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2021-06-16 [p.1123]
Q-697 — Mrs. Wong (Richmond Centre) — With regard to the Canadian Intellectual Property Office (CIPO): (a) broken down by end of fiscal year, between fiscal years 2011-12 to 2020-21, how many trademark examiners were (i) employed, (ii) contracted by the CIPO; (b) what percentage in (a) were employed with a residence within the National Capital Region of Ottawa-Gatineau, by the end of fiscal years 2015-16 to 2020-21; (c) broken down by fiscal year, during each fiscal year from 2011-12 to 2020-21, how many trademark examiners were (i) hired, (ii) terminated, broken down by (A) for cause and (B) not for cause; (d) is there a requirement for bilingualism for trademark examiners, and, if so, what level of other-official language fluency is required; (e) is there a requirement that trademark examiners reside within the National Capital Region of Ottawa-Gatineau, and, if so, how many trademark examiner candidates have refused offers of employment, and how many trademark examiners have ceased employment, due to such a requirement in the fiscal years from 2011-12 to 2020-21; (f) what was the (i) mean, (ii) median time of a trademark application, for each of the fiscal years between 2011-12 and 2020-21, between filing and a first office action (approval or examiner’s report); (g) for the answer in (f), since June 17, 2019, how many were filed under the (i) direct system, (ii) Madrid System; (h) for the answer in (g), what are the mean and median time, broken down by month for each system since June 17, 2019; (i) does the CIPO prioritize the examination of Madrid system trademark applications designating Canada over direct trademark applications, and, if so, what priority treatment is given; (j) as many applicants and trademark agents have not received correspondence from the CIPO by regular mail and prefer electronic correspondence, does the CIPO have systems in place to allow trademarks examiners and other trademarks staff to send all correspondence by e-mail to applicants and trademark agents of record, and, if not, is the CIPO looking into implementing such system; (k) when is the anticipated date for the execution of such system; (l) what is Canada’s ranking with other countries, as to the speed of trademark examination; and (m) what countries, if any, have a longer period of time between filing and a first office action (approval or examiner’s report) for trademarks compared to Canada? — Sessional Paper No. 8555-432-697.
2021-06-16 [p.1128]
Q-712 — Mr. Shields (Bow River) — With regard to contracts awarded by the government to former public servants since January 1, 2020, broken down by department, agency, or other government entity: (a) how many contracts have been awarded to former public servants; (b) what is the total value of those contracts; and (c) what are the details of each such contract, including the (i) date the contract was signed, (ii) description of the goods or services, including the volume, (iii) final amount, (iv) vendor, (v) start and end date of contract? — Sessional Paper No. 8555-432-712.
2021-06-14 [p.1101]
Q-675 — Mr. Dreeshen (Red Deer—Mountain View) — With regard to government-issued credit cards, broken down by department, agency, or ministerial office, where applicable: (a) how many credit cards have payments that are past due as of April 28, 2021; (b) what is the total value of the past due balances; (c) what is the number of credit cards and value of the past due balances in (a) and (b) that were assigned to ministers, parliamentary secretaries, or ministerial exempt staff; (d) how many instances have occurred since January 1, 2017, where government-issued credit cards were defaulted on; (e) what is the total value of the balances defaulted on in (d); (f) what is the total number of instances in (d) and amount in (e) where the government ended up using taxpayer funds to pay off the balances; and (g) what are the number of instances and amounts in (d), (e) and (f) for credit cards that were assigned to ministers, parliamentary secretaries, or ministerial exempt staff? — Sessional Paper No. 8555-432-675.
2021-05-10 [p.918]
Q-579 — Ms. Chabot (Thérèse-De Blainville) — With regard to resolving complaint files associated with the Phoenix pay system: (a) what is the total number of tickets or claims pending; (b) of the claims in (a), how many have been waiting to be resolved for (i) 6 to 12 months, (ii) 12 to 24 months, (iii) over 24 months; (c) of the claims in (a), how many are from citizens residing (i) in Quebec, (ii) in the constituency of Thérèse-De Blainville; (d) of the claims in (a), how many have been identified as priorities by complaint resolution directorates; and (e) of the claims in (d), how many were in the category (i) 1, missing pay, (ii) 2, leave of absence or layoff, (iii) 3, promotion, secondment or acting position? — Sessional Paper No. 8555-432-579.
