Interventions in Committee
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Robert Orr
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Robert Orr
2016-12-08 16:35
The department has made considerable efforts to try to get more information online, and to get that same information even for those who've applied on paper, so that if they go online and create an account, they can get information about their application.
What we have to do—and I think that's a fair comment—is give better information online and feed more. We've made significant strides. It's a lot better than it was, but nevertheless, there's a further distance we can go to ensure the information is more meaningful for our clients.
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