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1 - 15 of 364
Add a filter on Committee Evidence - OGGO-111
Committee Evidence - OGGO-111
2017-11-30
Tom Lukiwski - 12:04
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-30 12:04
...More
Thank you very much, Chair.
Thank you to all the witnesses who are here today. It's fascinating to understand more about what's going on in this area.
Has anybody had success with the PSAB? We've heard some success stories, but they seem to have happened almost by accident instead of deliberately. I was especially disturbed, Mr. Derouard, by your story. I think it was you who had registered with the government website, and had crickets—no, sorry; was that Mr. Damm who had crickets for 23 years?
I'd like to understand a little bit more about this. Mr. Damm, has there been any success with this program at all?
...Less
Aboriginal peoples
Government contracts
Procurement Strategy for Aboriginal Business
Public Sector Accounting Board
Small and medium-sized enterprises
Sam Damm - 12:05
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-30 12:06
...More
I'd like to understand a bit more about that. What happens there? Why? What is your contact? What's your interaction?
...Less
Aboriginal peoples
Government contracts
Procurement Strategy for Aboriginal Business
Public Sector Accounting Board
Small and medium-sized enterprises
Sam Damm - 12:06
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-30 12:07
...More
I wonder, because it seems to have come through in the testimony that there's a lack of awareness, a lack of knowledge, or a lack of competency in the evaluation criteria. Something seems to be wrong on the evaluation side.
We've heard one recommendation from Mr. Willy that it become mandatory, but what about on the evaluation side? Does some kind of a champion program make sense?
I'm wondering what your interactions have been with the mainstream development agencies, the local development agencies, the Business Development Bank of Canada, and other agencies, if you've had any experiences that way.
...Less
Aboriginal peoples
Government contracts
Procurement Strategy for Aboriginal Business
Public Sector Accounting Board
Small and medium-sized enterprises
Sam Damm - 12:08
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-30 12:09
...More
That's interesting.
...Less
Bernd Christmas - 12:09
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-30 12:10
...More
There's more comfort because there's more verification on the ground.
...Less
Aboriginal peoples
Government contracts
Procurement Strategy for Aboriginal Business
Public Sector Accounting Board
Small and medium-sized enterprises
Bernd Christmas - 12:10
Add a filter on Committee Evidence - OGGO-110
Committee Evidence - OGGO-110
2017-11-28
Tom Lukiwski - 12:42
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-28 12:42
...More
Thank you very much, Mr. Chair.
I would like to continue in the vein my colleague Mr. Ayoub had started with the officials. Mr. Linklater, I see you are there. It's really something that's bugging me. In my riding I have a few people who have been involved in Phoenix, mostly those having had to come back from retirement, which they have been happy to do. I've heard stories anecdotally about what that experience has been like.
I want to assure myself. In terms of these disturbing stories we hear about people being out of pocket and the financial hardship that they're experiencing, do we have confirmation that every employee who was missing pay or is missing pay either has had a pay advance or has otherwise been made whole, and if so, why do we still hear stories about employees being out of pocket?
...Less
Backlogs
Computer systems
Departmental results reports
Income and wages
Phoenix
Public Service and public servants
Supplementary estimates (B) 2017-2018
Les Linklater - 12:44
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-28 12:44
...More
I would ask you actually to be even more proactive in that regard, having had some HR experience myself.
Sometimes it's difficult for newer employees, employees who are not so sure of their situation, to just understand their pay system, given that we know how complex it is. Regarding managers, it disturbed me as well to hear that at the very onset of the Phoenix system, there were managers who did not know that they had to go into the system and actually approve transactions and interact with the system.
I can sympathize; it's a very behavioural management kind of mechanism. If I get a prompt that I need to do something, I'll go in and do it, but if there's no prompt, I'm going on with my regular day. How could it be that managers did not know that they had to go in and do these transactions?
...Less
Backlogs
Computer systems
Departmental results reports
Income and wages
Phoenix
Public Service and public servants
Supplementary estimates (B) 2017-2018
Les Linklater - 12:45
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-28 12:46
...More
Thank you for that. Again, if I can venture further, if it helps at all, I also come from a financial education background, and in fact a big part of my job when I was in HR was educating people about what their paycheque was about, including the pension payments and why they saw deductions at source of different amounts at different times. It's a huge opportunity to inform people and help them to keep track of their own personal situation.
That said, the employer does have that responsibility to make sure that every transaction is properly done and that adjustments are done in a clear and transparent manner. Can you please explain to the committee in detail how those adjustments are going to be put in effect for employee T4s, insurance premiums that may have been overpaid or underpaid, pension payments, especially as pay systems, like the people who are being paid, are not in a static situation and are constantly moving and evolving?
...Less
Backlogs
Computer systems
Departmental results reports
Income and wages
Phoenix
Public Service and public servants
Supplementary estimates (B) 2017-2018
Les Linklater - 12:48
Tom Lukiwski - 12:48
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-28 12:48
...More
You can provide it in writing as well to the committee. Am I right, Mr. Chair?
...Less
Tom Lukiwski - 12:48
Les Linklater - 12:48
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-28 12:48
...More
Will the recipient be able to understand that clearly?
...Less
Backlogs
Computer systems
Departmental results reports
Income and wages
Phoenix
Public Service and public servants
Supplementary estimates (B) 2017-2018
Les Linklater - 12:48
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-28 12:49
...More
Do I have any more time?
...Less
Tom Lukiwski - 12:49
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-28 12:49
...More
Well, prompt payment: can Ms. Lemay talk to me about that?
...Less
Backlogs
Computer systems
Departmental results reports
Income and wages
Phoenix
Public Service and public servants
Supplementary estimates (B) 2017-2018
Marie Lemay - 12:49
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-28 12:49
...More
We may have to do more than moral suasion, in other words. Thank you very much.
...Less
Tom Lukiwski - 12:49
Add a filter on Committee Evidence - OGGO-109
Committee Evidence - OGGO-109
2017-11-23
Tom Lukiwski - 11:36
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-23 11:36
...More
Thank you, Mr. Chair.
I would like to welcome my colleague Ms. Sansoucy to the committee.
I am on the Standing Committee on Public Accounts. We have just received the tabling of the Auditor General's reports. Here we have the chance to talk about the issues.
I want to make a small reference to the report we saw this week. The Auditor General has commented that we still tend not to think of the citizen, and my colleague made reference to this. Not only are people interested in what's going on here, but ultimately they are receiving the services. They are why we are here.
One of the tools I find very interesting in providing better programs and services to Canadians is the gender-based analysis plus.
I would like to start with questions for the Privy Council Office.
Could you please talk to us about the challenge function and how that works with producing better policies, programs, and services for citizens?
...Less
Cabinet ministers
Departmental results reports
Inquiries and public inquiries
Privy Council Office
Supplementary estimates (B) 2017-2018
Kami Ramcharan - 11:38
Lib. (QC)
Brenda Shanahan (Châteauguay—Lacolle)
2017-11-23 11:39
...More
Forgive me for interrupting, but do you feel that there's...because there's doing a thing, bringing it into the development process and there's making it a priority. Has there been a change there that we can anticipate will make it? The Auditor General was very adamant that we're not there yet in providing client-centred, citizen-centred service delivery.
Can you talk a little bit about that? Is there something that's changed in how you do that challenge function? Do you get people a little riled up there?
...Less
Cabinet ministers
Departmental results reports
Inquiries and public inquiries
Privy Council Office
Supplementary estimates (B) 2017-2018
Kami Ramcharan - 11:39
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