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Results: 121 - 135 of 200
View Diane Lebouthillier Profile
Lib. (QC)
As I said earlier, we want to improve client service and are focusing our efforts on specific areas. Our goal is always to become more effective and efficient.
View Diane Lebouthillier Profile
Lib. (QC)
Right now, in fact, we are working with the Minister of Indigenous and Northern Affairs. We have set up pilot projects to reach out to all indigenous communities. We are also working with Service Canada to get the poorest Canadians, those who were not receiving their benefits or who were not aware of what was available to them, the money they are owed.
I am particularly concerned about indigenous communities, people who live in the regions, Inuit, seniors, those with little education, and homeless people struggling with mental health issues. They are groups I was asked to pay particular attention to. They are all clients of the agency and need to receive the benefits they are entitled to. A number of departments have been mobilized in an effort to reach these groups.
Mr. Ouellette, you were there when we met with people who were working on pilot projects targeting indigenous communities. Through those efforts, mothers were able to get up to $20,000 in family allowance benefits. These are measures people didn't even know were accessible to them. Getting the right people the money they are owed is important.
View Diane Lebouthillier Profile
Lib. (QC)
In Canada, 51% of the population is functionally illiterate. These are people who have trouble understanding our forms, and that's why it is so important to simplify forms with the auto-fill service. The people who really need the tax benefits have to be able to complete the necessary forms and receive the money they are due.
At the agency, we keep track of everything and we are results-oriented. We want to make sure we have comparative data for each year, so we can measure the real impact of the pilot projects and their success rates in indigenous and other communities where people need access to their benefits.
View Diane Lebouthillier Profile
Lib. (QC)
I would just like to add that, as part of my mandate, at the beginning of the year, I started visiting all of the CRA's offices, precisely to reach out to employees, see what's happening, and find out what they think. I can tell you that staff are very proud of the work they're doing, and everyone is glad to do their part to achieve improvements.
In fact, when I visited the Winnipeg office, you had an opportunity to see just how much people cared about their work, wanted to do a good job, and make a contribution, whether they were involved in the small business support program or other programs.
View Diane Lebouthillier Profile
Lib. (QC)
I can talk campgrounds with you. It's an area of activity where everything is calculated on a service basis. The businesses that are entitled to deductions provide water and sewer services, Wi-Fi access, and so on. Measures are really based on the services provided. We assess situations on a case-by-case basis.
It only makes sense that an owner of a wilderness campground in the middle of nowhere who does not offer customers any services can't necessarily take advantage of the same deductions as a campground owner who provides services, engages in business development, and hires staff.
View Diane Lebouthillier Profile
Lib. (QC)
I encourage you to check the agency's website because we have received requests about that. We've posted all the information pertaining to campgrounds on the agency's website.
I've also spoken with chambers of commerce about the matter. On the Canada Revenue Agency's website, you can access detailed information about camping-related services.
View Diane Lebouthillier Profile
Lib. (QC)
In terms of the amounts being sought, we really want to focus on improving client services and response times to lessen that feeling of insecurity people have.
View Diane Lebouthillier Profile
Lib. (QC)
Thank you, Mr. Chair.
I am pleased to accept the committee’s invitation to discuss the Canada Revenue Agency’s actions to address aggressive tax avoidance and offshore tax evasion, and to provide the current status of the Isle of Man file.
I am joined today by Mr. Ted Gallivan, the assistant commissioner of the International, Large Business and Investigations Branch at the CRA.
Let me begin by asserting that the Government of Canada’s position on tax evasion and tax avoidance schemes is unequivocal: all participants must be identified and brought into full compliance with all their tax obligations.
The CRA systematically pursues cases of non-compliance. CRA auditors conduct over 120,000 audits every year that result in more than $11 billion in additional taxes assessed as well as penalties and interest. At least two-thirds of that amount involves international and large business aggressive tax planning, including high-net-worth individuals and multinationals.
The CRA also takes action against tax professionals who offer, assist, or create opportunities for clients to participate in offshore tax evasion and tax avoidance schemes. The CRA is very active in combatting this problem and is already achieving significant results, but we know that we need to do more. Wealthy taxpayers must pay the taxes that they owe. It’s a question of fairness.
As you know, for budget 2016, the Minister of Finance announced a historic investment of $444 million to improve the agency’s ability to detect, audit, and prosecute tax evaders in Canada and abroad.
The CRA will use some of those new funds to hire additional auditors and specialists to conduct investigations. For example, we will increase the number of auditors who focus on those who create tax schemes. We will also hire another 100 senior auditors to pursue investigations on high-risk multinationals. This federal investment will increase the number of examinations focused on high-risk taxpayers from 600 per year to 3,000 per year. That will allow the agency to better target promoters of illegal schemes, increase its audit activities, and improve the quality of investigative work focusing on criminal tax avoiders.
The CRA is also developing business intelligence infrastructure for gathering and analyzing information that will help detect tax evasion and avoidance activities. For example, on May 13, I announced that Canada and 30 of its international treaty partners signed the Multilateral Competent Authority Agreement.
Large multinational enterprises will be required to make their global operations more transparent by providing “country-by-country reports” that contain their income, taxes paid, and economic activities. This will help ensure they pay appropriate taxes in the countries where they do business and where their profits are generated.
