Interventions in Committee
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Robert Orr
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Robert Orr
2016-12-08 16:49
Madam Vice-Chair, every time a change is made to the website, there is a considerable amount of work done to ensure that there is consistency in all areas of the website. However, it is a huge website and occasionally things do get missed and it's unfortunate when that happens. When something is brought to our attention, we certainly fix it quickly, but on the other hand, I think in the vast number of cases, we do get it right and it is consistent right across all aspects of the website. Where there are issues, there are client feedback mechanisms. People can let us know, and we take very rapid action to ensure that we rectify that situation.
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