2021-05-10 [p.920]
Q-588 — Mr. Diotte (Edmonton Griesbach) — With regard to accommodating the work from home environment for government employees since September 23, 2020: (a) what is the total amount spent on furniture, equipment, including IT equipment, and services, including home Internet reimbursement; (b) of the purchases in (a), what is the breakdown per department by (i) date of purchase, (ii) object code it was purchased under, (iii) type of furniture, equipment or services, (iv) final cost of furniture, equipment or services; (c) what were the costs incurred for delivery of items in (a); and (d) were subscriptions purchased during this period, and, if so, what were the (i) subscriptions for, (ii) costs associated for these subscriptions? — Sessional Paper No. 8555-432-588.
2021-04-26 [p.832]
Q-544 — Mr. Hallan (Calgary Forest Lawn) — With regard to the processing of applications by Immigration, Refugees, and Citizenship Canada (IRCC): (a) how many applications did IRCC process each month since January 2020, broken down by month; (b) what is the breakdown of (a) by visa category and type of application; (c) how many applications did IRCC process each month in 2019, broken down by month; (d) what is the breakdown of (c) by visa category and type of application; (e) how many IRCC employees were placed on leave code 699 at some point since March 1, 2020; (f) what is the average duration the employees in (e) were on leave code 699; (g) what is the current processing times and application inventories of each visa category and type of application; and (h) what specific impact has the pandemic had on IRCC’s ability to process applications? — Sessional Paper No. 8555-432-544.
2021-04-12 [p.736]
Q-392 — Mr. McCauley (Edmonton West) — With regard to public service and Crown corporation pensions: (a) what is the current account status on each pension; and (b) what is the discount rate used for each? — Sessional Paper No. 8555-432-392.
2021-03-22 [p.663]
Q-368 — Mr. Diotte (Edmonton Griesbach) — With regard to delays in the processing of immigration files submitted through the traditional hard-copy paper method: (a) how many files had their processing delayed as a result of Immigration, Refugees and Citizenship Canada employees not having access to paper files while working from home during the pandemic; (b) what is the number of files still (i) not being processed, (ii) delayed as a result of employees working from home, broken down by type of application; (c) what is the current backlog and processing times for applications submitted via (i) paper, (ii) online, broken down by type of application; and (d) what was the backlog and processing times for applications submitted via (i) paper, (ii) online, prior to the pandemic, or as of March 1, 2020? — Sessional Paper No. 8555-432-368.
2021-01-25 [p.430]
Pursuant to Standing Order 39(7), Mr. Lamoureux (Parliamentary Secretary to the President of the Queen’s Privy Council for Canada and to the Leader of the Government in the House of Commons) presented the returns to the following questions made into orders for return:
Q-206 — Mr. Lawrence (Northumberland—Peterborough South) — With regard to the Next Generation Human Resources and Pay project: (a) what is the total projected budget for the project; (b) what are the project’s anticipated (i) start-up and implementation costs, broken down by type of expense, (ii) ongoing or yearly operating costs; and (c) what is the projected date of when the system will be implemented for each department, agency or other government entity, broken down by entity? — Sessional Paper No. 8555-432-206.
2021-01-25 [p.453]
Q-323 — Mrs. Vecchio (Elgin—Middlesex—London) — With regard to the government’s responses to Order Paper questions Q-1 to Q-169, broken down by each response: what is the title of the government official who signed the required Statement of Completeness for each response? — Sessional Paper No. 8555-432-323.
2021-01-25 [p.459]
Q-345 — Mr. Ruff (Bruce—Grey—Owen Sound) — With regard to administrative support provided to the Great Lakes Fishery Commission by the Department of Fisheries and Oceans (DFO) between June 1, 2018, and December 1, 2020: (a) what is the total scope of the administrative, logistical and operational support provided to the Great Lakes Fishery Commission by departmental personnel regularly situated at DFO national headquarters in Ottawa, and what is the precise nature of that support, excluding all activities and expenditures for which the department is reimbursed in accordance with the annual memoranda of agreement between Fisheries and Oceans Canada and the Great Lakes Fishery Commission for delivery of sea lamprey control; and (b) how many departmental personnel regularly situated at DFO national headquarters in Ottawa regularly and substantially engage in activities on behalf of the Great Lakes Fishery Commission, and what is the precise nature of that engagement, excluding all activities for which the department is reimbursed in accordance with the annual memoranda of agreement between Fisheries and Oceans Canada and the Great Lakes Fishery Commission for the delivery of sea lamprey control? — Sessional Paper No. 8555-432-345.
