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Andrea Nalyzyty
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Andrea Nalyzyty
2017-10-31 12:28
Yes, not only with respect to gender issues, but all kinds of diversity issues and bringing products and services to clients in the way that they want them to be delivered and in what they want those products to deliver.
There are several examples of that. We obviously have branches. We have over a thousand branches across the country, or banking centres, but not everybody wants to bank with us that way. We make our services available through various channels—digital channels, telephone banking channels, mobile banking channels—and what we try to do is listen to our clients and bring them what they need. We also have a newcomer offer that we have developed to meet the unique needs of newcomers, and we have various employees supporting those offers.
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