Mr. Speaker, in 1983, my parents had an Osborne laptop with a detachable keyboard, a four-inch screen and dual five-and-a-quarter-inch floppy disk drives that could read 90-kilobyte disks.
In 1987, their company, Immeubles Doncaster in Saint-Agathe-des-Monts, got one of the first fax machines in the region. Since Bell Canada did not know quite what to do with this new technology, it gave every company nearly identical fax numbers. One company's fax number was 326-8819, ours was 326-8829, and another company's was 326-8839. I do not know what we would have done if there had been more fax machines.
Around 1988, my father had a Cantel car phone installed in his 1985 Chevette. The phone cost almost as much as the car. It had to be installed semi-permanently in the trunk with an antenna attached to the rear window. We always had the latest technology at home. We got email when it was first introduced to the market by CompuServe in the 1990s. We were able to communicate with other users through a dial-up connection. We had to make a long-distance call to Montreal to get it to work, but it worked. I still have our first family email address memorized. It was email@example.com.
Analog cell service was good enough to meet our needs. The signal dropped from time to time, but we could make calls. With our antenna, we could listen to CBC and Radio-Canada radio stations fairly well and watch a few television channels. To change the channel, my father would climb the ladder and turn the antenna with pliers, and we would use two-way radios to tell him when the signal came in.
We lived in a rural area, in Sainte-Lucie-des-Laurentides. That is where I grew up and where I still live today. My family was fully connected to the latest technology. Life was good. At the end of 1994, the digital divide had not yet affected the regions entirely.
Fast forward to 2000, the Internet was still on dial-up. The first satellite services had not yet arrived. I moved to Ontario to study computer science at the University of Guelph. I had learned Linux in high school and was involved in the freeware community. I found Rogers cable high-speed Internet readily available. Bell DSL followed a few years later, and at that time I switched over to a small reseller named Magma Communications. In 2004, I was living in a city where high-speed Internet was available, while Xplornet satellite service was starting up in the regions. My parents subscribed to the service after a year of suffering with Internet through ExpressVu, which used dial-up to send and satellite to receive. The digital divide was huge.
In 2001, my family and I visited my grandfather's childhood home in Turkey. When we arrived at Atatürk Airport, I heard cellphones around me going: dot-dot-dot-dash-dash-dot-dot-dot. I knew Morse code, so I wondered what an SMS was and why we did not have them back home. When we returned, my grandfather gave me my first cellphone, a digital analog Qualcomm through Telus.
As I am involved in the world of freeware, as an administrator of IRC networks and a journalist in the sector, I need the power to communicate with colleagues around the world. While everyone was texting internationally, my Telus phone could not send a text outside its own network. When I called customer service, I was told to use the web browser on my phone, which barely worked, and to go the website of the company that provided service to the person to whom I wanted to send a text message, and to use their form.
I did not remain a Telus customer for long. I quickly switched to Microcell, a cell company on the GSM worldwide network, which operated under the name Fido and offered the ability to send and receive texts internationally, except with its competitors in Canada. The problem with Fido was that the service was only available in cities. It was not profitable to install towers in rural areas. When I travelled, I could only communicate in the Toronto and Montreal metropolitan areas.
The digital divide also affected telephone service. In 2003, I purchased a PCMCIA card for my laptop. For $50 a month, I had unlimited Internet access on something called the GPRS platform. It was not quick, but it worked. That service also worked in the U.S. at no additional cost. With that technology, I wrote a little program connecting the maritime GPS in my server in order to create a web page tracking my movements with just a few seconds' delay.
In November 2004, Rogers bought Fido and, for an additional fee, provided service in the regions served by Rogers. After that, the Rogers-Fido GPRS system began cutting out after being connected for precisely 12 minutes, except in the Ottawa area, where it did not cut out. Was that so that the legislators in the capital would not notice? Thus began my mistrust in large telecommunications companies.