2020-12-09 [p.390]
Q-172 — Mr. Warkentin (Grande Prairie—Mackenzie) — With regard to undertakings to allow government employees to work from home as a result of the COVID-19 pandemic since March 1, 2020: (a) what is the total amount of money the government has spent on providing technology resources, including monitors and computer mouses, to employees who are working from home, itemized by date and broken down by department, agency or Crown corporation; (b) what is the total amount of money the government has spent on providing office furniture, including chairs and desks, to employees who are working from home, itemized by date and broken down by department, agency or Crown corporation; (c) what is the total amount of money the government has spent on administrative expenses, such as internet or telecommunications bills, for employees who are working from home, itemized by date and broken down by department, agency or Crown corporation; (d) what is the total number of office chairs provided to federal employees from government warehouses for the purpose of working from home, itemized by date and broken down by department, agency or Crown corporation; and (e) what is the total amount of money the government has spent on the transport, including delivery, of items mentioned in (a) through (d) to employees who are working from home? — Sessional Paper No. 8555-432-172.
2020-12-09 [p.391]
Q-174 — Mr. Warkentin (Grande Prairie—Mackenzie) — With regard to car and driver services provided to employees of departments, agencies or Crown corporations, as of October 22, 2020, and excluding ministers and other elected officials: (a) how many employees are entitled to a car and driver; and (b) what are the titles of all employees who are entitled to a car and driver? — Sessional Paper No. 8555-432-174.
2020-11-18 [p.282]
Q-105 — Ms. Normandin (Saint-Jean) — With regard to the activities of the Immigration and Refugee Board of Canada (IRB) during the pandemic: (a) for each of the IRB’s four divisions, broken down by month and for the Eastern, Central and Vancouver divisions, how many hearings were held during the months of April to September in (i) 2019, (ii) 2020; (b) broken down by month, how many refugee protection claims eligible for file review were processed during the months of April to August in (i) 2019, (ii) 2020; (c) between April and August 2020, how many members, as a percentage, received their full pay; (d) what work was required for members working for the IRB; (e) on what date did the IRB Registry and mail room resume processing claims received by mail and fax; (f) as of March 16, 2020, how many Refugee Protection Division (RPD), Refugee Appeal Division (RAD), Immigration Division (ID) and Immigration Appeal Division (IAD) files were pending (backlog) and what was the average time between referral and decision; (g) to date, how many RPD, RAD, ID and IAD files are awaiting a hearing; (h) to date, what is the average time between referral and decision; and (i) how many IRB employees have had vacation leave since the resumption of operations? — Sessional Paper No. 8555-432-105.
2020-11-18 [p.283]
Q-106 — Ms. Normandin (Saint-Jean) — With regard to the activities of Immigration, Refugee and Citizenship Canada (IRCC) during the pandemic: (a) broken down by month, how many confirmations of permanent residence were issued during the months of April to August in (i) 2019, (ii) 2020; (b) broken down by month, how many visas (tourist, student, etc.) were issued during the months of April to August in (i) 2019, (ii) 2020; (c) to date, how many IRCC officers, as a percentage, received the necessary information equipment (telephones, computers, etc.) to enable them to work from home; (d) how many refugee protection claims were received by IRCC between March 17, 2020, and July 31, 2020, and of these, how many were referred to the Immigration and Refugee Board (IRB); and (e) what is the current processing time for permanent resident cards, and what was the processing time for the same period in 2019? — Sessional Paper No. 8555-432-106.
2020-11-18 [p.283]
Q-107 — Mr. Ste-Marie (Joliette) — With regard to federal public servants living in the National Capital Region (NCR): (a) how many public servants worked in the NCR between 2010 and 2019, inclusively, broken down by year and province of residence, and what percentage of public servants (i) lived in Quebec but worked in Ontario, (ii) lived in Ontario, but worked in Quebec, (iii) lived and worked in Ontario, (iv) lived and worked in Quebec; (b) for each year between 2010 and 2019, inclusively, what percentage of the public service payroll is represented by the wages of federal public servants living in the NCR and working in (i) Ontario, (ii) Quebec; and (c) for each year between 2010 and 2019, inclusively, what is the mother tongue of federal public servants living in the NCR and the language most often spoken at work, broken down by province of (i) residence, (ii) work? — Sessional Paper No. 8555-432-107.
