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Results: 1 - 22 of 22
2021-05-10 [p.919]
Q-583 — Mr. Saroya (Markham—Unionville) — With regard to accounts locked by the Canada Revenue Agency (CRA) between March 13, 2021, and March 22, 2021, over concerns that usernames and passwords may have been hacked: (a) how many accounts were locked; (b) what was the average number of days impacted accounts were locked; (c) did the CRA notify each account holder in (a) that their account would be locked, and, if so, how were they contacted; (d) on what date did the CRA become aware that usernames and passwords may have been hacked; (e) how did the CRA become aware of the hacking; (f) is any recourse or compensation available to individuals whose information has been compromised as a result of their CRA information being hacked, and, if so, how do they access such recourse or compensation; and (g) have any specific measures been taken since March 13, 2021, to ensure the future safety of information shared online with the CRA, and, if so, what are the details of each measure, including the date of implementation? — Sessional Paper No. 8555-432-583.
2021-05-05 [p.898]
Q-558 — Mr. Mazier (Dauphin—Swan River—Neepawa) — With regard to the Canada Revenue Agency (CRA), since January 2020, broken down by month: (a) how many phone calls did the CRA receive from the general public; (b) what was the average wait time for an individual who contacted the CRA by phone before first making a direct contact with an employee; (c) what was the average wait or hold time after first being directly connected with an employee; (d) what was the average duration of total call time, including the time waiting or on hold, for an individual who contacted the CRA by phone; and (e) how many documented server, website, portal or system errors occurred on the CRA website? — Sessional Paper No. 8555-432-558.
2021-04-26 [p.828]
Q-517 — Mr. Epp (Chatham-Kent—Leamington) — With regard to the Canada Revenue Agency (CRA), since January 1, 2019: (a) what was the call volume, broken down by month and by type of caller (personal, business, professional accountant, etc.); and (b) what was the (i) average, (ii) median length of time callers spent on hold or waiting to talk to the CRA, broken down by month and type of caller? — Sessional Paper No. 8555-432-517.
2021-04-26 [p.831]
Q-542 — Mr. Green (Hamilton Centre) — With regard to Canada Revenue Agency (CRA) high net worth compliance program, broken down by year, from November 2015 to date : (a) how many audits were completed; (b) what is the number of auditors; (c) how many new files were opened; (d) how many files were closed; (e) of the files in (d), what was the average time taken to process the file before it was closed; (f) of the files in (d), what was the risk level of non-compliance of each file; (g) how much was spent on contractors and subcontractors; (h) of the contractors and subcontractors in (g), what is the initial and final value of each contract; (i) among the contractors and subcontractors in (g), what is the description of each service contract; (j) how many reassessments were issued; (k) what is the total amount recovered; (l) how many taxpayer files were referred to the CRA's Criminal Investigations Program; (m) of the investigations in (l), how many were referred to the Public Prosecution Service of Canada; and (n) of the investigations in (m), how many resulted in convictions? — Sessional Paper No. 8555-432-542.
2021-04-12 [p.745]
Q-435 — Mr. Boulerice (Rosemont—La Petite-Patrie) — With regard to the Canada Revenue Agency (CRA) advertising since November 4, 2015: (a) how much has CRA spent on advertising (i) on Facebook, (ii) on Xbox, Xbox 360 or Xbox One, (iii) on YouTube, (iv) in sponsored tweets on Twitter, (v) on Instagram; (b) for each advertisement, what was its (i) nature, (ii) purpose, (iii) target audience or demographic profile, (iv) cost; (c) what was the media authorization number of each advertisement; (d) what are the reference numbers of the documents, reports and memoranda concerning each advertisement or its after-the-fact evaluation; and (e) does the CRA compare the cost of advertising placement in traditional media with the media in (a), and, if so, what is the difference in cost for each of the advertisements in (b)? — Sessional Paper No. 8555-432-435.
