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Denis Berthiaume
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Denis Berthiaume
2019-07-15 16:19
Yes.
Regarding operations, I first want to say that no one, when they turn on their computer in the morning, has access to all the data. That is not how things work. At Desjardins, jobs are categorized according to the data required to do the work. That's the first thing.
Moreover, our organization has implemented a number of internal security and control mechanisms, but we do not want to discuss those publicly, as even our employees are unaware of those mechanisms. So I cannot describe them in any great detail.
Concerning this particular situation, a police investigation is under way, and that makes the issue highly sensitive. Quite frankly, we don't want to hinder the ongoing police investigation in any way.
As I just said, we cannot provide details on our security mechanisms, as they are important for helping us prevent this from happening again. The situation involves a single employee, but I can tell you that our security mechanisms detect external or other elements of fraud. I want to reiterate that it is extremely difficult to completely protect against a malicious employee.
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