It also takes effective international cooperation to address offshore tax evasion. To that end, Canada has one of the world’s largest treaty networks, having entered into 92 tax treaties and 22 tax information exchange agreements. Moreover, we recently ratified the multilateral Convention on Mutual Administrative Assistance in Tax Matters, which further expands this international tax information-sharing network.
Canada is also a member of the Organisation for Economic Co-operation and Development—the OECD—and its Joint International Tax Shelter Information Centre network. The CRA recently participated in a JITSIC network meeting to coordinate measures concerning information related to the Panama affair. The CRA is also accelerating its offshore compliance measures related to the activities of some Canadians.
We are talking about measures taken based on information gathered concerning electronic funds transfers of more than $10,000. We have also received over 17 million records of such transfers into and out of Canada. Using that information, the CRA will target up to four jurisdictions a year, without any warning.
The net is tightening. Those who hide income and assets offshore, or who evade or avoid the taxes they owe, will be identified and will face the consequences.
The first targeted jurisdiction is the Isle of Man. The CRA is in the process of contacting 350 individuals and 400 businesses that have conducted transactions there. Over 60 audits are underway, with more to come.
Mr. Chair, there has been some recent speculation in the media about the CRA’s handling of this investigation, particularly regarding its relationship with KPMG and its treatment of some of its clients.
I cannot speak about a particular taxpayer or case, beyond what is on the public record. I can say that the KPMG offshore tax avoidance scheme was discovered through the efforts of the CRA, and that legal action is underway to obtain the identities of participating KPMG clients who have not yet been exposed or come forward voluntarily.
I can also point out that very specific legislation governs what the CRA may or may not do. Its decisions within that legislation are guided by the facts available to them.
In terms of overall stakeholder relations, the CRA has a responsibility to listen to those affected by its policies and programs. That includes individual taxpayers, businesses, and those who represent them, including KPMG and similar organizations.
In meeting with these stakeholders, CRA employees help them to better understand the requirements of Canada’s tax system and improve compliance. They do not discuss specific taxpayer files.
The agency avoids circumstances that could lead to real or perceived conflict of interest or preferential treatment. At the same time, it works hard to ensure that its operations are open and transparent to the public it serves.
In a show of commitment to openness and transparency, and in following the rules that govern its actions, the CRA commissioned an independent review of its investigation of the KPMG-Isle of Man case. The review concluded that the CRA's compliance actions were in accordance with its established policies and procedures and that no inappropriate interaction took place between KPMG and agency officials involved in the case.
I remain confident that taxpayer fairness is paramount at the CRA, as it is for all Canadian taxpayers and the public in general. The substantial investment of close to half a million dollars, announced in the last budget, will help the CRA ensure that the Canadian tax system works to its full potential, and contributes to an economy that is fair and that benefits all of us.
Thank you for your attention.
View Diane Lebouthillier Profile
Lib. (QC)
I would like to thank my colleague for his question.
Mr. Chair, I would like to reassure all of the members here today that the CRA's main objective is to make sure that it recovers the amounts owed to the government. The government has made that a priority. It was also part of the Liberal Party's election platform. My mandate letter clearly states that we need to work toward a tax system that is open, transparent, and fair for all Canadians.
The massive investment of $444 million will improve our ability to detect, audit, and investigate, as well as impose penalties and prosecute. Since we took office, we have improved the transmission of information to taxpayers. A total of 75% of the documentation that taxpayers receive is more accessible and easier to understand.
View Diane Lebouthillier Profile
Lib. (QC)
You are absolutely right. This is an international problem. We are working with our international partners. Given the meeting and the agreement signed in Beijing, I would ask Mr. Gallivan, who was there, to provide more information in that regard.
View Diane Lebouthillier Profile
Lib. (QC)
With regard to audits and investigations, the historic investment announced by the Government of Canada will be used to establish programs to stop organizations that promote tax schemes. Our goal is to examine 12 times more tax schemes. We are going to focus on high-risk taxpayers. We are going to increase the number of examinations from 600 to 3,000 per year. We are going to hire another 100 senior auditors through an independent process.
As a result of the unprecedented announcement that we made, we expect to recover $2.6 billion over the next five years.
View Diane Lebouthillier Profile
Lib. (QC)
I would like to thank my colleague for his question.
I want to say that, under my direction, Kimberley Brooks conducted an independent review of the CRA last spring. This independent review, which was conducted by an external tax expert, concluded that the CRA acted in accordance with its established policies and procedures and that officials acted in accordance with the agency's code of integrity and professional conduct.
Mr. Gallivan can give you more information in that regard.
View Diane Lebouthillier Profile
Lib. (QC)
I would like to make it clear to everyone around this table that the word “amnesty” is not part of the Canada Revenue Agency's practices or vocabulary. No one was given amnesty in the case in question and no one will ever be given amnesty in the future. Every taxpayer and every situation is assessed on a case-by-case basis. As we said at the beginning, the CRA's main objective is to make sure that it recovers the amounts owed to the government.
View Diane Lebouthillier Profile
Lib. (QC)
The CRA was able to recover $11.5 billion last year. Two-thirds of that amount, or $7 billion, involved aggressive tax planning.
Maintaining the confidentiality of information is also an important rule at the agency. It is one of the CRA's fundamental principles.
Mr. Gallivan can answer your question in more detail.
Results: 121 - 135 of 200 | Page: 9 of 14

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