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Results: 1 - 15 of 37
View Anthony Rota Profile
Lib. (ON)

Question No. 555--
Mrs. Cheryl Gallant:
With regard to the Canadian Coast Guard fleet renewal and the National Shipbuilding Strategy (NSS): (a) what is the list of each vessel, including the (i) name, (ii) region, (iii) home port, (iv) area of operations, i.e. north or south or both, (v) year commissioned, (vi) notional operational life, (vii) current age, (viii) percentage of operational notional life, as of 2021, (ix) planned end of service life (EOSL), (x) age at the end of EOSL, (xi) percentage of notional operational life at EOSL, (xii) confirm whether funding has been provided for a replacement or not, (xiii) how much funding has been provided or allocated, including taxes and contingencies for each vessel replacement, (xiv) date funding provided, (xv) date on which a replacement vessel is expected to be (A) designed, (B) constructed, (C) commissioned; (b) what are all the reasons why the polar icebreaker was removed from the Seaspan’s umbrella agreement in 2019 and substituted by 16 multi-purpose vessels; (c) what are all the risks identified with building a polar icebreaker at the Vancouver Shipyards; (d) what are the proposed scope, the schedule and the draft or anticipated budget for the replacement of the CCGS Louis S. St-Laurent and the CCGS Terry Fox polar icebreaker; (e) what is the summary of risks, including the (i) scope, (ii) budget, (iii) schedule, related to building the offshore oceanographic science vessel and the multi-purpose vessels; and (f) what are the anticipated benefits for the Royal Canadian Navy and Canadian Coast Guard of adding a third shipyard to the NSS?
Response
(Return tabled)

Question No. 556--
Mrs. Cheryl Gallant:
With regard to the National Shipbuilding Strategy (NSS): (a) what is the full budget for the Canadian Surface Combatants (CSC), including (i) design, (ii) construction, (iii) licences, including intellectual property (IP) licences, (iv) spares, (v) taxes, (vi) contingencies, (vii) any specific infrastructure required for building the CSC in Halifax and all associated costs and considerations; (b) what is the total expected cost or value of the Industrial and Technological Benefits (ITB) Policies on each vessel built under the NSS, including an explanation of how these costs are calculated and how the ITB costs are validated; (c) what is the list of estimated costs that the ITB policies is adding to each vessel under the NSS, and the summary of any discussion had at the NSS Secretariat, Privy Council Office or at the deputy minister level regarding costs of the ITB policies as it relates to NSS; (d) what is the summary of any analysis conducted on the ITB policies, and a comparison in relation to any similar policy existing in the United Kingdom or in the United States frigate programs; and (e) what is the full costing of the first Arctic and offshore patrol ship, including the cost of (i) design, (ii) IP licences; (iii) construction, (iv) commissioning, (v) taxes, (vi) profit, (vii) contingencies?
Response
(Return tabled)

Question No. 557--
Ms. Raquel Dancho:
With regard to data breaches involving Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA), including data breaches that may have involved IRCC facilities or subcontractors abroad: (a) how many data breaches have occurred at IRCC or CBSA since January 1, 2020; (b) what are the details of each breach, including the (i) description or summary of the incident and the date, (ii) number of individuals whose information was involved, (iii) whether or not individuals whose information was involved were contacted, (iv) whether or not the Privacy Commissioner was notified, (v) whether or not the RCMP was notified; (c) how many RCMP investigations related to data breaches involving IRCC or CBSA have either been initiated or are ongoing; and (d) what were the results of the investigations in (c)?
Response
(Return tabled)

Question No. 558--
Mr. Dan Mazier:
With regard to the Canada Revenue Agency (CRA), since January 2020, broken down by month: (a) how many phone calls did the CRA receive from the general public; (b) what was the average wait time for an individual who contacted the CRA by phone before first making contact with a live employee; (c) what was the average wait or on hold time after first being connected with a live employee; (d) what was the average duration of total call time, including the time waiting or on hold, for an individual who contacted the CRA by phone; and (e) how many documented server, website, portal or system errors occurred on the CRA website?
Response
(Return tabled)

Question No. 560--
Mr. Damien C. Kurek:
With regard to the government’s quarantine requirement for travellers arriving by air, broken down by point of entry (i.e. airport where the traveller arrived in Canada): (a) how many travellers have been (i) arrested, (ii) charged in relation to violations of the Quarantine Act; and (b) how many individuals have been charged with a Criminal Code offence related to an incident at a quarantine facility, broken down by type of offence?
Response
(Return tabled)

Question No. 561--
Ms. Elizabeth May:
With regard to the defrauding of many Canadians, including CINAR, facilitated by the Isle of Man offshore trust scam: (a) what steps have the Canada Revenue Agency (CRA), the RCMP, the Canadian Security Intelligence Service (CSIS), and any other government agencies taken to track and trace funds obtained illegally and held in offshore accounts; (b) what efforts have the CRA, the RCMP, the CSIS, and any other government agencies taken to recover the funds defrauded from CINAR and other Canadian investors; (c) what were the specific roles of respective government departments and agencies in the secret KPMG amnesty deal relating to the Isle of Man; (d) what role, if any, was played by the Department of Justice in aborting a Standing Committee on Finance study into the matter; and (e) what specific lobbying activities occurred with the Prime Minister or others in the federal government relating to the Isle of Man scam, including by the Liberal Party of Canada treasurer and retired KPMG partner, John Herhaldt?
Response
(Return tabled)

Question No. 562--
Mr. Randall Garrison:
With regard to the government’s commitment to address the practice of conversion therapy in Canada: (a) what steps are being taken, at the federal level, to prevent this practice from taking place; (b) how, and through which programs, is the government proactively promoting and applying the Canadian Guidelines on Sexual Health Education, as an upstream prevention strategy, for affirming the sexual orientation and gender identities of LGBTQ2 young people before they may be exposed to conversion therapy; (c) what resources will the government be providing to survivors who have experienced psychological trauma and other negative effects from conversion therapy, through interventions such as counselling and peer supports programs; (d) how is the government planning to work with faith leaders, counsellors, educators and other relevant service providers to equip individuals with tools to identify and stop conversion therapy; and (e) what steps is the government taking to address numerous recommendations received from the United Nations to harmonize sexuality education curricula across jurisdictions in Canada?
Response
(Return tabled)

