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Michael Ferguson
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Michael Ferguson
2017-11-23 9:49
I'll let the committee consider whether it should bring the clerk forward. What encourages me is certainly the committee's interest in trying to get the departments and the whole government machinery to understand the importance of this aspect.
This is just something that is coming to me right now, but perhaps some sort of a review of departmental performance reports could be done to look for any indicators in them that are dealing with services to citizens. In some of those you might see that at least on the surface some of them look good, but that some of the other ones weren't really telling very much about the service. You might want to do something like that.
I probably just created a whole bunch of work for your analysts.
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