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View Diane Lebouthillier Profile
Lib. (QC)
Mr. Speaker, I read the Auditor General's report and I agree with all his recommendations. In our first budget, we invested $50 million to help our call centres provide better service to Canadians.
We have already started hiring more agents to respond to more Canadians, and we have an action plan that focuses on modernizing our telephone platform, improving training, and updating our service standards.
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