2021-04-12 [p.745]
Q-436 — Mr. Viersen (Peace River—Westlock) — With regard to the Canada Revenue Agency hiring private firms to assist with the 2021 tax season: (a) what is the total value of all contracts signed; (b) what are the details of each contract, including the (i) vendor, (ii) amount, (iii) start and end date of the contract, (iv) description of goods or services provided; (c) what measures are in place to ensure that any information shared with these private firms is safeguarded and not subject to potential privacy breaches; and (d) for each contract in (b), did the government consider using existing government resources, including those in other departments or agencies, and, if so, why did the government decide to outsource instead of using government resources? — Sessional Paper No. 8555-432-436.
2021-01-25 [p.447]
Q-296 — Mr. Boulerice (Rosemont—La Petite-Patrie) — With regard to investments in Canada Revenue Agency tax compliance measures to crack down on international tax evasion, since the 2016–17 fiscal year, broken down by fiscal year: (a) how many auditors specializing in foreign accounts have been hired; (b) how many audits have been conducted; (c) how many notices of assessment have been sent; (d) what was the amount recovered; (e) how many cases were referred to the Public Prosecution Service of Canada; and (f) how many criminal charges have been laid? — Sessional Paper No. 8555-432-296.
2021-01-25 [p.447]
Q-300 — Mr. Julian (New Westminster—Burnaby) — With regard to the temporary suspension of some programs and services of the Canada Revenue Agency, since the month of March 2020: (a) what is the name of each suspended program and service; and (b) for each program and service in (a), what is the (i) suspension date and resumption date, (ii) what are the reasons for the suspension? — Sessional Paper No. 8555-432-300.
2020-12-09 [p.393]
Q-181 — Mr. Blaikie (Elmwood—Transcona) — With regard to the Canada Revenue Agency (CRA), the Liechtenstein leaks and the Bahamas Leaks: (a) how many Canadian taxpayers were identified in the documents obtained, broken down by information leak and type of taxpayer, that is (i) an individual, (ii) a corporation, (iii) a partnership or trust; (b) how many audits did the CRA launch following the identification of taxpayers in (a), broken down by information leak; (c) of the audits in (b), how many were referred to the CRA’s Criminal Investigations Program, broken down by information leak; (d) how many of the investigations in (c) were referred to the Public Prosecution Service of Canada, broken down by information leak; (e) how many of the investigations in (d) resulted in a conviction, broken down by information leak; and (f) what was the sentence imposed for each conviction in (e), broken down by information leak? — Sessional Paper No. 8555-432-181.
2020-12-09 [p.393]
Q-182 — Mr. Blaikie (Elmwood—Transcona) — With regard to the Offshore Tax Informant Program, since fiscal year 2015-16: (a) how many calls have been received; (b) how many files have been opened based on information received from informants; (c) what is the total amount of the awards paid to informants; (d) what is the total amount recovered by the Canada Revenue Agency; (e) how many current investigations are the result of information received through the program; and (f) how much money is involved in the current investigations? — Sessional Paper No. 8555-432-182.
2020-12-09 [p.396]
Q-194 — Mr. MacGregor (Cowichan—Malahat—Langford) — With regard to the Canada Revenue Agency, between fiscal years 2009-10 and 2018-19, broken down by fiscal year: a) how much was spent on training; and b) how much was spent on criminal investigations? — Sessional Paper No. 8555-432-194.
2020-11-16 [p.252]
Q-30 — Ms. McPherson (Edmonton Strathcona) — With regard to Canada Revenue Agency activities, agreements guaranteeing non-referral to the criminal investigation sector and cases referred to the Public Prosecution Service of Canada, between 2011-12 and 2019-20, broken down by fiscal year: (a) how many audits resulting in reassessments were concluded; (b) of the agreements concluded in (a), what was the total amount recovered; (c) of the agreements concluded in (a), how many resulted in penalties for gross negligence; (d) of the agreements concluded in (c), what was the total amount of penalties; (e) of the agreements concluded in (a), how many related to bank accounts held outside Canada; and (f) how many audits resulting in assessments were referred to the Public Prosecution Service of Canada? — Sessional Paper No. 8555-432-30.