Question No. 565--
Mr. Denis Trudel:
With regard to federal government investments in housing, for each fiscal year since 2017–18, broken down by province and territory: (a) what was the total amount of federal funding allocated to housing in Canada; (b) how many applications were received for (i) the National Housing Strategy (NHS) overall, (ii) the Affordable Housing Innovation Fund, (iii) the Rental Construction Financing Initiative, (iv) the National Housing Co-Investment Fund, (v) the Rapid Housing Initiative under the projects stream, (vi) the Federal Lands Initiative, (vii) the Federal Community Housing Initiative, (viii) Reaching Home, (ix) the Shared Equity Mortgage Providers Fund, (x) the First-Time Home Buyer Incentive, (xi) the NHS's Solutions Labs Initiative; (c) of the applications under (b), for each funding program and initiative, how many were accepted; (d) of the applications under (c), for each funding program and initiative, what was the amount of federal funding allocated; (e) of the amounts in (d) allocated in the Province of Quebec, for each funding program and initiative, what is the breakdown per region; and (f) of the amounts in (b)(xi), what criteria were used for project selection?
Response
(Return tabled)
View Richard Lehoux Profile
CPC (QC)
View Richard Lehoux Profile
2021-04-26 14:55 [p.6162]
Mr. Speaker, Lucie Vachon, a tax preparer from Saint-Gédéon, reached out to me on April 19 and 23, 2021, regarding how impossible it is to speak with a Canada Revenue Agency employee. She is coming up against interminable delays, full voice mailboxes and dropped phone calls. This was already a problem last year, but it has gotten worse.
Tax returns are sometimes sent without obtaining any information for the client, which will result in subsequent adjustments, and therefore an additional workload. What does the minister have to say to my constituent and others in the same situation?
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, the Canada Revenue Agency appreciates all the work its call centre employees have done over the past year. Call volumes are up 83% since 2020 and show no sign of slowing as we head into next tax season.
Hiring an external firm to help manage call volumes during tax season is a temporary measure that will ensure quality service for Canadians. The agency is in the process of hiring more call centre employees in addition to introducing other client service measures.
View Anthony Rota Profile
Lib. (ON)

Question No. 479--
Ms. Rachel Blaney:
With regard to consultations held by the Minister of Economic Development and Official Languages since January 2021 to launch a regional economic development agency for British Columbia: (a) how many meetings were held; (b) who attended each meeting; (c) what was the location of each meeting; (d) excluding any expenditures which have yet to be finalized, what are the details of all expenditures related to each meeting, broken down by meeting; (e) what is the itemized breakdown of the expenditures in (d), broken down by (i) venue or location rental, (ii) audiovisual and media equipment, (iii) travel, (iv) food and beverages, (v) security, (vi) translation and interpretation, (vii) advertising, (viii) other expenditures, indicating the nature of each expenditure; (f) how much was spent on contractors and subcontractors; (g) of the contractors and subcontractors in (f), what is the initial and final value of each contract; and (h) among the contractors and subcontractors in (f), what is the description of each service contract?
Response
(Return tabled)

Question No. 480--
Mr. Brad Redekopp:
With regard to communications, public relations or consulting contracts signed by the government or ministers' offices since January 1, 2018, in relation to goods or services provided to ministers offices: what are the details of all such contracts, including (i) the start and end date, (ii) the amount, (iii) the vendor, (iv) the description of goods or services provided, (v) whether the contract was sole-sourced or tendered?
Response
(Return tabled)

Question No. 481--
Mr. Brad Redekopp:
With regard to meetings between ministers or ministerial exempt staff and federal ombudsmen since January 1, 2016: what are the details of all such meetings, including (i) individuals in attendance, (ii) the date, (iii) agenda items or topics discussed?
Response
(Return tabled)

Question No. 482--
Mr. Brad Redekopp:
With regard to the relationship between the government and Canada 2020 since January 1, 2016: (a) what is the total amount of expenditures provided to Canada 2020, broken down by year, for (i) ticket purchases, (ii) sponsorships, (iii) conference fees, (iv) other expenditures; and (b) what is the total number of (i) days, (ii) hours, government officials have spent providing support to Canada 2020 initiatives or programs or attending Canada 2020 events, broken down by year and initiative or event?
Response
(Return tabled)

Question No. 483--
Mr. Ben Lobb:
With regard to contracts provided by the government to McKinsey & Company since November 4, 2015, broken down by department, agency, Crown corporation, or other government entity: (a) what is the total amount spent on contracts; and (b) what are the details of all such contracts, including (i) the amount, (ii) the vendor, (iii) the date and duration, (iv) the description of goods or services provided, (v) topics on which goods or services were related to, (vi) specific goals or objectives related to the contract, (vii) whether or not goals or objectives were met, (viii) whether the contract was sole-sourced or tendered?
Response
(Return tabled)

Question No. 485--
Mr. Ben Lobb:
With regard to meetings between the government, including ministers or ministerial exempt staff, and MCAP since January 1, 2019, broken down by department, agency, Crown corporation, or other government entity: what are the details of all such meetings, including the (i) individuals in attendance, (ii) date, (iii) agenda items or topics discussed?
Response
(Return tabled)

Question No. 486--
Mr. Rob Moore:
With regard to An Act respecting the office of the Director of Public Prosecutions, since October 21, 2019: (a) how many directives has the Attorney General issued to the director of public prosecutions as per (i) subsection 10(1) of the act, (ii) subsection 10(2) of the act; and (b) broken down by (a)(i) and (a)(ii), what (i) were those directives, (ii) was the rationale for these directives?
Response
(Return tabled)

Question No. 488--
Mr. Phil McColeman:
With regard to Canada’s relationship with the Government of China, since October 21, 2019: (a) what is the total amount of official development assistance that has been provided to the People’s Republic of China; (b) what are the details of each project in (a), including the (i) amount, (ii) description of the project, (iii) goal of the project, (iv) rationale for funding the project; (c) what is Global Affairs Canada’s (GAC) best estimate of China’s current annual military budget; and (d) what is GAC’s best estimate of the total annual budget of China’s Belt and Road Initiative?
Response
(Return tabled)

Question No. 489--
Mr. Phil McColeman:
With regard to the government’s announcement of $2.75 billion to purchase zero emission buses: (a) what is the estimated median and average amount each bus will cost; (b) in what municipalities will the buses be located; and (c) how many buses will be located in each of the municipalities in (b), broken down by year for each of the next five years?
Response
(Return tabled)

Question No. 491--
Mr. John Nater:
With regard to the Highly Affected Sectors Credit Availability Program: (a) how many applications have been (i) received, (ii) approved, (iii) denied; (b) what are the details of all approved fundings, including the (i) recipient, (ii) amount; and (c) what are the details of all denied applications, including the (i) applicant, (ii) amount requested, (iii) reason for denial?
Response
(Return tabled)

Question No. 492--
Mr. John Nater:
With regard to the government funding of the Asian Infrastructure Investment Bank (AIIB) and the genocide of the Uyghurs in China: does the government know which of the projects currently funded by the AIIB and located in China are using forced Uyghur labour, and if so, which ones?
Response
(Return tabled)

