Interventions in Committee
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View Jenny Kwan Profile
View Jenny Kwan Profile
2016-12-08 16:48
If you're doing the quality control checks twice a year, I wonder whether that's really sufficient. If you want to improve quality, you want to make sure that work is undertaken.
The other issue about service, and I raised it in my last meeting with officials as well, is with the inconsistent information that shows up on the website.
I thank you, Mr. Orr, and your department, for fixing my constituent's case. I really appreciate the prompt response to that. I would imagine, however, that would not have been the only time someone might have experienced something like that.
What kind of work is being undertaken by the department to make sure that accurate and not conflicting information is showing up on the government's official websites?
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