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View Diane Lebouthillier Profile
Lib. (QC)
As I mentioned, the recommendations in the Auditor General’s report didn’t surprise me. In fact, when I met with the Auditor General, we were already working on an action plan to modernize telephone services, provide staff training and meet the standards that Canadians expect from the agency.
As for the much more technical details, I’ll ask Mr. Vermaeten to answer you.
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