Question No. 495--
Mrs. Cheryl Gallant:
With regard to how the Canadian Armed Forces deal with sexual misconduct: (a) since November 4, 2015, what is the total number of alleged incidents of sexual assault; (b) what is the breakdown of (a) by type of allegation (for example male perpetrator and female victim, male perpetrator and male victim, etc.); (c) what is the breakdown of (b) by type of force, (for example Royal Canadian Air Force, Royal Canadian Naval Reserve, etc.); (d) for each breakdown in (c), in how many cases did the (i) Canadian Forces National Investigation Service assumed jurisdiction, (ii) local military police detachment assumed jurisdiction, (iii) local unit assumed jurisdiction; (e) for each breakdown in (c), in how many cases (i) were charges laid, (ii) were cases proceeded by a summary trial, (iii) were cases proceeded by a courts martial, (iv) was there a finding of guilt, (v) were administrative actions taken, (vi) was the complaint withdrawn or discontinued by the victim; (f) since November 4, 2015, what is the total number of alleged incidents of sexual harassment; (g) what is the breakdown of (f) by type of allegation (for example male perpetrator and female victim, male perpetrator and male victim, etc.); (h) what is the breakdown of (g) by type of force (for example Royal Canadian Air Force, Royal Canadian Naval Reserve, etc.); and (i) how many of the incidents in (h) resulted in (i) an investigation, (ii) a finding of harassment, (iii) administrative actions or sanctions, (iv) disciplinary actions?
Response
(Return tabled)

Question No. 498--
Mr. Tako Van Popta:
With regard to government statistics related to small businesses: (a) how many small businesses have debt levels that put them at serious risk of insolvency or closure; and (b) what is the breakdown of (a) by sector?
Response
(Return tabled)

Question No. 503--
Mr. Blake Richards:
With regard to the government's statistics and estimates related to small businesses: (a) how many small business have filed for bankruptcy since March 1, 2020, broken down by month; and (b) how many small businesses have either closed or ceased operations since March 1, 2020?
Response
(Return tabled)

Question No. 505--
Mr. Daniel Blaikie:
With regard to call centres across the government, from fiscal year 2019-20 to date, broken down by fiscal year, department and call centre: (a) what is the rate of inaccurate information provided by call agents; (b) what is the annual funding allocated; (c) how many full-time call agents have been assigned; (d) how many calls could not be directed to a call agent; (e) what is the wait time target set; (f) what is the actual performance against the wait time target; (g) what is the average wait time to speak to a call agent; (h) what is the established call volume threshold above which callers are directed to the automated system; and (i) what is the method used to test the accuracy of responses given by call agents to callers?
Response
(Return tabled)

Question No. 506--
Mr. Daniel Blaikie:
With regard to the compliance monitoring of the Canada Emergency Wage Subsidy (CEWS) since its inception, broken down by period of eligibility, category of eligible employers (corporation, trust, charity other than a public institution, partnership, non-resident corporation), value of claim (less than $100,000, $100,000 to $1 million, $1 million to $5 million, and over $5 million), size of business (small, medium and large), and industry sector: (a) how many prepayment review audits were conducted; (b) of the audits in (a), what is the average audit duration; (c) how many postpayment audits were conducted; (d) of the audits in (c), what is the average audit duration; (e) how many times has the Canada Revenue Agency (CRA) determined that an amount of the CEWS is an overpayment; (f) to date, what is the total amount of the CEWS overpayment; (g) how many notices of determination for overpayment have been issued; (h) what is the total amount and interest refunded to date as a result of the notices of determination for overpayment; (i) how many applications for the CEWS have been denied; (j) of the applications denied in (i), how many were subject to a second level review; (k) of the second level reviews in (j), what was the average processing time for the review; (l) of the second level reviews in (j), in how many cases was the original decision upheld; (m) of the cases in (l), how many of the applications were the subject of a notice of objection or an appeal to the Tax Court of Canada; (n) what was the rate of non-compliance; (o) excluding applications from businesses convicted of tax evasion, does the CRA also screen applications for aggressive tax avoidance practices, and, if so, how many applications were denied because the applicant engaged in aggressive tax avoidance; (p) among the businesses receiving the CEWS, has the CRA verified whether each business has a subsidiary or subsidiaries domiciled in a foreign jurisdiction of concern for Canada as defined by the CRA, and, if so, how many of the businesses that received the CEWS have a subsidiary or subsidiaries in foreign jurisdictions of concern for Canada; and (q) among the businesses in (p), has the CRA cross-referenced the data of businesses submitted for the CEWS application and their level of risk of non-compliance with tax laws?
Response
(Return tabled)

Question No. 507--
Mr. Kenny Chiu:
With regard to government statistics related to the impact of the COVID-19 pandemic on racialized Canadians: (a) how many racialized Canadians, in total, were employed at the beginning of the COVID-19 pandemic or as of March 1, 2020; (b) how many racialized Canadians are currently employed; (c) how many racialized Canadians, in total, have left the workforce since the start of the COVID-19 pandemic; (d) what information or statistics does the government have on how the pandemic has hurt self-employed racialized Canadians; (e) how many businesses owned by racialized Canadians have seen their earnings decrease over the pandemic, and what was the average percentage of those decreases; and (f) how many businesses owned by racialized Canadians have ceased operations or faced bankruptcy as a result of the pandemic?
Response
(Return tabled)

Question No. 508--
Mr. Dan Mazier:
With regard to Service Canada, since January 2020, and broken down by month: (a) how many calls did Service Canada receive from the general public via phone; (b) what was the average wait time for an individual who contacted Service Canada via phone before first making contact with a live employee; (c) what was the average wait or on hold time after first being connected with a live employee; (d) what was the average duration of total call time, including all waiting times, for an individual who contacted Service Canada via phone; and (e) how many documented server, website, portal or system errors occurred on the Service Canada website?
Response
(Return tabled)

Question No. 509--
Mr. Charlie Angus:
With regard to the Fall Economic Statement 2020 and the additional $606 million over five years, starting in 2021-22, to enable the Canada Revenue Agency (CRA) to fund new initiatives and extend existing programs aimed at international tax evasion and abusive tax avoidance, broken down by year: (a) how does the CRA plan to allocate the additional funding, broken down by CRA programs and services; (b) what is the target number of auditors to be hired in terms of full-time equivalents, broken down by auditor category; (c) what portion of the additional funding is solely directed to combating international tax evasion; and (d) what portion of the additional funding is solely directed to aggressive international tax avoidance?
Response
(Return tabled)

Question No. 510--
Mr. Charlie Angus:
With regard to the government's commitment to launch consultations in the coming months on modernizing Canada's anti-avoidance rules as stated in the Fall Economic Statement 2020: (a) is funding already allocated to the consultation process, and, if so, what is the amount; (b) are staff already assigned, and, if so, how many full-time equivalents are assigned; (c) what is the anticipated list of issues and proposed changes to the consultation process; and (d) when is the consultation process expected to begin?
Response
(Return tabled)

