Interventions in Committee
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View Jenny Kwan Profile
View Jenny Kwan Profile
2016-12-08 16:26
Thank you very much.
Now with the rotation it comes to the NDP, which is me, for three minutes.
The department used to have an office that constituents or people could visit to get assistance on how to fill out forms, how to deal with their applications, and so on and so forth. That's now been done away with, and I think as a result of that, a lot of the work has been shifted to MPs. I think it's fair to say that across the board for MPs from all the different parties, the volume of casework has increased exponentially because of that.
I'm wondering whether or not there's been any consideration to reinstating a service provision in different parts of the regions where people can actually get that kind of support for their applications from the departmental officials.
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