Interventions in Committee
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View Sonia Sidhu Profile
Lib. (ON)
View Sonia Sidhu Profile
2016-12-13 17:09
Thank you, Mr. Chair, and thank you to all the witnesses.
As you heard, all MPs have a heavy load of calls. What is your best recommendation for improving client services at Immigration, Refugees and Citizenship Canada, including the tracking system, when clients get direct information from IRCC as always “pending” or “in process”? Instead of that, if the IRCC website had a system whereby they can provide a more detailed message.... What do you think about that?
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