Question No. 511--
Mr. Charlie Angus:
With regard to budget 2016 and the government's commitment to provide $350 million per year in ongoing funding to enable the Canada Revenue Agency to combat tax evasion and abusive tax avoidance, broken down by fiscal year, from 2016 to date: (a) how much of this annual funding has gone to programs and services for (i) high-risk audits, (ii) international large business sector, (iii) high net worth compliance, (iv) flow-through share audits, (v) the foreign tax whistleblower program; (b) has this annual funding resulted in the hiring of additional auditors, and, if so, how many additional auditors have been hired, broken down by the programs and services in (a); (c) has this annual funding resulted in an increase in audits, and, if so, how many audits have been completed, broken down by the programs and services in (a); (d) has this annual funding resulted in an increase in assessments, and, if so, how many reassessments have been issued; (e) has this annual funding resulted in an increase in the number of convictions for international tax evasion, and, if so, how many convictions for international tax evasion have occurred; and (f) how much of this annual funding was not spent, and, if applicable, why?
Response
(Return tabled)

Question No. 512--
Mr. James Bezan:
With regard to Canada-Chinese military cooperation, since January 1, 2017: (a) how many joint exercises or training activities have occurred involving the Canadian Armed Forces (CAF) and the People’s Liberation Army (PLA) of the People’s Republic of China; (b) what was the date of these exercises or training activities; (c) what was the nature of these exercises or training activities; (d) what was the location of these exercises or training activities; (e) how many PLA and CAF personnel were involved; (f) what was the rank of each of the PLA personnel involved; (g) what were the costs of these exercises or training activities incurred by the Department of National Defence; and (h) who is responsible for approving these exercises or training activities?
Response
(Return tabled)

Question No. 513--
Ms. Michelle Rempel Garner:
With regard to the National Advisory Committee on Immunization (NACI) and Health Canada respectively: (a) what scientific evidence, expert opinions, and other factors went into the decision to extend the dosing schedule up to four months between doses of the COVID-19 vaccines; and (b) what is the summary of the minutes of each meeting the NACI had in which dosing timelines were discussed?
Response
(Return tabled)

Question No. 514--
Ms. Michelle Rempel Garner:
With regard to the Public Health Agency of Canada (PHAC): (a) how many doctors and other designated medical professionals have been employed by the agency, broken down by year since 2015; and (b) what percentage of PHAC employees do each of the numbers in (a) represent?
Response
(Return tabled)

Question No. 516--
Mr. Dave Epp:
With regard to all contracts awarded by the government since November 1, 2019, broken down by department or agency: (a) how many contracts have been awarded to (i) a foreign firm, (ii) an individual, (iii) a business, (iv) another entity with a mailing address outside of Canada; (b) what is the total value of the contracts in (a); (c) for each contract in (a), what is the (i) name of the vendor, (ii) country of the vendor's mailing address, (iii) date of the contract, (iv) summary or description of goods or services provided; and (d) for each contract in (a), was the contract awarded competitively or sole-sourced?
Response
(Return tabled)

Question No. 517--
Mr. Dave Epp:
With regard to the Canada Revenue Agency (CRA), since January 1, 2019: (a) what was the call volume, broken down by month and by type of caller (personal, business, professional accountant, etc.); and (b) what was the (i) average, (ii) median length of time callers spent on hold or waiting to talk to the CRA, broken down by month and type of caller?
Response
(Return tabled)

Question No. 518--
Mr. Dave Epp:
With regard to government statistics on wireless service prices for Canadian consumers: (a) what was the average wireless service price as of November 1, 2019; (b) what is the current average wireless service price; and (c) what is the average decrease in wireless service price since November 1, 2019?
Response
(Return tabled)

Question No. 520--
Mr. Blaine Calkins:
With regard to government contracts, since January 1, 2020, and broken down by department or agency: (a) how many tendered contracts were not awarded to the lowest bidder; and (b) what are the details of all such contracts, including the (i) vendor, (ii) value of the contract, (iii) date and duration of the contract, (iv) description of goods or services, (v) reason the contract was awarded to the vendor as opposed to the lowest bidder?
Response
(Return tabled)

Question No. 521--
Mr. Blaine Calkins:
With regard to government statistics on the effect of the pandemic on the workforce: what are the government's estimates related to how many Canadians, in total, have left the workforce since the start of the COVID-19 pandemic?
Response
(Return tabled)

Question No. 522--
Mrs. Kelly Block:
With regard to government contribution agreements: (a) how many contribution agreements ended or were not renewed since January 1, 2016; (b) what is the total value of the agreements in (a); and (c) what are the details of each agreement in (a), including the (i) summary of agreement, including list of parties, (ii) amount of federal contribution prior to the agreement ending, (iii) last day the agreement was in force, (iv) reason for ending the agreement?
Response
(Return tabled)

Question No. 525--
Ms. Jag Sahota:
With regard to the report in the March 9, 2021 Toronto Star that federal officials are researching and monitoring problematic supply chains, in relation to the use or forced labour to produce imported goods: (a) which supply chains are problematic; (b) how many supply chains have been identified as problematic; (c) in which countries are the problematic supply chains located; (d) what specific issues had the government identified that made the government identify these supply chains as problematic; and (e) has the government purchased any products that were either made or potentially made from forced labour, since November 1, 2019, and, if so, what are the details of the products, and why did the government purchase products that were potentially made using forced labour?
Response
(Return tabled)

Question No. 528--
Ms. Jag Sahota:
With regard to the government's plan to use the savings of Canadians to stimulate the economy: what are the government's estimates or calculations related to the average per capita amount of savings for each Canadian family?
Response
(Return tabled)

Question No. 531--
Mr. John Barlow:
With regard to government programs, and broken down by department, agency, Crown corporation, or other government entity: (a) how many programs were ended or have been suspended since January 1, 2016; (b) what are the details of each such program, including the (i) name of the program, (ii) date the program ended or was suspended, (iii) reason for ending or suspending the program, (iv) dollar value in savings as a result of ending or suspending the program?
Response
(Return tabled)

Question No. 533--
Mr. John Williamson:
With regard to government contracts, since October 21, 2019, broken down by department, agency, Crown corporation, or other government entity: (a) how many contracts have been awarded to companies based in China or owned by entities based in China; (b) of the contracts in (a), what are the details, including (i) the value, (ii) the vendor, (iii) the date the contract was awarded, (iv) whether or not a national security review was conducted prior to the awarding of the contract, and, if so, what was the result; and (c) what is the government’s policy regarding the awarding of contracts to (i) companies based in China, (ii) companies with ties to the Chinese Communist Party?
Response
(Return tabled)

