Interventions in Committee
 
 
 
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View Bob Saroya Profile
CPC (ON)
Were the 15% of customers dissatisfied basically because it was taking too long? I see that 85% were satisfied. Mr. Orr's statement says “85% of them were satisfied with their immigration and citizenship experience. But they also told us that they would like to get more information about their case status.”
Their dissatisfaction was really with the length of time...?
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