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View Cathay Wagantall Profile
The people who are dealing with these all the time would probably see patterns. If there's a constant issue with these people signing them, is there not some way you could highlight, draw attention to that, so this is happening less? That's just a suggestion.
I am glad to hear that the Liberals are now understanding estimates and surplus funds. They had trouble with that concept when they were in opposition, but it's good that we're all on that same page now.
I have a question about the amount of money you determine you need. It sounds as if you're working well within that parameter, with very little having to be returned after the programs. If we include the ones that are not processing quickly, we're looking at 40,000 who are waiting on funding. Do you have an idea of how much money is involved in that backlog?
I know veterans are waiting in many cases. Will that then be retro, paid back in their needs scenario or is it just that they qualify when they finally get that whole file together? It's not unusual for VAC when money is owed that there's an expectation it comes with interest. Is interest provided when the fault is within VAC, that they are not getting their programming processed quickly enough? Does that make sense?
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