:
I call this meeting to order.
[English]
Welcome to meeting number 17 of the Standing Committee on Transport, Infrastructure and Communities.
Pursuant to Standing Order 108(2) and the motions adopted by the committee on Thursday, September 18, 2025, and on Thursday, December 11, 2025, the committee is resuming its study of the changing landscape of truck drivers in Canada.
Today's meeting is taking place in a hybrid format, pursuant to the Standing Orders.
I'd like to make a few comments for the benefit of our witnesses and our members.
First, please wait until I recognize you by name before speaking. For those participating by video conference, click on the microphone icon to activate your microphone, and please mute yourself when you are not speaking. For those on Zoom, at the bottom of your screen you can select the appropriate channel for interpretation: floor, English or French. Those in the room can use the earpiece and select the desired channel.
As a reminder, all comments should be addressed through the chair.
For members in the room, if you wish to speak, please raise your hand. The clerk and I will manage the speaking order as best we can, and we appreciate your patience and understanding in this regard.
[Translation]
I would now like to welcome the witnesses.
Appearing as individuals are: Claudia Boucher; Nathalie Poulin, accounting technician; and Mélanie Séguin, entrepreneur.
[English]
Thank you for taking the time to appear before us today.
We will now proceed with our opening statements.
[Translation]
Ms. Boucher, you have five minutes for your opening remarks. The floor is yours.
My name is Claudia Boucher. I'm here as a survivor of an accident involving a heavy truck in September 2025. Given the fact that no one knows my story, I'll share it with you.
I am the mother of three children. I'm in the active part of my life, and I was supposed to go back to work full time the week after my accident. I was still on maternity leave at the time.
I was on a country road between Laurier-Station and Sainte‑Croix, which is in the Lotbinière RCM, in the suburbs of Lévis, near Quebec City. I was stopped behind a school bus.
That's a pretty busy road, but it was a nice day. It was 25°C. I was driving and listening to the radio. I stopped for the first time, and a young person got on the bus. I stopped a second time, and a young person crossed the street on the left side and got on the bus. I stopped for the third or fourth time. I didn't see anything coming. My car literally exploded. There was dual impact: I got hit from behind and then I hit the school bus. My car moved all the way across the street and stopped there. I was able to open my door, get out of the car and collapse on the grass. When I turned around, I saw that I had been rammed by a 53-foot Safex truck and that I had rammed the school bus, of course.
At the time, I was in a state of shock. There was glass everywhere. Everything that had just happened wasn't really clear to me. A gentleman came to help me, and the truck driver came to see me, with his phone in his hand. He asked me if I wanted water, and he handed me a bottle of water. The gentleman who came to assist me asked the truck driver why he hadn't seen us. The bus was stopped, its flashing lights were on and the stop signal arms were extended. A young person was crossing in front of the bus at the time. He jumped to avoid getting hit by the bus that moved forward after the collision. His sister was late, so she was still in the house. Otherwise, she would have been in front of the bus. We were on the brink of tragedy in all respects. I was alone in my car. I didn't have my daughter, who had just started day care the week before. My children had taken the bus in the morning to go to school, as well.
When I asked him in English why he didn't see us—he didn't understand the question asked in French by the person who helped me—he said he didn't speak French. Then he left. I told him that he couldn't possibly not have seen us, that he was definitely using his phone or texting. Then he went back to his truck.
Afterwards, emergency services arrived and we were taken care of. The ambulance took us to the hospital. There was an orange code at the hospital in Lévis, which means a massive influx of injured people. There were injuries on the bus, of course. What would have happened had I not been there?
Today, let's assume that it could have been serious. Do we have to wait for half a dozen or a dozen young people to die before action is taken? I don't think so. I came home at night to join my children, who were wondering what had happened and why I hadn't picked them up. It was a big stressor on the family, let's put it that way, and the repercussions are still being felt today.
At first, I was diagnosed with a cervical strain. Then I was diagnosed with a concussion with moderate to severe symptoms, vestibular disorders and labyrinthine contusions. I have back and neck pain. I have redone MRIs. I was diagnosed with herniated disks, and I have post-traumatic stress related to the event. In any case, that's a lot of issues.
I'm not here to complain about surviving; I'm here to explain to you that it could have been worse. About half of the young people on the bus wrote to me. I literally had parents thanking me for being there that day.
I learned that the truck driver had received tickets for not stopping when the bus signals were on, and for following me too closely. The truck wasn't following me; it basically came in at full speed, and the driver wasn't looking in front of him. There was no criminal investigation. A collision reconstructionist came to the scene of the accident. That person has the same powers as a coroner, I'm told, but there was no criminal prosecution. Why? There was a dash cam in the truck, but it was not seized. Why?