2020-11-18 [p.283]
Q-109 — Ms. Rempel Garner (Calgary Nose Hill) — With regard to the organization and structure of the Public Health Agency of Canada (PHAC): (a) what was the organizational structure of PHAC, including a breakdown of how many employees or full-time equivalents working in each branch, location and in each position, as of (i) January 1, 2016, (ii) October 1, 2020; and (b) what are the details of the positions that have been eliminated or modified since January 1, 2016, including the (i) previous job title, (ii) new job title, if applicable, (iii) previous job description, (iv) new job description, (v) number of positions impacted, (vi) date the position was eliminated or modified, (vii) number of previous positions eliminated, if applicable? — Sessional Paper No. 8555-432-109.
2020-11-18 [p.284]
Q-112 — Mr. d'Entremont (West Nova) — With regard to the organization and structure of Health Canada: (a) what was the organizational structure of Health Canada, including a breakdown of how many employees or full-time equivalents working in each branch, location, and in each position, as of (i) January 1, 2016, (ii) October 1, 2020; and (b) what are the details of the positions that have been eliminated or modified since January 1, 2016, including the (i) previous job title, (ii) new job title, if applicable, (iii) previous job description, (iv) new job description, (v) number of positions impacted, (vi) date the position was eliminated or modified, (vii) number of previous positions eliminated, if applicable? — Sessional Paper No. 8555-432-112.
2020-11-16 [p.247]
Q-18 — Mr. McCauley (Edmonton West) — With regard to public service employees between March 15, 2020, and September 21, 2020, broken down by department and by week: (a) how many public servants worked from home; (b) how much has been paid out in overtime to employees; (c) how many vacation days have been used; and (d) how many vacation days were used during this same period in 2019? — Sessional Paper No. 8555-432-18.
2020-11-16 [p.248]
Q-23 — Mr. Kelly (Calgary Rocky Ridge) — With regard to accommodating the work from home environment for government employees since March 13, 2020: (a) what is the total amount spent on furniture, equipment, including IT equipment, and services, including home Internet reimbursement; (b) of the purchases in (a) what is the breakdown per department by (i) date of purchase, (ii) object code it was purchased under, (iii) type of furniture, equipment or services, (iv) final cost of furniture, equipment or services; (c) what were the costs incurred for delivery of items in (a); and (d) were subscriptions purchased during this period, and if so (i) what were the subscriptions for, (ii) what were the costs associated for these subscriptions? — Sessional Paper No. 8555-432-23.
2020-11-16 [p.252]
Q-32 — Mr. Lawrence (Northumberland—Peterborough South) — With regard to the Canada Revenue Agency’s approach to workspace-in-the-home expense deductions in relation to the COVID-19 pandemic’s stay-at-home guidelines: are individuals who had to use areas of their homes not normally used for work, such as dining or living rooms, as a temporary office during the pandemic entitled to the deductions, and, if so, how should individuals calculate which portions of their mortgage, rent, or other expenses are deductible? — Sessional Paper No. 8555-432-32.
2020-11-16 [p.253]
Q-34 — Mr. Diotte (Edmonton Griesbach) — With regard to the status of government employees since March, 1, 2020: (a) how many employees have been placed on "Other Leave With Pay" (Treasury Board Code 699) at some point since March 1, 2020; (b) how many employees have been placed on other types of leave, excluding vacation, maternity or paternity leave, at some point since March 1, 2020, broken down by type of leave and Treasury Board code; (c) of the employees in (a), how many are still currently on leave; and (d) of the employees in (b), how many are still currently on leave, broken down by type of leave? — Sessional Paper No. 8555-432-34.
