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View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, I read the Auditor General's report, and I support all his recommendations.
In our very first budget, we invested $50 million in the CRA's call centres. We have already started hiring more agents to respond to more Canadians. We already have an action plan that focuses on modernizing our telephone platform, improving training, and updating our service standards.
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