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Robert Orr
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Robert Orr
2016-12-08 16:27
I'm actually not aware of that level of service having been provided previously, but at the moment we are really trying to focus on a couple of things. One is the visa application centres abroad, which do offer some of that sort of work, and which have proven to be a very successful network, because we are able to provide applicants with support in their own language. That's been a very valuable resource, which has been put in place over the last few years.
At the moment, we are trying to focus on making our requirements clearer and simpler. I think we are making progress in that area, but it's very much a work in progress right now.
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