I now have to deal with the Société de l'assurance automobile du Québec, which doesn't know much about mild traumatic brain injuries, or mTBIs. I have been off work since the accident, and I am being monitored in a number of ways: physiotherapists, psychoeducators and other specialists are now part of my daily life.
The driver is probably driving another truck. Has Safex been investigated? No, not to my knowledge. Maybe it never will be. The company continues, according to its business model, to hire Driver Inc. truckers, and that's well known. In Quebec, people know that. I have accepted a number of requests for radio interviews on the topic. People no longer feel safe on the roads.
:
On December 18, 2024, a driver left the Port of Montreal with a container. He made it to highway 73. He ignored 14 road signs. One of them said he couldn't take that exit. The first signs indicated that it was the last exit before Vallée-Jonction. Depending on the weight of the truck and where it came from, it couldn't take that exit. A number of other signs indicated that the maximum tonnage allowed to take that exist was 15 tonnes. Just to give you an idea, the truck and the empty container weigh almost 15 tonnes. It's impossible not to exceed that limit with a load.
In addition, the driver was supposed to check the brakes, but he never did. A number of other signs indicated the grade of the hill, but I imagine he didn't take that into account, either. He didn't know what that meant. The last sign that could have saved my daughter's life indicated that there was a arrester bed on the right, when descending. He didn't even try to get there. He probably didn't even know what those signs meant.
I don't drive a truck and I don't have any training in that area. These signs are not written in French or English, but rather consist of drawings. When I see these signs, I understand them. How can anyone not understand them?
The driver went down the hill too fast. There's a traffic light at the bottom of the hill. He tried to turn, but was not able to. My daughter was coming, and the traffic light was green. That's all she saw. The truck tipped over, and my daughter's car flattened out like a pancake. The accident occurred at 12:30 p.m., and she was pulled out of the car and sent to the morgue at 4:30 p.m.
How did we find out? My daughter had her cellphone. Nowadays, everyone enters the contact information of a person to be contacted in an emergency. When there is an accident or a major impact to the cellphone, the contact gets a text message and emergency services are called. In addition, the cellphone is located and the information is sent to the person to contact in an emergency. When the first responders took Alexandra to the morgue, we could track her, as her cellphone sent us her coordinates.
The first thing we learned was that there had been an impact and that emergency services had been called. We weren't sure what was going on, but we didn't worry too much. We never thought there was an accident. It was her spouse, who was waiting for her at home, who went to the accident site to see what was going on. That's when he found out what had happened. I found out about it much later, by telephone. Police officers now no longer go to announce a death. The 811 people are the ones who are trained for that, apparently, but they didn't have time to travel that day. So it was a lovely 911 lady who told me over the phone that my daughter had died.
In the wake of that, we have a number of questions. Why? Who? How? What happened? How could it happen? Through all of this, we have uncovered heartbreaking truths that we had not thought about. I never thought I would have to fight to make people understand that our families are not safe. How can companies that don't comply with traffic safety laws still have trucks on the road? How can that be tolerated in 2026? It's an aberration. How can someone drive a heavy truck without being trained?
You'll tell me that there is now mandatory training. In 2020, the federal government called for a minimum amount of training. Quebec promised us that training in 2023, but it was introduced in 2025. How many people have licences today without training?
The person who hit and killed my daughter didn't get his licence the week before. That driver had been driving trucks for a few years already, and he still does. Since the investigation is not over, the police do not have the power to take away his driver's licence. When you go home today, look at the trucks next to your car. That same driver may be at the wheel. Imagine what we feel when we are on the road and look at the truck beside us. Maybe he's driving; we don't know. It's an aberration.
We have made requests to the Department of Transport for measures to be taken and for the signage to be changed. That hill is extremely dangerous. A commercial building located at the bottom of the hill has even been moved because a truck had crashed into it when coming down the hill. Again, we have no news on that. A year later, two cameras were installed. That is what's been done so far. We were called and promised things that were supposed to be done in May 2025, but nothing has been done so far.
I don't want to sound like I'm whining. Those who know me know very well that the message I've been hammering home from the beginning is that, in life, you have two choices: stay at home and complain, or try to get involved and move forward, as we're doing today. If I just wanted to complain, I wouldn't come here. There are no words to express the pain of losing a child. The proof is that there are no such words in the dictionary; they don't exist.