Question No. 534--
Mr. John Williamson:
With regard to foreign investments, since January 1, 2016, broken down by year: (a) how many foreign takeovers of Canadian companies have occurred in accordance with the Investment Canada Act; (b) how many of the takeovers were initiated by Chinese state-owned enterprises; (c) for the takeovers in (b), what are the details, including (i) the name of the company doing the takeover, (ii) the name of the company subject to the takeover, (iii) whether a national security review was conducted, (iv) the result of the national security review, if applicable; and (d) what is the government’s policy regarding foreign takeovers initiated by Chinese state-owned enterprises?
Response
(Return tabled)

Question No. 535--
Mr. Charlie Angus:
With regard to the Canada Infrastructure Bank, since May 2019: (a) what is the number of meetings held with Canadian and foreign investors, broken down by (i) month, (ii) country, (iii) investor class; (b) what is the complete list of investors met; (c) what are the details of the contracts awarded by the Canada Infrastructure Bank, including the (i) date of the contract, (ii) initial and final value of the contract, (iii) vendor name, (iv) file number, (v) description of services provided; (d) how many full-time equivalents were working at the bank in total, broken down by (i) month, (ii) job title; (e) what are the total costs of managing the bank, broken down by (i) fiscal year, from 2019-20 to date, (ii) leases costs, (iii) salaries of full-time equivalents and corresponding job classifications, (iv) operating expenses; (f) how many projects have applied for funding through the bank, broken down by (i) month, (ii) description of the project, (iii) value of the project; (g) of the projects in (f), how many have been approved; (h) how many projects assigned through the bank have begun operations, broken down by region; (i) of the projects in (h), what is the number of jobs created, broken down by region; (j) what is the renumeration range for its board of directors and its chief executive officer, broken down by fiscal year, from 2019-20 to date; (k) were any performance-based bonuses or incentives distributed to the board of directors and the chief executive officer, and, if so, how much, broken down by fiscal year from 2019-20 to date?
Response
(Return tabled)

Question No. 536--
Mr. Andrew Scheer:
With regard to the Canada Infrastructure Bank (CIB): (a) how much private sector capital has the CIB been able to secure for its existing projects; (b) what is the overall ratio of private sector investment dollars to public investment dollars for all announced CIB projects; and (c) what is the ratio in (b), broken down by each project?
Response
(Return tabled)

Question No. 537--
Mr. Andrew Scheer:
With regard to infrastructure projects announced by the government since November 4, 2015: what are the details of all projects announced by the government that are behind schedule, including the (i) description of the project, including the location, (ii) original federal contribution, (iii) original estimated total cost of the project, (iv) original scheduled date of completion, (v) revised scheduled date of completion, (vi) length of delay, (vii) reason for the delay, (viii) revised federal contribution, if applicable, (ix) revised estimated total cost of the project?
Response
(Return tabled)

Question No. 538--
Mr. Andrew Scheer:
With regard to applications for Infrastructure funding between November 4, 2015, and September 11, 2019, and broken down by each funding program, excluding the Gas Tax Fund: what is the (i) name of program, (ii) number of applications received under each program, (iii) number of applications approved under each program, (iv) amount of funding commitment under each program, (v) amount of funding actually delivered to date under each program?
Response
(Return tabled)

Question No. 539--
Mr. Andrew Scheer:
With regard to applications for Infrastructure funding since October 22, 2019, and broken down by each funding program, excluding the Gas Tax Fund: what is the (i) name of program, (ii) number of applications received under each program, (iii) number of applications approved under each program, (iv) amount of funding commitment under each program, (v) amount of funding actually delivered to date under each program?
Response
(Return tabled)

Question No. 542--
Mr. Matthew Green:
With regard to Canada Revenue Agency (CRA) high net worth compliance program, broken down by year, from November 2015 to date: (a) how many audits were completed; (b) what is the number of auditors; (c) how many new files were opened; (d) how many files were closed; (e) of the files in (d), what was the average time taken to process the file before it was closed; (f) of the files in (d), what was the risk level of non-compliance of each file; (g) how much was spent on contractors and subcontractors; (h) of the contractors and subcontractors in (g), what is the initial and final value of each contract; (i) among the contractors and subcontractors in (g), what is the description of each service contract; (j) how many reassessments were issued; (k) what is the total amount recovered; (l) how many taxpayer files were referred to the CRA's Criminal Investigations Program; (m) of the investigations in (l), how many were referred to the Public Prosecution Service of Canada; and (n) of the investigations in (m), how many resulted in convictions?
Response
(Return tabled)

Question No. 544--
Mr. Jasraj Singh Hallan:
With regard to the processing of applications by Immigration, Refugees, and Citizenship Canada (IRCC): (a) how many applications did IRCC process each month since January 2020, broken down by month; (b) what is the breakdown of (a) by visa category and type of application; (c) how many applications did IRCC process each month in 2019, broken down by month; (d) what is the breakdown of (c) by visa category and type of application; (e) how many IRCC employees were placed on leave code 699 at some point since March 1, 2020; (f) what is the average duration the employees in (e) were on leave code 699; (g) what is the current processing times and application inventories of each visa category and type of application; and (h) what specific impact has the pandemic had on IRCC’s ability to process applications?
Response
(Return tabled)

Question No. 545--
Mr. Jasraj Singh Hallan:
With regard to the Canadian Experience Class Program and the round of invitations issued on February 13, 2021: (a) what is the total number of invitations extended to applicants with Comprehensive Ranking System (CRS) scores of (i) 75, (ii) 76 to 99, (iii) 100 to 199, (iv) 200 to 299, (v) 300 to 399, (vi) 400 to 430, (vii) 431 and higher; and (b) what is the distribution of the total number of invitations across the individual categories of points within each factor of the CRS?
Response
(Return tabled)

Question No. 546--
Mr. Jasraj Singh Hallan:
With regard to compliance inspections for employers of the Temporary Foreign Worker Program during the COVID-19 pandemic from March 13, 2020, to the present: (a) what is the total number of inspections conducted; (b) what is the total number of tips or allegations received through the 1-800 tip line or on-line portal reporting any suspected non-compliance or in response to information received, and broken down by type of alleged non-compliance; and (c) what is the total number of confirmed non-compliance, and broken down by type of non-compliance?
Response
(Return tabled)

Question No. 547--
Mr. Scott Duvall:
With regard to the proposal, as indicated in the 2020 Fall Economic Statement, for an additional $606 million over five years, beginning in 2021-22, to enable the Canada Revenue Agency to fund new initiatives and extend existing programs aimed at international tax evasion and abusive tax avoidance: (a) what specific modeling was used by the government to support its assertion that these measures to combat international tax evasion and abusive tax avoidance will recover $1.4 billion in revenue over five years; (b) who did the modeling in (a); (c) what were the modeling projections; and (d) does the $1.4 billion estimate come solely from the proposed additional $606 million over five years or does it also come from the 2016 budget commitment of $350 million per year?
Response
(Return tabled)

