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2020-04-11 [p.353]
Q-310 — Mr. MacGregor (Cowichan—Malahat—Langford) — With regard to the Phoenix pay system and the problems experienced by constituents in the riding of Cowichan—Malahat—Langford in the municipalities of Langford, North Cowichan, Cowichan Valley B, Cowichan Valley C, Duncan, Cowichan Valley A, Cowichan Valley E, Cowichan Valley D, and Lake Cowichan: (a) how many cases are currently open, and was a case officer assigned to each; (b) for how long was each case open; (c) how many cases were resolved within the current prescribed service standards, dating back to the introduction of the Phoenix pay system; and (d) how many cases were not resolved within the current prescribed service standards, dating back to the introduction of the Phoenix pay system? — Sessional Paper No. 8555-431-310.
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