Since the accident, we have been trying to make sense of all this. That's why we're here today. The worst part is that, since the accident, no one has been wanting to hear what we have to say—no one. We have made phone calls to both MPs and MNAs. No one wants to touch it, as if it were radioactive. If someone today can explain to me why, I'd love to hear it. Is it because you'll lose votes? Why?
How can people be able to buy a licence in Ontario? Transportation is a federal responsibility. You are the ones who enact the laws and regulations. We had to fight to be here today. Can someone explain to me why? You should have called us and asked us what you could have done to help us. However, we're still forced to kick down doors; we're still forced to fight.
No one will ever call me “mom” again, as she was my only daughter. Today, perpetrators will go home, see their children and continue their lives. What are we doing? We're not living; we're surviving. That's what we've been doing since the accident: surviving. I would like to believe that it didn't happen for nothing and that the necessary measures can be taken today to protect our families and our children. It is your duty to do so. That's why you were elected.
Today, this is a reminder that the road can kill, that negligence has irreversible consequences. Justice, prevention and collective responsibility are not options; they are duties. We'd love to do it on our own, but we can't. You're the ones with the opportunity to do that.
That's all, Mr. Chair.
:
Good morning, everyone.
Let me introduce myself. My name is Mélanie Séguin.
I am here today, on January 26, 2026, to request changes to certain laws that, in my opinion, are somewhat archaic in some respects, given the evolution of our society. My requests are as follows: make changes regarding the renewal of work permits, the legislative framework and the temporary retention of passports in the event of fatal accidents. The reasons for my requests are as follows.
On July 19, 2022, my stepdaughter Nancy, my grandson Loïc and Nancy's companion Benoit set off from Saint‑Jean‑sur‑Richelieu for Sainte‑Martine, a trip of barely an hour. There was construction on Highway 30 eastbound. The entrance to Highway 10 was closed, and traffic had been diverted. A little detour was necessary. Around 10:30 p.m., on Highway 30 eastbound, a pileup occurred at kilometre 69.5. It involved eight vehicles, including a 53–foot truck, and killed on impact—at least, I hope—Loïc Chevalier, 11, and Nancy Lefrançois, 42, mother of four boys. In addition, a dozen people were injured, if memory serves. Three of them were seriously injured, including Mathis Chevalier and Benoit Lavoie. The name of the third person is still unknown to me at this time.
At around 3 a.m., news of their deaths broke. The news kept on coming: there were two seriously injured, Mathis and Benoit, who were being treated for various injuries.
On October 5, 2022, the Sûreté du Québec in Boucherville organized a meeting to inform us that the accident was criminal. According to the evidence, it involved the use of a cellphone while driving. The police also informed us that the respondent, Mr. Singh, had left the country less than 24 hours after the accident. There is no legislation authorizing the seizure of a passport at this time. On July 13, 2023, the following charges were laid against Baljeet Singh: two counts of dangerous driving causing death and three counts of dangerous driving causing bodily harm.
I still have questions. Why wasn't Mr. Singh's passport seized for the duration of the investigation? How, after killing two people and injuring several others, can a temporary foreign worker have the privilege of leaving our country? I continue my quest to ensure that our story is never repeated for any Canadian family. It took more than three years for this man to be brought back to Canada, with the help of the U.S. Marshals Service and the Boucherville Sûreté du Québec. Today, Mr. Singh is facing Canadian justice. How much more did it cost our society because this man fled? How is it possible that his work permit was renewed, even though criminal charges had already been laid against him in Ontario in January 2021? How is it that he himself was considered a victim while being the main accused in this case? He had committed 43 violations of the highway safety code between Ontario and Quebec that day, before killing those people.
On June 13, 2024, I tabled petition e‑4915 with the help and invaluable co-operation of , the member for Beauharnois—Salaberry—Soulanges—Huntingdon. Why have there been no changes to the legislation? No changes have been made as a result of my petition.
Even though a number of mistakes were made in our case, I have all the evidence to support what I am saying today. Behind each and every one of you, public servants and elected officials, there is a family. If it were your sister, your daughter or your mother, what would you do?
Two briefs can be made available to you, if necessary. Can I hope that my requests will be taken into consideration today?
Thank you for your time.
:
Good morning, Mr. Chair and dear colleagues.
Today's meeting is quite difficult. First, I would like to acknowledge your presence, Ms. Séguin, Ms. Boucher and Ms. Poulin. You're incredibly brave. I know it's difficult for you. I have children, too. I don't know how you feel, and I find you deeply courageous. I want to tell you that you have my support and that we are here to help you. Again, thank you for being here.
My first question is for you, Ms. Poulin.
You're from Beauce, and we met recently. What are your intentions in appearing before the committee? What is the main message you would like to send to the government?
