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Chantal Desloges
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Chantal Desloges
2017-02-01 16:44
Section 25 gives officers the very broad discretion and ability to waive any requirement of the act or regulation. So to the extent that certain service delivery factors are regulated—they're actually mentioned in the regulations—then I suppose section 25 could be used, but I think most procedures and most things related to service delivery are not in the regulations. These are dealt with by policies, so it wouldn't apply.
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