Interventions in Committee
 
 
 
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View Michelle Rempel Profile
CPC (AB)
What would be.... I'm sorry. Go ahead. I was just going to say in terms of attitude, what are the critical success factors in performance evaluation that you use for a front-line call centre worker in Montreal? What are they tasked with managing? What would their supervisor be looking at in terms of an employment review framework or a performance review framework?
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