When such an accident occurs, our main concern is whether that person is still driving and whether they can leave the country. Please understand me: I’m not just talking about foreign workers who have temporary permits or visas. A Roger who lives in Chicoutimi or a Jason who lives in Saint-Georges could, following an accident, decide to empty their bank account and leave for another country. The law is the same for everyone. Just because someone comes from somewhere else doesn’t make it any easier. They may already have another place to live, but that doesn’t change the fact that anyone can get on a plane and leave. That shouldn’t be possible, and it’s a federal matter.
Drivers licences are a provincial matter, but in the case of an accident causing death, the first thing that should be done is to suspend the licence for the duration of the investigation. These people cannot be allowed to drive. The driver involved in my daughter’s accident could have had another accident two days or three weeks later. We don’t know how long he was suspended, but we do know that he is still driving today.
Furthermore, if an Ontario driver is stopped by a road inspector in Quebec, or vice versa, there is no way to verify whether the company in question is complying with the rules or has committed any violations. It’s nonsense. There needs to be a national registry. The same goes for insurance. There are road inspectors on the road, but they can’t do anything in half of the cases. They can take action if it’s someone from their province, but otherwise, unless a truck has a major problem, nothing will happen. That’s not right.
It’s the same thing with mechanical inspections. We see lots of trucks with worn-out tires. Yet they have definitely been inspected by road inspectors and weighed on scales. If I were stopped on the road with tires in such a condition, the police would take my car away. They would tell me that I couldn’t drive away with my car and that they would have to tow it away. So how can these drivers be allowed to continue driving? They are driving death machines. These trucks are carrying incredible loads. The provinces are not capable of managing this. In Ontario, you can buy licences. I’m not making this up, we’ve all seen it in the news. It’s not right. It’s no better in Quebec either.
[Translation]
Good morning, ladies. Thank you very much for being here today.
[English]
Thank you for sharing your stories and experiences with the committee: these terrible and, in some cases, very recent experiences you've had. It must be very difficult. We appreciate your being here with us today.
I'd like to ask each of you if you could speak on the days and weeks after the accidents you each experienced. You would have had to interact with many different organizations. You would have interacted with local police—I believe you mentioned the Sûreté du Québec— and potentially with other levels of government or other investigators.
Could you tell the committee what could be changed to improve the experience you had in dealing with those different officials and organizations after the accidents occurred? From your perspective, what changes would have made that immediate period after the accidents better?
We can start with Madam Séguin.
:
What should have been done to improve the situation immediately after the accident was to seize the driver’s passport, because the defendant left the country within 24 hours of the accident. If the police had checked with the Ontario Provincial Police, they would have known that criminal charges for threats and harassment had already been laid against this man and that a breach of conditions was already on his record. The passport should have been seized immediately, but this was not done because it would have required waking up a chief justice and undertaking a lot of legal procedures. In addition, the police told us that there was no reason to believe that this man would leave the country.
Personally, I don’t work for the police, but it seems to me that if someone already has a breach of conditions on their record and has temporary foreign worker status—excuse my language—they already don’t give a damn about the country’s laws. I was told that this man had the right to take a holiday and that suspending his passport could cause him harm. Who suffered harm for three years, until this individual was repatriated to Canadian soil? It was us, the family, and no one else.
You have a duty to protect families and spare them from such trauma. It really takes nerves of steel to navigate the administrative maze to get here today. If we don’t stand up and cry wolf, no one will come to see us, as Ms. Poulin said. No one came knocking on our door to apologize and ask if there was anything they could do to help us, not even the company involved, called the Harman Group, or HGC. I saw that it had problems with the CNESST, the Commission des normes, de l'équité, de la santé et de la sécurité du travail. It was an HGC driver who killed two members of our family and seriously injured another.
Can you do anything to improve the situation immediately after an accident? Yes, you can seize the driver’s passport and driver’s licence for the duration of the investigation. That is what should be done immediately.
:
I agree with Ms. Séguin on the seizure of passports and driver’s licences.
In my case, what I regret is that there was no follow-up. I met with the investigator three weeks after my accident. I was still in shock and very emotional. He told me he had done everything he could to have the case heard in criminal court. The truck driver’s driving licence had a valid address in Ontario and a valid address in New Brunswick. He worked for Safex, which is based in Vaudreuil-Dorion. Isn’t that strange? No one questioned whether it was a real licence. We know that some were sold. There were articles in Le Journal de Montréal about a man who forged licences. There were literally some for sale in the Brampton area.
