Interventions in Committee
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View Marwan Tabbara Profile
Lib. (ON)
You briefly touched on my question, Mr. Jade.
With regard to the levels of call centres you were mentioning, there are a lot of times we get a request for a status update in our offices for a certain client. It takes a lot of our time to find the specific status update, instead of cases where more information is needed and it may require more time.
What would you recommend for a simple status update? You were mentioning the levels of call centres. What would you recommend?
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