Question No. 548--
Mr. Scott Duvall:
With regard to events hosted by Facebook, Google, Netflix, and Apple that ministers have attended, since November 2015, broken down by each company, year, and department: (a) what is the number of events each minister attended; (b) of the attendance in (a), what were the costs associated with (i) lodging, (ii) food, (iii) any other expenses, including a description of each expense; and (c) what are the details of any meetings the minister and others attended, including (i) the date, (ii) the summary or description, (iii) attendees, (iv) topics discussed?
Response
(Return tabled)

Question No. 549--
Mrs. Shannon Stubbs:
With regard to government contracts awarded to Cisco, broken down by department, agency, or other government entity: (a) broken down by year, what is the (i) number, (ii) total value, of all contracts awarded to Cisco since January 1, 2016; and (b) what are the details of all contracts awarded to Cisco since January 1, 2016, including (i) the vendor, (ii) the date, (iii) the amount, (iv) the description of goods or services, (v) whether contract was sole-sourced?
Response
(Return tabled)

Question No. 551--
Ms. Jenny Kwan:
With regard to loans approved by the Canada Enterprise Emergency Funding Corporation (CEEFC) under the Large Employer Emergency Financing Facility, broken down by approved loan for each borrower: (a) what are the terms and the conditions of the loan in terms of (i) dividends, (ii) capital distributions and share repurchases, (iii) executive compensation; (b) for the terms and conditions of the loan in (a), from what date do these terms apply and until what date do they expire; (c) what are the consequences provided for in the terms and conditions of the loan if a company does not comply with one or more of the terms and conditions in (a); (d) by what process does the CEEFC verify that the company complies with the terms and the conditions in (a); and (e) has the CEEFC appointed an observer to the board of directors of each of the borrowers, and, if so, what is the duration of his mandate?
Response
(Return tabled)

Question No. 552--
Ms. Jenny Kwan:
With regard to housing: (a) since 2010, broken down by year, how much insured lending did the Canada Mortgage and Housing Corporation approve for rental financing and refinancing to real estate income trusts and large capital equity funds; (b) of the insured lending in (a), how much is associated with the purchase of existing moderate-rent assets; (c) broken down by project receiving funding in (a), what is the (i) average rent of units prior to the acquisition, (ii) average rent of units for each year following the acquisition up until the most current average rent; (d) broken down by province, funding commitment status (e.g. finalized agreement, conditional commitment), whether funding has been advanced and type of funding (grant or loan), what is the total funding that has been provided through the (i) National Co-Investment Fund, (ii) Rental Construction Financing Initiative, (iii) application stream of the Rapid Housing Initiative?
Response
(Return tabled)

