Interventions in Committee
 
 
 
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Richard Kurland
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Richard Kurland
2016-12-13 17:14
I monitor the call centre quality assurance reports year after year. I can say if lawyers had that quality assurance outcome, that monthly disbarment list would be significantly lengthier. The call centre is sensitive, culturally and linguistically, and they are now patient. That's not the issue.
The key issue is that the members of Parliament have been pushed into a corner, under-resourced, and placed as goalie to IRCC's problem. The only advice that I can offer, as I have offered in the past—20 years in the past—is to review a British television series called Yes, Minister and Yes, Prime Minister.
Voices: Oh, oh!
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