2020-11-16 [p.252]
Q-32 — Mr. Lawrence (Northumberland—Peterborough South) — With regard to the Canada Revenue Agency’s approach to workspace-in-the-home expense deductions in relation to the COVID-19 pandemic’s stay-at-home guidelines: are individuals who had to use areas of their homes not normally used for work, such as dining or living rooms, as a temporary office during the pandemic entitled to the deductions, and, if so, how should individuals calculate which portions of their mortgage, rent, or other expenses are deductible? — Sessional Paper No. 8555-432-32.
2020-11-16 [p.262]
Q-66 — Mr. Bachrach (Skeena—Bulkley Valley) — With regard to the information collected by the Canada Revenue Agency (CRA) regarding electronic funds transfers of $10,000 and over and the statement by the Minister of National Revenue before the Standing Committee on Finance on May 19, 2016, indicating that using this information, the CRA will target up to four jurisdictions per year, without warning, broken down by fiscal year since 2016-17: (a) how many foreign jurisdictions were targeted; (b) what is the name of each foreign jurisdiction targeted; (c) how many audits were conducted by the CRA for each foreign jurisdiction targeted; (d) of the audits in (c), how many resulted in a notice of assessment; (e) of the audits in (c), how many were referred to the CRA's Criminal Investigations Program; (f) of the investigations in (e), how many were referred to the Public Prosecution Service of Canada; (g) how many prosecutions in (f) resulted in convictions; (h) what were the penalties imposed for each conviction in (g); and (i) what is the total amount recovered? — Sessional Paper No. 8555-432-66.
2020-11-16 [p.262]
Q-67 — Mr. Bachrach (Skeena—Bulkley Valley) — With regard to the Canada Revenue Agency's (CRA) activities under the General Anti-Avoidance Rule under section 245 of the Income Tax Act, and under section 274 of the Income Tax Act, broken down by section of the act: (a) how many audits have been completed, since the fiscal year 2011-12, broken down by fiscal year and by (i) individual, (ii) trust, (iii) corporation; (b) how many notices of assessment have been issued by the CRA since the fiscal year 2011-12, broken down by fiscal year and by (i) individual, (ii) trust, (iii) corporation; (c) what is the total amount recovered by the CRA to date; (d) how many legal proceedings are currently underway, broken down by (i) Tax Court of Canada, (ii) Federal Court of Appeal, (iii) Supreme Court of Canada; (e) how many times has the CRA lost in court, broken down by (i) name of taxpayer, (ii) Tax Court of Canada, (iii) Federal Court of Appeal, (iv) Supreme Court of Canada; (f) what was the total amount spent by the CRA, broken down by lawsuit; and (g) how many times has the CRA not exercised its right of appeal, broken down by lawsuit, and what is the justification for each case? — Sessional Paper No. 8555-432-67.
2020-11-16 [p.263]
Q-68 — Mr. Bachrach (Skeena—Bulkley Valley) — With regard to the Canada Revenue Agency (CRA) interdepartmental committee that reviews files and makes recommendations on the application of the General Anti-Avoidance Rule (GAAR), broken down by fiscal year since 2010-11: (a) how many of the proposed GAAR assessments sent to the CRA’s headquarters for review were referred to the interdepartmental committee; and (b) of the assessments reviewed in (a) by the interdepartmental committee, for how many assessments did the interdepartmental committee (i) recommend the application of the GAAR, (ii) not recommend the application of the GAAR? — Sessional Paper No. 8555-432-68.
2020-07-20 [p.517]
Q-479 — Ms. Blaney (North Island—Powell River) — With regard to the activities of the Canada Revenue Agency (CRA) under Part XVI of the Income Tax Act since November 2015, broken down by fiscal year and natural person, trust and corporation: (a) how many audits have been conducted; (b) how many notices of assessment have been issued by the CRA and; (c) what is the total amount recovered to date by the CRA? — Sessional Paper No. 8555-431-479.
