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2021-05-10 [p.918]
Q-579 — Ms. Chabot (Thérèse-De Blainville) — With regard to resolving complaint files associated with the Phoenix pay system: (a) what is the total number of tickets or claims pending; (b) of the claims in (a), how many have been waiting to be resolved for (i) 6 to 12 months, (ii) 12 to 24 months, (iii) over 24 months; (c) of the claims in (a), how many are from citizens residing (i) in Quebec, (ii) in the constituency of Thérèse-De Blainville; (d) of the claims in (a), how many have been identified as priorities by complaint resolution directorates; and (e) of the claims in (d), how many were in the category (i) 1, missing pay, (ii) 2, leave of absence or layoff, (iii) 3, promotion, secondment or acting position? — Sessional Paper No. 8555-432-579.
2021-01-25 [p.430]
Pursuant to Standing Order 39(7), Mr. Lamoureux (Parliamentary Secretary to the President of the Queen’s Privy Council for Canada and to the Leader of the Government in the House of Commons) presented the returns to the following questions made into orders for return:
Q-206 — Mr. Lawrence (Northumberland—Peterborough South) — With regard to the Next Generation Human Resources and Pay project: (a) what is the total projected budget for the project; (b) what are the project’s anticipated (i) start-up and implementation costs, broken down by type of expense, (ii) ongoing or yearly operating costs; and (c) what is the projected date of when the system will be implemented for each department, agency or other government entity, broken down by entity? — Sessional Paper No. 8555-432-206.
2020-05-25 [p.447]
Q-410 — Mr. Redekopp (Saskatoon West) — With regard to the decision to award SAP the contract to replace the Phoenix pay system: (a) what will the differences be between the SAP replacement system and the current Phoenix pay system; (b) what are the details of any financial agreements or contracts the government has with SAP in relation to the replacement pay system (e.g. value, start date, rate, scope, etc.); and (c) when does the government expect the current Phoenix pay system to be transferred to the replacement SAP system? — Sessional Paper No. 8555-431-410.
2020-04-11 [p.353]
Q-310 — Mr. MacGregor (Cowichan—Malahat—Langford) — With regard to the Phoenix pay system and the problems experienced by constituents in the riding of Cowichan—Malahat—Langford in the municipalities of Langford, North Cowichan, Cowichan Valley B, Cowichan Valley C, Duncan, Cowichan Valley A, Cowichan Valley E, Cowichan Valley D, and Lake Cowichan: (a) how many cases are currently open, and was a case officer assigned to each; (b) for how long was each case open; (c) how many cases were resolved within the current prescribed service standards, dating back to the introduction of the Phoenix pay system; and (d) how many cases were not resolved within the current prescribed service standards, dating back to the introduction of the Phoenix pay system? — Sessional Paper No. 8555-431-310.
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