audits of the emergency response programs.
Now they want fewer audits of a program that has paid out $45 billion to 1.4 million applicants. The Conservatives need to make up their minds.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, our government acted quickly and decisively to help Canadian workers and the organizations that employ them. The Canada Revenue Agency launched a small-scale initiative to audit Canada emergency wage subsidy payments. While the agency is carrying out prepayment audits for the CEWS, the post-payment compliance process will rely on this important work.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, our priority is to ensure that the money promised under the emergency financial support measures is delivered to eligible Canadians quickly and effectively. The same goes for other benefits and audit activities. In some cases, the CRA will ask individuals to provide additional information to verify their eligibility.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, I thank my colleague for the question. I would say that it is important to the Canada Revenue Agency that taxpayers are able to receive all the credits and benefits to which they are entitled. We continue to work to ensure that everything goes smoothly. Checks are being done. Our systems are experiencing high volumes of traffic right now, but the work continues to be done.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, I do not agree in the least with what my colleague just said. During the pandemic, the Canada Revenue Agency has served more than eight million Canadians. It has ensured that people received the CERB. It is now responsible for ensuring that people receive the new benefits that have been put in place, including the Canada recovery benefit, the Canada recovery caregiving benefit and the Canada recovery sickness benefit.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, our government agrees that this is a difficult time for Canadians. Our government will always do what it takes to support them. The CRA remains committed to putting people first and providing high-quality services to Canadians.
I invite my colleague opposite to contact my office staff. We will follow up on his request.
View Diane Lebouthillier Profile
Lib. (QC)
Madam Chair, the Canada Revenue Agency is also intent on protecting the health and safety of its employees. We are currently working on a return-to-work plan with a continued emphasis, as I was saying, on the health and safety of employees.
It is very important to us to be able to provide quality services to the public.
View Diane Lebouthillier Profile
Lib. (QC)
Madam Chair, I would like to point out to my colleague that 94% of our employees are working from home.
I tip my hat to the employees of the Canada Revenue Agency who have been able to respond to Canadians. Canadians have been able to receive the CERB and the CESB.
Among these 94% of employees working for Canadians, 60% are women. Looking at everything that happened from one end of the country to the other, when everything was closed in terms of child care, I can only congratulate the employees of the Canada Revenue Agency on their excellent work.
View Diane Lebouthillier Profile
Lib. (QC)
Madam Speaker, our government is introducing measures to help ensure the long-term financial security and independence of people with disabilities. In 2017, our government reinstated the disability advisory committee, which was dismantled by the Harper Conservatives in 2006. We thank the members of the committee for working hard to make recommendations to the Canada Revenue Agency concerning better support for people with disabilities. Our government is working on implementing most of the recommendations. The report released last spring will inform our future discussions.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, the CRA certainly is not overlooking the 1.7 million Canadians who choose to file paper tax returns.
Since 2018, the CRA has mailed out tax packages directly to those who filed paper returns the previous year. Anyone who has not received a tax package can call the dedicated telephone line and order one, and the package can also be downloaded or ordered on the CRA's website.
There is no need to make a mountain out of a molehill.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, I would like to remind my colleagues opposite that they were the ones who cut the information packages that Canada Post was supposed to deliver to all clients across the country. Since 2018, we have sent 1.7 million tax packages to rural residents, seniors and individuals who file their tax return on paper.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, I thank my colleague from Saint-Léonard—Saint-Michel.
Our government is constantly looking for ways to improve CRA's services. This year, there are several new features on tap for Canadians, including Charlie the Chatbot to handle questions and answers online. Canadians can now create a PIN to identify themselves when calling the CRA. Filing a tax return has never been easier, faster or more secure. I cannot encourage Canadians enough to file their tax return because without a tax return, there are no benefits.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, let me reassure my colleague. There will be no single tax return.
Our government will continue to require federal tax returns in order to protect jobs in Quebec's regions and respond to francophones across Canada.
That is why we will continue working very hard with Revenu Québec, an important partner.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, I thank the Canadian Federation of Independent Business for its work.
The CRA will take the federation's comments into account to improve services at the call centres. The CRA is also committed to working with the CFIB to better serve businesses across the country. We have taken measures to better serve Canadians. Improvement in connecting to an agent was highlighted in the CFIB's analysis. Thanks to our investments in procuring new technology and new tools to improve services, our government is convinced that Canadians will continue to see improvements that will help us meet their expectations.
Results: 31 - 60 of 484 | Page: 2 of 17

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