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2019-06-12 [p.5544]
Q-2435 — Mr. MacGregor (Cowichan—Malahat—Langford) — With regard to the Phoenix pay system, and specifically with respect to problems experienced by constituents in the riding of Cowichan—Malahat—Langford: (a) how many open cases currently exist in the riding, and has a case officer been assigned to each; (b) what is the length of time each case has been open; (c) how many cases have been resolved within the current prescribed service standards dating back to the introduction of the Phoenix pay system; and (d) how many cases have not been resolved within the current prescribed service standards dating back to the introduction of the Phoenix pay system? — Sessional Paper No. 8555-421-2435.
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