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2021-05-10 [p.918]
Q-579 — Ms. Chabot (Thérèse-De Blainville) — With regard to resolving complaint files associated with the Phoenix pay system: (a) what is the total number of tickets or claims pending; (b) of the claims in (a), how many have been waiting to be resolved for (i) 6 to 12 months, (ii) 12 to 24 months, (iii) over 24 months; (c) of the claims in (a), how many are from citizens residing (i) in Quebec, (ii) in the constituency of Thérèse-De Blainville; (d) of the claims in (a), how many have been identified as priorities by complaint resolution directorates; and (e) of the claims in (d), how many were in the category (i) 1, missing pay, (ii) 2, leave of absence or layoff, (iii) 3, promotion, secondment or acting position? — Sessional Paper No. 8555-432-579.
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