Interventions in Committee
 
 
 
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Shannon Glenn
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Shannon Glenn
2017-11-06 16:27
In the survey we just conducted on emerging trends, there are a number of concerns that companies raised with respect to e-commerce, but I don't have the numbers here in terms of all of the concerns. The top ones were shipping costs, hassles of returns, and worries about cybersecurity, as opposed to connectivity. That said, we certainly recognize that it's a challenge on the intuitive level, but we don't have that quantification.
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