Interventions in Committee
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Richard Kurland
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Richard Kurland
2016-12-13 16:52
I'm going to blow any chance I ever had at a Senate seat with this answer.
At the time, it was Mr. Peter Harder who was deputy minister at the Department of Citizenship and Immigration, and he took an executive decision to close immigration centres to the public. Ever since that happened, access to decision-makers and to case information was staved off. We've never cut that Gordian knot since.
How do you resolve this? The artificial intelligence system, based on documents obtained under access to information, is designed to resolve 70% of temporary status cases. In other words, of the one million temporary resident visas in a year, 700,000 would be dealt with through AI. That may leave on the table more human resources to deal with front-line issues. It may provide that window of opportunity to relieve the burden on the offices of the members of Parliament.
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