In 2006 I attended my brother Jonah and sister-in-law Tracy's wedding in Nairobi. After the wedding, our whole family went on safari. In the middle of the Maasai Mara, cellphones worked properly. That was an “a-ha” moment for me.
By 2006, after the digital shift, the cellular service we had in the Laurentians in the 1980s had almost completely disappeared. We were regressing as the digital divide grew wider.
Today, in 2019, I have boosters on both of my cars. At home, we have a booster on the roof to help us get by. What is more, our wireless Internet is expensive, slow and unreliable.
Many communities in my riding of Laurentides—Labelle still do not have any cell service. Telecommunications companies plan to do away with long-standing pager services, which will no longer exist in Canada by next summer. Dial-up, satellite and wireless Internet is available in the region, but it is slow and unreliable.
There is no obvious solution. As a result of spectrum auctions and spectrum management, small companies and local co-operatives cannot access the cell market to fill in those gaps. What is more, the large corporations do not want to see new stakeholders enter the market, even though they are not interested in resolving the issue themselves.
That is causing major problems. Our economic growth is suffering, young people are leaving and businesses and self-employed workers are reluctant to set up shop in the region. Emergency services have to find creative ways of communicating with first responders, volunteer firefighters.
The situation is critical. The study we are talking about in Motion No. 208 is so urgent that I would ask the Standing Committee on Industry, Science and Technology, of which I am a member, not to wait for this motion moved by my colleague from Pontiac to be adopted before beginning its study.
In closing, I would like to read the resolution that I received last week from one of the fire departments in my riding, which urged me to do something about the cell service in the region. They used the example of the Vendée community. Bell Canada is a company that was initially largely funded by the Crown. However, it has completely lost its social conscience. Bell offered to help the community only if the municipality covered 100% of the cost to install a telecommunication tower even though the Bell Canada Act states:
The works of the Company are hereby declared to be works for the general advantage of Canada.
Here is resolution 2019-01-256 in its entirety:
WHEREAS the Northwest Laurentians Fire Department, composed of the territories of the municipalities of the townships of Amherst, Arundel, Huberdeau, La Conception, Lac-Supérieur, La Minerve, Montcalm and Saint-Faustin-Lac—Carré, was created following the signing of an intermunicipal agreement for the organization, operation and administration of a fire service;
WHEREAS the municipality of Amherst, Vendée sector, has been experiencing various problems and deficiencies with cellphone coverage for more than two (2) years;
WHEREAS the pager technology used by firefighters and first responders will no longer be supported as of June;
WHEREAS the only technology that is supported and used by the Fire Department is cellphone technology;
WHEREAS the Vendée sector has close to 1,000 permanent and/or seasonal residents who are being deprived of adequate public safety services;
WHEREAS 80% of the population of Vendée consists of retirees and this demographic is more likely to need emergency services;
WHEREAS the Fire Department has approached Bell Canada and the federal member of Parliament [for Laurentides—Labelle] on this matter;
WHEREAS in 2017 and 2018, the municipality of Amherst approached the federal MP [for Laurentides—Labelle], the then MNA Sylvain Pagé, the department of public safety, the Sûreté du Québec, Bell Canada and the RCM of Laurentides on this matter;
WHEREAS the situation has reached a critical point for public safety for these residents;
THEREFORE it is moved by Steve Perreault, seconded by Richard Pépin, and unanimously resolved by the members present;
THAT the board of directors of the Fire Department support the actions of the municipality of Amherst.
THAT the board of directors call on the federal government, via the member for Laurentides—Labelle...to intercede with the authorities responsible for the public telephone network to require the implementation of cellular service in the Vendée sector by companies operating in this field.
ADOPTED at the meeting of January 17, 2019
We have work to do, and we cannot wait any longer. Companies are putting the lives of my constituents and rural Canadians at risk. That is unacceptable. 5G is not a magic bullet that will fix everything.
We need to take serious action, starting with this study.