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View Paul Lefebvre Profile
Lib. (ON)
View Paul Lefebvre Profile
2017-11-23 9:47
Merci, monsieur le président.
I'd like to continue on the concern raised by Mr. Christopherson with respect to the comments you started and finished your statement with, Mr. Ferguson. I'll cite them:
I find myself delivering this message audit after audit, and year after year because we still see that departments are focused on their own activities, and not on the citizen's perspective. The audits we have delivered this week are no exception, as you will see.
Mr. Christopherson asked you, with respect, what more we can do to try to improve or change the way the government provides the services. From what I'm seeing, most of the time our public service is focused on delivering a program on time and on budget—basically, to deliver it and get results—and the lens of the citizen is not something that is taken into account.
I'm wondering whether you think it's a good idea that we bring the Clerk of the Privy Council to this committee and have that discussion as to how we can change or add that lens, to ensure that it is provided by the Clerk of the Privy Council to all deputy ministers.
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