Interventions in Committee
 
 
 
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View Salma Zahid Profile
Lib. (ON)
My next question is for both of you.
Very many of the requests that my office receives—and the same applies to all MPs' offices—are simple requests for information on the status of their cases. They would like to know what stage their case is at. These requests are simple but very time-consuming. Do you have suggestions on how the burden could be shifted back to the department, allowing the MPs' offices to focus on the more complicated cases where specific issues have arisen?
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