Interventions in Committee
 
 
 
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Andrew Baldwin-Brown
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Andrew Baldwin-Brown
2019-03-18 16:43
Usually not, but some do. I tend not to. Most of the patients that we deal with deal with Veterans Affairs remotely through My VAC Account. The younger generation, usually those under 40 are high users of My VAC Account.
Then again, it's individualized. Someone with severe PTSD and depression may not have the capability to click 82 times to get what they need. Most of them are call-ins or proactive outreaches from the case managers themselves.
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