 
2020-05-25 [p.442]
Q-392 — Mr. Green (Hamilton Centre) — With regard to the call centres of the Canada Revenue Agency (CRA), for the fiscal years 2017-18 and 2018-19, broken down by business and by individual: (a) what is the number of calls received by the CRA; (b) what is the number of calls that were neither answered by an agent nor transferred to the automated self-service system; (c) what is the number of calls received by the automated self-service system; (d) what is the number of calls answered by an agent; (e) what is the number of calls not answered, broken down by (i) the number of callers who did not choose to use self-service through the automated service, (ii) the number of callers who got a busy signal; (f) what is the average time spent waiting to speak to an agent; (g) what is the change in the number of agents, broken down by (i) month, (ii) call centre; (h) what is the error rate for call centre agents, broken down by (i) National Quality and Accuracy Learning Program, (ii) Audit, Evaluation and Risk Branch; and (i) what is the number of call centres that have completed the transition to the new telephony platform as part of the Government of Canada Contact Centre Transformation Initiative? — Sessional Paper No. 8555-431-392.
2020-04-20 [p.399]
Pursuant to order made earlier today and to Standing Order 39(7), Mr. Rodriguez (Leader of the Government in the House of Commons) presented the returns to the following questions made into orders for return:
Q-369 — Mr. Blaikie (Elmwood—Transcona) — With regard to the Offshore Compliance Division of the Canada Revenue Agency (CRA), since April 1, 2006: (a) how many employees have been assigned to the division, broken down by fiscal year; (b) what is its operating budget, broken down by fiscal year; (c) how many audits have been conducted; (d) how many audits in (c) have been referred to the CRA's Criminal Investigations Program; (e) how many investigations in (d) have been referred to the Public Prosecution Service of Canada; (f) how many prosecutions in (e) have led to convictions; and (g) what sentences were imposed for each conviction in (f)? — Sessional Paper No. 8555-431-369.
2020-04-20 [p.402]
Q-379 — Mr. Duvall (Hamilton Mountain) — With regard to the compliance activities of the Canada Revenue Agency (CRA) for fiscal years 2017-18 and 2018-19: (a) what is the total amount of interest and penalties waived or cancelled proactively by the CRA, broken down by category of taxpayer; (b) what is the total amount of interest and penalties waived or cancelled by the CRA at the request of the taxpayer, broken down by category of taxpayer; (c) what is the estimated amount of interest and penalties that the CRA has not waived or cancelled, even though the CRA is responsible for it, broken down by category of taxpayer; (d) what is the definition of "undue delay" used to justify proactive interest and penalty relief; (e) what are the criteria used to determine what the CRA considers to be "undue delay"; (f) what details does the CRA have in place to clarify what is considered an agency-attributable delay, and what is considered a taxpayer-attributable delay; (g) what is the average time the CRA takes to respond to its requests for information, broken down by category of taxpayers; and (h) what is the average time to close audit files, broken down by category of taxpayers? — Sessional Paper No. 8555-431-379.
2020-01-27 [p.82]
Q-47 — Mr. Morantz (Charleswood—St. James—Assiniboia—Headingley) — With regard to Section 2.33 of the Fall 2017 Report of the Auditor General of Canada which states in reference to the Canada Revenue Agency (CRA) that “They gave us wrong information almost 30 per cent of the time”: (a) what specific action has CRA taken since the publication of the report to stop the dissemination or wrong information; and (b) what are the latest available statistics regarding how often CRA disseminates wrong information? — Sessional Paper No. 8555-431-47.
2020-01-27 [p.106]
Q-211 — Mr. Morantz (Charleswood—St. James—Assiniboia—Headingley) — With regard to the Canada Revenue Agency (CRA): (a) what are all of the current 1-800 telephone numbers that Canadians can use to call the CRA; (b) for each 1-800 telephone number, which taxpayers are intended to use each telephone number and which specific services are available; (c) broken down by month, since January 1, 2018, how many telephone calls have been received by each telephone number; and (d) broken down by month, since January 2018, what was the average wait time or time on hold for callers to each telephone number? — Sessional Paper No. 8555-431-211.
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