2020-11-16 [p.255]
Q-42 — Ms. Kwan (Vancouver East) — With regard to immigration, refugee and citizenship processing levels: (a) how many applications have been received since 2016, broken down by year and stream (e.g. outland spousal sponsorship, home childcare provider, open work permit, privately sponsored refugee, etc.); (b) how many applications have been fully approved since 2015, broken down by year and stream; (c) how many applications have been received since (i) March 15, 2020, (ii) September 21, 2020; (d) how many applications have been approved since (i) March 15, 2020, (ii) September 21, 2020; (e) how many applications are in backlog since January 2020, broken down by month and stream; (f) what is the number of Immigration, Refugees and Citizenship Canada (IRCC) visa officers and other IRCC employees, in whole or in part (i.e. FTEs), who have been processing applications since January 1, 2020, broken down by month, immigration office and application stream being processed; (g) since March 15, 2020, how many employees referred to in (f) have been placed on paid leave broken down by month, immigration office and application stream being processed; and (h) what are the details of any briefing notes or correspondence since January 2020 related to (i) staffing levels, (ii) IRCC office closures, (iii) the operation levels of IRCC mail rooms, (iv) plans to return to increased operation? — Sessional Paper No. 8555-432-42.
2020-11-16 [p.258]
Q-53 — Ms. Blaney (North Island—Powell River) — With regard to Veterans Affairs Canada (VAC): (a) during the most recent fiscal year for which data is available, broken down by month and by VAC office, including nationally, what was the total number of overtime hours worked, further broken down by job title, including National First Level Appeals Officer, National Second Level Appeals Officer, case manager, veterans service agent and disability adjudicator; (b) during the most recent fiscal year for which data is available, broken down by month and by VAC office, including nationally, what was the average number of overtime hours worked, further broken down by (i) job title, including National First Level Appeals Officer, National Second Level Appeals Officer, case manager, veterans service agent and disability adjudicator, (ii) directorate; (c) during the most recent fiscal year for which data is available, broken down by month and by VAC office, including nationally, what was the total cost of overtime, further broken down by (i) job title, including National First Level Appeals Officer, National Second Level Appeals Officer, case manager, veterans service agent and disability adjudicator, (ii) directorate; (d) during the most recent fiscal year for which data is available, broken down by month and by VAC office, including nationally, what was the total number of disability benefit claims, further broken down by (i) new claims, (ii) claims awaiting a decision, (iii) approved claims, (iv) denied claims, (v) appealed claims; (e) during the most recent fiscal year for which data is available, broken down by month and by VAC office, including nationally, how many new disability benefit claims were transferred to a different VAC office than that which conducted the intake; (f) during the most recent fiscal year for which data is available, broken down by month and by VAC office, including nationally, what was the number of (i) case managers, (ii) veterans service agents; (g) during the most recent fiscal year for which data is available, broken down by month and by VAC office, including nationally, excluding standard vacation and paid sick leave, how many case managers took a leave of absence, and what was the average length of a leave of absence; (h) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, accounting for all leaves of absence, excluding standard vacation and paid sick leave, how many full-time equivalent case managers were present and working, and what was the case manager to veteran ratio; (i) during the most recent fiscal year for which data is available, broken down by month and by VAC office, including nationally, how many veterans were disengaged from their case manager; (j) during the most recent fiscal year for which data is available, broken down by month and by VAC office, including nationally, what was the highest number of cases assigned to an individual case manager; (k) during the most recent fiscal year for which data is available, broken down by month and by VAC office, including nationally, how many veterans were on a waitlist for a case manager; (l) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, for work usually done by regularly employed case managers and veterans service agents, (i) how many contracts were awarded, (ii) what was the duration of each contract, (iii) what was the value of each contract; (m) during the most recent fiscal year for which data is available, broken down by VAC office, what were the service standard results; (n) what is the mechanism for tracking the transfer of cases between case managers when a case manager takes a leave of absence, excluding standard vacation and paid sick leave; (o) what is the department’s current method for calculating the case manager to veteran ratio; (p) what are the department’s quality assurance measures for case managers and how do they change based on the number of cases a case manager has at that time; (q) during the last five fiscal year for which data is available, broken down by month, how many individuals were hired by the department; (r) how many of the individuals in (q) remained employed after their 12-month probation period came to an end; (s) of the individuals in (q), who did not remain employed beyond the probation period, how many did not have their contracts extended by the department; (t) does the department track the reasons for which employees are not kept beyond the probation period, and, if so, respecting the privacy of individual employees, what are the reasons for which employees were not kept beyond the probation period; (u) for the individuals in (q) who chose not to remain at any time throughout the 12 months, were exit interviews conducted, and, if so, respecting the privacy of individual employees, what were the reasons, broken down by VAC office; (v) during the last five fiscal years for which data is available, broken down by month, how many Canadian Armed Forces service veterans were hired by the department; (w) of the veterans in (v), how many remained employed after their 12-month probation period came to an end; (x) of the veterans in (v), who are no longer employed by the department, (i) how many did not have their employment contracts extended by the department, (ii) how many were rejected on probation; (y) if the department track the reasons for which employees are not kept beyond the probation period, respecting the privacy of individual veteran employees, what are the reasons for which veteran employees are not kept beyond the probation period; (z) for the veterans in (v), who chose not to remain at any time throughout the 12 months, were exit interviews conducted, and, if so, respecting the privacy of individual veteran employees, what were the reasons for their leaving, broken down by VAC office; (aa) during the last five fiscal year for which data is available, broken down by month, how many employees have quit their jobs at VAC; and (bb) for the employees in (aa) who quit their job, were exit interviews conducted, and, if so, respecting the privacy of individual employees, what were the reasons, broken down by VAC office? — Sessional Paper No. 8555-432-53.