Question No. 553--
Ms. Jenny Kwan:
With regard to the government’s contracting of visa application services: (a) on which dates did Public Works and Government Services Canada and Public Services and Procurement Canada each become aware that Beijing Shuangxiong is owned by the Beijing Public Security Bureau; (b) since learning of the ownership structure of Beijing Shuangxiong, what reviews have been conducted in response to this information, and when did they begin; (c) regarding the process that resulted in the awarding of the contract to VFS Global in 2018, (i) how many bids were submitted, (ii) did any other companies win the contract prior to it being awarded to VFS Global, (iii) what was assessed in the consideration of these contracts, (iv) was the Communications Security Establishment or the Canadian Security Intelligence Service involved in the vetting of the contracts; (d) is there an escape clause in this VFS Global’s contract that would allow the government to unilaterally exit the contract; and (e) the government having tasked VFS Global with the creation of digital services, what measures are being taken to ensure that the government is not providing VFS Global with a competitive advantage in future bids?
Response
(Return tabled)
8555-432-479 Regional economic developme ...8555-432-480 Contracts for goods or serv ...8555-432-481 Meetings with federal ombudsmen8555-432-482 Canada 20208555-432-483 Contracts with McKinsey &am ...8555-432-485 Meetings with MCAP8555-432-486 An Act respecting the offic ...8555-432-488 Canada-China relationship8555-432-489 Purchase of zero emission buses8555-432-491 Highly Affected Sectors Cre ...8555-432-492 Asian Infrastructure Invest ... ...Show all topics
View Raquel Dancho Profile
CPC (MB)
View Raquel Dancho Profile
2021-03-12 10:44 [p.4966]
Madam Speaker, I am honoured to put further remarks on the record concerning Bill C-24, an act to amend the Employment Insurance Act, the Canada Recovery Benefits Act and another act in response to COVID-19. The four main changes in this legislation are as follows. It amends the EI Act, to temporarily increase the maximum EI benefit period from 26 weeks to 50 weeks for the period beginning September 27, 2020, and ending on September 25, 2021.
It also temporarily reduces the earnings threshold to $5,000 from an original $7,550 for self-employed workers who have opted into the EI special benefits period beginning on January 3, 2021, and ending September 25, 2021.
It also closes the leisure travel loophole in the original legislation that was passed in September, which permitted leisure travellers, when they were quarantining for two weeks, to access the CRB. As we know, this seems immoral and unethical. Thankfully this legislation moves to close that. Conservative members raised the alarm on this loophole in December and January and here we are, three months later, finally closing that loophole.
The act would also bring in the Minister of Health, by amending the Quarantine Act, and the Canada Border Services Agency, by amending the Customs Act to share Canada recovery benefit application information. It would seem that this, in particular, is how they are going to audit applicants if they have applied for these monies following travel. Of course, there is essential travel for the purpose of supporting those with medical needs, or seeking medical treatment outside of the country. Obviously we understand that sometimes those benefits are necessary when returning from quarantine but certainly not from travel, as Conservative members have been raising for a number of months.
There has been a lot of discussion this week, particularly from Liberal members, which really began very aggressively this past weekend. The Prime Minister commented on this, and the Liberals really seem to want to paint a narrative that Conservatives were obstructionists on this legislation. This is completely untrue, and we worked very closely with parties to ensure that this was passed. I would point out that the first opportunity to debate the bill in the House was Monday. That was five days ago, and here we are. It has gone through second reading, to committee, and now back to third reading in only five days. I will remind members of the House that this is $12.1 billion of spending that went through the legislative process in five short days.
Conservatives understand, as do Canadians, that the onset of the pandemic was an emergency situation. We were trying to get money out the door to the nine million Canadians who were instantly laid off because of pandemic closures. We can understand that legislation was rushed through at an unforeseen speed compared with normal legislative levels. Members of Parliament who have been here far longer than I will recognize that the speed of legislation passing in the House this past year has been exponentially higher than at any other time, probably, in Canadian history.
However, it is now a year later, and that excuse to pass legislation quickly, which of course diminishes oversight capabilities and our democratic process in the House substantially, is beginning to lose its steam. Again, in a panic situation that made sense.
That is why I was quite disappointed that the bill, which expands EI benefits from 26 weeks to 50 weeks, took so long for the Liberals to bring forward. In September, we came together as parties and voted in favour of the switchover from CERB to the CRB and EI extension. The EI extension was for 26 weeks, or half a year, which brought us to March 28 when those EI benefits would begin to run out, about two weeks from now.
The odd thing is that we knew the second wave was coming. With second waves, we saw incredibly strict lockdowns that lasted for months. In Manitoba, we saw very strict lockdowns and non-essential services were shut down. We saw stores where non-essential items were taped up and we could not buy them, at least not in person. People were ordering them online, but we could not go into a store and buy non-essential items. Restaurants were closed. It was incredibly strict for a number of months. That began in mid- to early November across the country.
We would think that with some foresight from the Liberal government, the 200,000 expert civil servants it has, and the access to international economists and notable financiers, it would have thought maybe half a year for EI benefits would not be enough. In my opinion, those discussions should have started in November. Maybe they did, but it took far too long for the Liberals to finally bring forward legislation that extended those 26 weeks to basically a year: 50 weeks, which was needed.
In November, these lockdowns were coming and people went through the holidays, and now some regions of the country are still in those lockdowns. Anyone would think that maybe that second wave would take away millions of jobs, and that is what happened, as we saw historic employment losses. I think 213,000 jobs were lost in that period. One would think that the Liberals, with all of the experts at their fingertips, would have established this legislation earlier; yet it was not brought forward until the end of February. Again, the first opportunity to debate it was on Monday. As I mentioned, the legislation would extend EI to 50 weeks, which would bring us to the end of September.
When legislation was first brought forward in September, while I cannot know what the Liberals were thinking, I would expect they thought that the situation in six months would hopefully have improved and that we would start getting those jobs back. Then again with the second wave, one would think that maybe this was going to go down and not up and that we were not going to get those jobs back. That is when this legislation should have been planned.
When we spoke to the Canadian Labour Congress officials at committee, they mentioned that they had raised the alarm with the Liberal government in early January that far more than 26 weeks was going to be needed. We know that the Liberal government is closely monitoring the labour market, so again I just do not buy it that the end of February was the earliest the Liberal government could have brought this forward. It has been done under the wire to ensure that it passes before the EI benefits run out on March 28. That is lightning speed, passing this five days from when we first debated it.
Here we are. It went through second reading, zoomed through committee and now we are at third reading. It is going to go to the Senate and I hope and pray that people get the benefits they need. There are three million Canadians who are depending on this money.
Again, $12.1 billion for this bill was approved. That is $6.7 billion for the CERB and $5.4 billion for the EI extension. The only way to change the EI extension was through legislation, and we understand that. The CFIB and labour groups are supportive. As the minister has pointed out to me and others, Bill C-24 is 11 clauses, but it is 11 clauses at a very steep cost.
I appreciate the robust debate, although it is very limited, we have had in the last five days. It is absolutely necessary. I very much hope that the Liberals did their due diligence on this, that we are not missing something and we will not be here in a month or two months from now fixing something that perhaps could have been caught had we had a longer time, perhaps an extra couple of weeks, to debate this. I think I have belaboured that point enough for now.
There is another issue with this, though, that I have addressed with the Minister of Employment, Workforce Development and Disability Inclusion and the government several times over the last number of weeks. My colleagues in the Conservative caucus, as well, have brought up this very critical issue. The issue is the problem between the CERB and EI. If someone does not qualify for the EI extension, they can go on the CERB. However, if they have had an EI account or an EI claim recently, there is this very archaic EI technology that sort of hangs them up. They will have their EI account pending open; then they try to get the CERB, which families desperately need but cannot then get it because there is some sort of technology problem there.
I asked the CRA officials about it this week, and they said that millions of people do not have this problem. They are very proud, as they should be, to have gotten a lot of money out the door for people who need it. The official pointed out that there are only a couple of thousand people who are dealing with the CERB-EI issue.
Again, that is a couple of thousand Canadian families who are absolutely dependent on this funding and cannot get it because of this weird technology issue. If work had been done on this technology issue a year ago, recognizing that the archaic EI system would be put under a tremendous strain and they had planned for this and invested more money in technology than they have so far, which so far been ineffective at fixing this problem, I wonder if this problem might have been prevented.
I continue to raise the alarm on this, as do my Conservative colleagues, and yet it is just not getting fixed. The CRA told me that there is this number at ESDC that people can call. I asked the minister and she had not heard of it. Her officials checked and there is no number, but they have a task force to fix this.
