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2020-04-11 [p.358]
Q-322 — Mr. Albas (Central Okanagan—Similkameen—Nicola) — With regard to the Employment Insurance (EI) adjudication process and the current status of EI applications: (a) what is the current backlog of adjudications waiting in the queue; (b) what is the current average time between the beginning of an adjudication process and its completion; (c) what percentage of the applications are removed from the automated process after 28 days and sent to manual adjudication; (d) what percentage of EI applications are handled automatically (i.e. without manual intervention); (e) what percentage of applications are handled by the automated system and is that close to the original estimate of 85%; and (f) what action is the government taking to address the delays and backlog in the adjudication system? — Sessional Paper No. 8555-431-322.
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