Committee
Consult the user guide
For assistance, please contact us
Consult the user guide
For assistance, please contact us
Add search criteria
Results: 61 - 75 of 212
View Diane Lebouthillier Profile
Lib. (QC)
Thank you for your question.
As mentioned in my mandate letter, customer service is a priority for our government. Budget 2018 will allow us to make concrete improvements through investments of more than $200 million in agency services. This considerable amount of money has allowed us to make significant improvements to the Community Volunteer Income Tax Program.
I had the opportunity to tour the offices of the Canada Revenue Agency, and everywhere I stopped, I made a point of meeting the volunteers. They mentioned that they had been left to their own devices and had received little support over the years. This has become a priority for me. As we know, volunteers work with the most vulnerable. We will therefore continue to work towards that end and take into account the information provided by volunteers across Canada.
Furthermore, thanks to new investments, we are working to modernize our digital and telephone services. We have restored postal service for seniors. Many people live in the regions and don’t have access to Internet. I think it’s very important to invest in services, contrary to the previous government, which had decided to reduce them.
View Diane Lebouthillier Profile
Lib. (QC)
As I mentioned earlier, our government is really the one that invested in call centres. I did a tour of Canada Revenue Agency offices across the country. I’ve met with employees over the past two years. When the Auditor General tabled his report to the agency, I wasn’t at all surprised to learn what was going on, because staff had already told us about the outdated system and the absence of investment under the Conservatives.
Implementing a telephone system that meets customer demand and providing training to employees will allow us to deliver the quality services Canadians expect.
View Diane Lebouthillier Profile
Lib. (QC)
The plan was proposed to the Auditor General when he tabled his report. As I mentioned earlier, we are currently working on a telephone system, which should be in place, as I mentioned earlier, in 2018-2019. We’ve hired new employees and training will be provided.
View Diane Lebouthillier Profile
Lib. (QC)
Our government is committed to respecting and renewing our relationship with indigenous peoples, which, in its opinion, is our most important relationship. It is also important that Northerners receive the credits to which they are entitled.
I met with several aboriginal communities in the Northwest Territories. We have adapted our communications products to Northerners and are working in partnership with Service Canada. We also visited 698 aboriginal communities across the country to share information on benefits.
View Diane Lebouthillier Profile
Lib. (QC)
I asked the agency for more information about what the people of the Northwest Territories had asked my department when I went to meet with them.
View Diane Lebouthillier Profile
Lib. (QC)
I don’t understand your question.
View Diane Lebouthillier Profile
Lib. (QC)
As I mentioned, the recommendations in the Auditor General’s report didn’t surprise me. In fact, when I met with the Auditor General, we were already working on an action plan to modernize telephone services, provide staff training and meet the standards that Canadians expect from the agency.
As for the much more technical details, I’ll ask Mr. Vermaeten to answer you.
View Diane Lebouthillier Profile
Lib. (QC)
I’m happy to give you that.
In 2016-2017, there were 37 convictions, resulting in more than 50 years of prison time and $10 million in court-imposed fines.
View Diane Lebouthillier Profile
Lib. (QC)
It’s related to tax evasion. If you want more technical information about tax evasion and what that means, Mr. Gallivan can tell you more.
View Diane Lebouthillier Profile
Lib. (QC)
Our government is the one that has invested the most to fight tax evasion and tax avoidance. As I mentioned, it might be interesting for you to have a little more information instead of talking through your hat. So I’m going to ask Mr. Gallivan to explain what tax evasion and tax avoidance really are.
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Gallivan will answer your question.
View Diane Lebouthillier Profile
Lib. (QC)
We’ll give you the right information. Take the time to listen to what Mr. Gallivan has to say.
View Diane Lebouthillier Profile
Lib. (QC)
I thank my colleague for his question.
The last three budgets have really allowed us to create a whole structure to deal with tax evasion and aggressive tax avoidance. As I mentioned, tackling aggressive tax avoidance was not at all a Conservative priority. In fact, Mr. Jean-Pierre Blackburn, a former Minister of National Revenue, even said publicly that this was not a priority for the Conservative government.
Our government is really the one that has invested the most in fighting aggressive tax avoidance. I had the opportunity to meet with our OECD partners in Paris during the winter. The OECD commended us for the agency’s exceptional work. In the fall, Canada will even host the second OECD meeting on large businesses.
Results: 61 - 75 of 212 | Page: 5 of 15

|<
<
1
2
3
4
5
6
7
8
9
10
>
>|
Export As: XML CSV RSS

For more data options, please see Open Data