Mr. Speaker, in fairness, I think it is very important that we reach out to veterans in a way that is accessible to them. Whenever there is change, it is difficult.
I note that one of the offices reopened in my province, and I had veterans coming in to talk to me. The frustration was that no one came to talk to them about reopening them. This is the government that consults on all things. The veterans said that the government put it back where it was. It is downtown, in the middle of a very busy area. There is no parking, and they cannot get upstairs. They really liked it when it was in a mall with Service Canada.
Up north, in Yellowknife, veterans asked why we do not have someone come to be part of Service Canada there so that there is an expert on the ground.
With regard to reopening offices across the south, I have not seen any results to see what they have cost the government or how effective they have been. I know that there are some veterans who still very much prefer meeting face to face, but even in those offices, I have heard that they usually respond by telephone.