BOIE
Consult the user guide
For assistance, please contact us
Consult the user guide
For assistance, please contact us
Add search criteria
Results: 1 - 1 of 1
Rebekah Kletke
View Rebekah Kletke Profile
Rebekah Kletke
2020-06-01 15:09
The purpose of our presentation today is to give an update on the original “communicating with constituents during the COVID-19 situation” initiative, as well as to ask for an extension of the policy changes that were put into effect surrounding that initiative. As well, we'll be talking a little about some adjustments we've made internally to the services we'll be providing to MPs.
Very quickly on your question, Mr. Strahl, on the content for the current initiative that allows MPs to print externally, we are reviewing that content and ensuring there is some COVID-19, but we are not applying a strict percentage on the content to allow it to go ahead or not with external printers.
During the implementation of the communicating with constituents program, we've been able to serve the needs of 150 MPs. Actually, this week, it's up to 200 requests that we've received. Those requests are currently at various stages of production. Those 150 requests alone have generated over 1,300 emails with external suppliers and MPs, and a lot of administrative back and forth. On average, there have been 12 days between the submission of a request and the delivery of the product to external providers for delivery to Canada Post, around the same time frames we see with our own printing and mailing services time frames.
There have been several other challenges related to the program. To your point, Mr. Strahl, we see expanding content needs and other service needs coming in, such as envelopes and stationery. The availability of Canada Post has been a challenge, as well as availability of external suppliers in some regions of the country. The challenges are outlined in detail in the submission you received last week.
Even though we've been able to find solutions to some of the challenges with the program, we have still decided to reopen the printing and mailing services to meet the needs of MPs. We will be reopening with a limited format in order to continue to expedite the production time frames and distribution of materials.
Another key aspect of limiting the formats will allow us, as the House administration, to manage our staffing levels and respect physical distancing protocols on the floor of our production facility. We keep the health and safety of our employees front of mind in this decision. Other services, such as envelope processing and personalized stationery, will also be available to members. The program approved by the board on April 17 will continue to be available to members to communicate COVID-19-related messages with external service providers until the end date originally approved by the board.
The decision we're seeking from you today is to consider extending the policy changes related to the inclusion of logos and COVID-19-related messages from local community, government or not-for-profit organizations that would be of interest to constituents and to encourage donations for registered Canadian charities on matters related to COVID-19 in printing content for the remainder of the fiscal year, whether it's printed internally or externally.
We look forward to expanding the suite of printing services to meet the evolving communication needs of MPs, and I will be happy to take your questions.
Result: 1 - 1 of 1

Show both languages
Refine Your Search
Discussed Topic
No match found
0
Person Speaking
No match found
0
Export As: XML CSV RSS

For more data options, please see Open Data