View Raquel Dancho Profile
CPC (MB)
Madam Speaker, I will mention on the record some of the people who are being impacted by this. I believe it is very relevant to Bill C-24 because this is the CRB-EI bill and yet there is a CRB-EI technology issue that is preventing thousands of Canadians from getting the support they desperately need and have been promised by the Liberal Government.
Laura has a sick 13-year-old daughter at home and is unable to claim the Canada recovery caregiver benefit because of this open EI claim issue. Jennifer, a young mother from the Windsor-Essex area, was forced to rely on credit cards because she kept getting bounced between departments. We hear this a lot. There are people being kicked around, being told that the government cannot deal with it and that they should call another person, and they call that person and are told to call another person.
Adam and Michelle, a Winnipeg couple with a newborn baby, have been calling CRA in shifts. We know, at tax time, calling CRA is an absolute nightmare. Right now, it is a nightmare times 1,000. People are calling, getting put on hold for four, five, six hours and getting disconnected passed around to other people. People are sort of kicking the can down the road and being told that some other bureaucrat will deal with it. I find it absolutely unacceptable that people are waiting for this money they have been promised. They need it. They have been laid off through no fault of their own and yet they cannot get through to the CRA.
There is nowhere physically that they can go. Service Canada has been closed for a year. There is nowhere they can go to ask someone to please help them. They cannot get through to a real person who can give them answers, and there is just really no fix for this. The minister has committed to fixing it, but there is no deadline for when that is going to happen and these people have been left with no option.
The last thing I will say about this is that there is a further complication. There is MyCRA account, which I have been locked out of as well, but over 100,000 Canadians' MyCRA accounts have been hacked, and so they have been locked out of them too. Apparently the CRA is telling people to go online and deal with it, but then 100,000 people have been locked out of their CRA accounts. I guess there are cybersecurity issues in this country and over 100,000 people's tax accounts have been hacked. That very serious problem is further impacting progress and payments for these thousands of Canadian families. I wanted to address this issue yet again and urge the Liberal government to do whatever it needs to do to fix this problem.
I would like to talk about what is not in this bill but should have been, or at least should have been part of the Liberal talking points, and that is how we get out of this. How do we get three million people currently relying on benefits off the benefits and back into the workforce? I do not know. I have yet to hear a plan, and that is of particular concern to me and I know opposition parties, in particular, the Conservatives. Now that it has been a year, we are raising the alarm. Where is the jobs plan on this?
The numbers are really astounding. We have spent unbelievable amounts of money. There are 3.17 million Canadians on some form of temporary COVID-19 assistance, and we know that over 831,000 people were on the CRB during the period of February 14 to 27. There are almost 1.8 million unique applicants for the CRB and $12 billion has been spent to date, which is double what was originally planned by this date, according to the parliamentary budget office. There are currently over 2.3 million beneficiaries of EI, with $20.21 billion being spent on them since September 21. These numbers are so huge, I cannot quite wrap my head around them, and more is being announced. As I have said today, we are to spend about $12.1 billion as a result of this bill. Based on the track record over the last year of cost overruns, it is going to be significantly more than that.
I firmly believe that Canadians do not want to be sitting at home on employment insurance or the like. I do believe people want the integrity and honour of having a job. I do not think Canadians want to be sitting at home. From what I hear from my constituents, people are going a bit crazy at home, because they are stuck there with no jobs and the kids are out of school. It is absolutely unbelievable the stress that young parents in particular are under right now. I could get into that and go on, honestly, for days about the horror stories I have heard of the stress this is causing Canadians and my constituents.
The minister said yesterday at the HUMA committee that she did not want to come back to renew these supports via legislation despite rapid collaboration at committee. She made that commitment, in saying that she did not want to have to come back to fix some problem with this straightforward piece of legislation. I hope she is right. I hope we did not miss something and in a month from now to have to come back at lightning speed to fix this again, but we very well may.
The problem is that in Bill C-24 there is essentially a sunset clause of September 25. That is when these CRB-EI benefits will come to a close. That is about six or seven months away, so I think we can all hope and pray that people will not need these supports then and that there will be jobs coming back. As I mentioned in my speech on Monday, September 25 kind of coincides with when the Liberal government has reportedly promised that every Canadian will be vaccinated who wants to be. I guess we could infer that if everyone is vaccinated, we could get the economy back to normal and jobs could come flowing back, but the Liberal government has not actually made that a definitive promise, that when everyone is vaccinated the economy can open up as normal and we can go back to normal. I do not know why it has not given us some sort of measures—
View Blaine Calkins Profile
CPC (AB)
View Blaine Calkins Profile
2021-02-26 12:03 [p.4613]
Madam Speaker, tax time can be stressful, especially after a year like 2020. Residents in my riding have been calling my office because of a dramatic decline in service by the CRA. Getting to speak to an agent about their locked-out CRA account is taking at least a three-hour time period. It takes hours on the phone simply to change their address, and that is if they are lucky enough not to get disconnected while they wait. Simple reassessments are dragging on for months, putting people's homes, savings and benefits at risk.
Why are Canadians not able to speak with the CRA? Why will the minister not address this staggering failure?
View Francesco Sorbara Profile
Lib. (ON)
Madam Speaker, we know this tax-filing season is one like no other. The CRA's call centres have seen an 83% increase in traffic since 2019 due to the COVID programs the CRA is administering.
In October, our government announced an investment of $99 million in these call centres. The funding will help allow the CRA to improve services by hiring 2,000 more employees, onboarding a third party call centre, extending the hours of operation and implementing an automated callback service.
I want to thank our call centre employees from coast to coast to coast, who have been working tirelessly to provide information to Canadians throughout this pandemic and in this current tax-filing season.
View Marie-Hélène Gaudreau Profile
BQ (QC)
Mr. Speaker, thousands of people receive their T4 slip and then realize that fraudsters have claimed the CERB using their name. The government does nothing.
People spend hours on the phone to no avail. It is easier to get someone's personal information to commit fraud than to get through on the CRA phone lines.
I would point out that the CRA's lack of verification before sending CERB cheques is what made this fraud possible.
What is the minister doing to fix this issue and help victims?
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, The Canada Revenue Agency is thankful for all the work that call centre employees have put in over the past year.
Call volumes have increased by 83% since 2020 and show no signs of decreasing for the upcoming tax season.
We have hired an external firm to help with the call volume during tax season. This is a temporary measure that will help guarantee service quality for Canadians. By March, we will have hired over 2,000 new employees and extended CRA call centres' hours of operation.
We will keep working hard to serve Canadians.
View Marie-Hélène Gaudreau Profile
BQ (QC)
Mr. Speaker, the Canada Revenue Agency is neglecting victims of CERB fraud.
I spoke with parents whose three children were victims of fraud. They are spending hours on the phone, only to be told that the CRA can only deal with one file at a time and that they have to call back later about the other two children. These parents are being forced to take time off work because trying to reach the Canada Revenue Agency is a full-time job.
Seriously, is this the same hotline as the one for the quarantine hotels?
View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, as I said, I want to thank the Canada Revenue Agency's call centre employees, who are dealing with an 83% increase in call volumes.
I want to reassure victims of fraud that they will not have to reimburse the Government of Canada. We will continue to work hard to make sure people have better service.
View Richard Lehoux Profile
CPC (QC)
View Richard Lehoux Profile
2021-02-19 11:45 [p.4312]
Madam Speaker, do you think it is right that Canadians have to wait for weeks or even months to get answers from the Canada Revenue Agency?
Tax season is here and many Canadians are feeling stressed and anxious. Over 400,000 letters were sent to Canadians by the CRA, which only recently hired 2,000 new employees to work in its call centres. As usual, the Prime Minister reacted too slowly.
When will these employees be fully trained and start working? Does the Prime Minister think this will be enough to deal with the major increase in the number of calls?
View Francesco Sorbara Profile
Lib. (ON)
Madam Speaker, the CRA is up for the job this year. We know this tax season is going to be like no other for Canadians, especially the nine million Canadians who applied for and accepted the CERB as a result of being impacted by the COVID-19 pandemic.
We have hired, and we are in the process of hiring 2,000 more call centre agents. We have received over one million calls to the CRA in a given week, versus 70,000 to 80,000 in the year prior. We know Canadians need the assistance and we will be there to help them.
View Bernard Généreux Profile
CPC (QC)
Mr. Speaker, several cases of CERB fraud have been identified in the past two weeks. Some people have had their employment insurance files frozen. Both the Canada Revenue Agency and Service Canada have completely unacceptably wait times to get through on the phone. It feels like we have gone back to the beginning of the pandemic.
The government has had months to prepare, so why has it not put enough staff on the phone lines to handle people's files?
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