Interventions in Committee
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Paul Armstrong
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Paul Armstrong
2016-12-08 16:37
Madam Vice-Chair, I would add to Mr. Orr's comments that we certainly monitor the progress of applications. Now, certainly, a case may be furthered for security or for medical review or for the need for more information. Using the global case management system, we're able to view cases and the stages where cases are electronically rather than looking for a paper file. I think that as time passes we will be able to enhance our client service.
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