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View Jenny Kwan Profile
NDP (BC)
Thank you very much.
My first question is about Service Canada's response time to constituents and to MPs' offices. My office continues to have extensive problems in connecting to and getting a response back in a timely fashion from Service Canada as it relates to constituency cases.
In a previous committee meeting, I asked for a contact number to be made available to us. I have yet to receive that. Honest to goodness, right now, as it stands, for our office to connect to someone at Service Canada to help out constituents and answer questions is like winning a lottery. It's just hit and miss. We'd be damn lucky if we could actually get through to someone. Could someone please provide us with that direct contact information so that we can indeed get on with helping our constituents?
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