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View Anita Anand Profile
Lib. (ON)
Let me begin, and I'll ask Bill if he wants to clarify what he said.
We have rebuilt the capacity to over 2,000 compensation advisers, and why that is important is that we have to stabilize the Phoenix pay system and eliminate the backlog. It's my top priority, and I wanted to say so in my opening statement. This is part of that process to ensure that we can meet the goal of eliminating the backlog in the Phoenix pay system.
Bill.
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