Well, first, they don't have to put, let's say—l'll get it from your mouth—“big bucks”.
You are dealing with immigration law, and to start, the first section of the law says that you must submit a complete application. The word “complete” is used in there and is exactly what it means. Anything that is missing will lead to a refusal or rejection, or, if the process allows it, probably a long processing time, because they need to ask you for more documentation.
In my opinion, they can make it as easy as possible, but because it's law.... What we're seeing now is that everybody thought that if express entry was in, then it's easy: you put it in, you get out, and it's all about numbers.
Well, that is not correct. It's all about law. This is why there is also a need for an authorized representative. Those authorized representatives who exist do not exist by chance. The market has a need for those individuals, and they are under the law. They are authorized by law to do it.
I really can't see how you can make a law simpler to individuals. With due respect, I will give you a very simple example: matrimonial law. If the couple is not really 100% accepting, the two parties would still have to go to a lawyer, and maybe not to court, but for arbitration. It is part of our law. This is how the country functions, and this is how Canada works. This is our system.