2020-11-16 [p.267]
Q-86 — Mr. Lloyd (Sturgeon River—Parkland) — With regard to access to remote government networks for government employees working from home during the pandemic, broken down by department, agency, Crown corporation or other government entity: (a) how many employees have been advised that they have (i) full unlimited network access throughout the workday, (ii) limited network access, such as off-peak hours only or instructions to download files in the evening, (iii) no network access; (b) what was the remote network capacity in terms of the number of users that may be connected at any one time as of (i) March 1, 2020, (ii) July 1, 2020; and (c) what is the current remote network capacity in terms of the number of users that may be connected at any one time? — Sessional Paper No. 8555-432-86.
2020-07-20 [p.505]
Q-442 — Mr. Diotte (Edmonton Griesbach) — With regard to the functioning of the public service and government officials since March 16, 2020: (a) how many employees or full time equivalents (FTEs) have been (i) hired, (ii) reassigned in relation to the COVID-19 response; (b) how many FTEs have been (i) working from a government building, (ii) telecommuting or working from home during the pandemic; and (c) how many FTEs have been (i) laid off or terminated, (ii) placed on leave, broken down by type of leave? — Sessional Paper No. 8555-431-442.
 
2020-07-20 [p.518]
Q-481 — Ms. Blaney (North Island—Powell River) — With regard to Veterans Affairs Canada (VAC): (a) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, what was the total number of overtime hours worked, further broken down by job title, including National 1st Level Appeals Officer, National 2nd Level Appeals Officer, Case Manager, Veterans Service Agent and Disability Adjudicator; (b) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, what was the average number of overtime hours worked, further broken down by (i) job title, including National 1st Level Appeals Officer, National 2nd Level Appeals Officer, Case Manager, Veterans Service Agent and Disability Adjudicator, (ii) directorate; (c) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, what was the total cost of overtime, further broken down by (i) job title, including National 1st Level Appeals Officer, National 2nd Level Appeals Officer, Case Manager, Veterans Service Agent and Disability Adjudicator, (ii) directorate; (d) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, what was the total number of disability benefit claims, further broken down by (i) new claims, (ii) claims awaiting a decision, (iii) approved claims, (iv) denied claims, (v) appealed claims; (e) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, how many new disability benefit claims were transferred to a different Veterans Affairs Canada office than that which conducted the intake; (f) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, what was the number of (i) Case Managers, (ii) Veterans Service Agents; (g) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, excluding standard vacation and paid sick leave, how many Case Managers took a leave of absence, and what was the average length of a leave of absence; (h) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, accounting for all leaves of absence, excluding standard vacation and paid sick leave, how many full-time equivalent Case Managers were present and working, and what was the Case Manager to veteran ratio; (i) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, how many veterans were disengaged from their Case Manager; (j) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, what was the highest number of cases assigned to an individual Case Manager; (k) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, how many veterans were on a waitlist for a Case Manager; (l) during the most recent fiscal year for which data is available, broken down by month and by VAC offices, including nationally, for work usually done by regularly employed Case Managers and Veteran Service Agents, (i) how many contracts were awarded, (ii) what was the duration of each contract, (iii) what was the value of each contract; (m) during the most recent fiscal year for which data is available, broken down by VAC offices, what were the service standard results; (n) what is the mechanism for tracking the transfer of cases between Case Managers when a Case Manager takes a leave of absence, excluding standard vacation and paid sick leave; (o) what is the department’s current method for calculating the Case Manager to veteran ratio; (p) what are the department’s quality assurance measures for Case Managers and how do they change based on the number of cases a Case Manager has at that time; (q) during the last five fiscal year for which data is available, broken down by month, how many individuals were hired by the department; (r) how many of the individuals in (q) remained employed after their 12-month probation period came to an end; (s) of the individuals in (q) who did not remain employed beyond the probation period, how many did not have their contracts extended by the department; (t) does the department track the reasons for which employees are not kept beyond the probation period, and, if so, respecting the privacy of individual employees, what are the reasons for which employees were not kept beyond the probation period; (u) for the individuals in (q) who chose not to remain at any time throughout the 12 months, were exit interviews conducted, and, if so, respecting the privacy of individual employees, what were the reasons, broken down by VAC offices; (v) during the last five fiscal years for which data is available, broken down by month, how many Canadian Armed Forces service veterans were hired by the department; (w) of the veterans in (v), how many remained employed after their 12-month probation period came to an end; (x) of the veterans in (v) who are no longer employed by the department, (i) how many did not have their employment contracts extended by the department, (ii) how many were rejected on probation; (y) if the department track the reasons for which employees are not kept beyond the probation period, respecting the privacy of individual veteran employees, what are the reasons for which veteran employees are not kept beyond the probation period; (z) for the veterans in (v) who chose not to remain at any time throughout the 12 months, were exit interviews conducted, and, if so, respecting the privacy of individual veteran employees, what were the reasons for their leaving, broken down by VAC offices; (aa) during the last five fiscal year for which data is available, broken down by month, how many employees have quit their jobs at VAC; and (bb) for the employees in (aa) who quit their job, were exit interviews conducted, and, if so, respecting the privacy of individual employees, what were the reasons, broken down by VAC offices? — Sessional Paper No. 8555-431-481.
2020-05-25 [p.447]
Q-410 — Mr. Redekopp (Saskatoon West) — With regard to the decision to award SAP the contract to replace the Phoenix pay system: (a) what will the differences be between the SAP replacement system and the current Phoenix pay system; (b) what are the details of any financial agreements or contracts the government has with SAP in relation to the replacement pay system (e.g. value, start date, rate, scope, etc.); and (c) when does the government expect the current Phoenix pay system to be transferred to the replacement SAP system? — Sessional Paper No. 8555-431-410.
2020-04-11 [p.339]
Pursuant to order made earlier today and to Standing Order 39(7), Mr. Rodriguez (Leader of the Government in the House of Commons) presented the returns to the following questions made into orders for return:
Q-260 — Mr. Barrett (Leeds—Grenville—Thousand Islands and Rideau Lakes) — With regard to the government requiring employees to sign non-disclosure agreements: (a) how many public servants currently employed by the government were required to sign a non-disclosure agreement, broken down by department or agency; and (b) what is the breakdown of (a), by section or branch of the relevant department or agency? — Sessional Paper No. 8555-431-260.
2020-04-11 [p.353]
Q-310 — Mr. MacGregor (Cowichan—Malahat—Langford) — With regard to the Phoenix pay system and the problems experienced by constituents in the riding of Cowichan—Malahat—Langford in the municipalities of Langford, North Cowichan, Cowichan Valley B, Cowichan Valley C, Duncan, Cowichan Valley A, Cowichan Valley E, Cowichan Valley D, and Lake Cowichan: (a) how many cases are currently open, and was a case officer assigned to each; (b) for how long was each case open; (c) how many cases were resolved within the current prescribed service standards, dating back to the introduction of the Phoenix pay system; and (d) how many cases were not resolved within the current prescribed service standards, dating back to the introduction of the Phoenix pay system? — Sessional Paper No. 8555-431-310.
2020-01-27 [p.103]
Q-191 — Mr. McCauley (Edmonton West) — With regard to performance incentives or bonuses paid out in the last fiscal year: what amount was paid out, broken down by department and position level? — Sessional Paper No. 8555-431-191.
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