This individual behaved very irresponsibly. Wasn’t he criminally negligent? Shouldn’t he have been given a ticket for distracted driving? They didn’t even try to prove it by taking the dashcam. They said there weren’t enough witnesses. Someone would have had to say they saw the driver using his mobile phone while driving. I know I wasn’t being followed. I didn’t have a dashcam in my car, but there was one in the truck.
Subsequently, it was the media who contacted me to sound the alarm and get the and the federal government to take action. I thought the Minister of Transport would be here today. I would have liked to hear what he has to say about this. I would have liked the investigator assigned to my case, who was really committed to the cause, to be able to tell me, three weeks after my accident, that the driver’s licence had been suspended, that he would no longer be able to drive and that Safex would be investigated. That was not the case. So what was left for me to do? It was to fight the system, with the media on my side, and to share it on social media.
My children asked me why I was going to Parliament. It was Mr. Barsalou‑Duval who invited me, because Parliament did not want to hear us. We came anyway. We held a press conference, but I had already covered most of the issues, because my case had already received a lot of media attention. We had a narrow escape from death in every respect during the accident. It’s crazy how badly this accident could have ended. However, there have been others, notably in New Brunswick recently.
For its part, the United States has taken matters into its own hands. Tennessee has passed a law that will come into effect on July 1, 2026, and will impose heavy fines on drivers who break the rules, as well as fines of up to $1 million on companies that hire drivers on the cheap. This may be a draconian measure, but it may be what we need here.
We know that companies hire these drivers. There are even companies whose business model is based on this. It’s not just about lining their pockets. There is such a huge loophole that we know this practice is taking place. There are large companies, such as TransForce and Speedy, that give a percentage of their contracts to drivers who are underpaid and pocket the difference. We have been victims of people who use this scheme, and that is what we are denouncing. In my mind, the driver who was behind the wheel on the day of my accident was an illegal worker.
I would like to thank Ms. Séguin, Ms. Boucher and Ms. Poulin for being here today. It is very moving to hear their testimonies.
Of course, we had seen the reports in the media, but hearing you and seeing you in person is something that really touches us. I imagine that for you, it is even more emotional. I must tell you that I have been monitoring the issue of low-cost drivers for quite some time. What is happening is very serious. I just want to tell you that you have my full support to go as far as necessary to resolve this issue. I hope that the committee will produce a report that will get things moving. I am glad to have heard your voices today. I have a few questions for you.
My first question is more of a comment. I have done some research on the three companies that were involved in your respective accidents.
In the case of the Harman Group, which is linked to the accident described by Ms. Séguin, it is a member company of the Canadian Trucking Association, which is the lobby group promoting the Driver Inc. model. This company was also involved in another accident recently, a train derailment on January 12 in Saint-Alexandre-de-Kamouraska, where the drivers had parked on the railway tracks. We also know that there have been recent shootings at this company’s facilities.
In the case of Safex Transport, which was involved in the accident that affected Ms. Boucher, I consulted the Quebec business registry, which shows that it is a company with 26 to 49 employees. The company’s website states that it has 150 trucks and 200 trailers. The U.S. Department of Transportation’s website, SAFER—Safety and Fitness Electronic Records—which is the American system that tracks trucks and drivers, states that this company has 216 trucks and 225 drivers. How can we explain the discrepancy between the figure of 30 to 50 employees and the number of more than 200 drivers, other than by the Driver Inc. ploy?
In the case of Groupe Verville, we know that it was cited more than 20 times for various safety violations between July 2021 and February 2024.
It also happens that these three companies have been reported to the Commission des normes, de l'équité, de la santé et de la sécurité du travail, or CNESST.
In these circumstances, because there are people who question whether the Driver Inc. model has an impact on road accidents, I would like to know if you think it is a coincidence that these three companies have these things in common and that there have been the deaths and accidents that we have seen.
I would like to start with Ms. Séguin.
:
After the accident, we searched for answers, so we spent a lot of time browsing various websites, especially that of the Commission des transports du Québec. We found some very interesting information about Groupe Verville Intermodal.
Once, it appeared before the Commission des transports du Québec, which downgraded its safety rating to “conditional” when it should have been “unsatisfactory”, and the commission should have grounded the trucks.
The group appeared before the transport commission and lied about the names of the employees who worked for it.
We can see that the employees are not trained to carry out safety checks, so there is a serious problem from the outset.
The majority of offences relate to stolen vehicles. However, there are no police reports, and we are unable to provide information to the commission.
Their mechanic is a foreign worker who does not have a permit to work in Quebec.
The group appeared before the commission with all these lies, but its rating was left at “conditional”.
:
Creating a registry would certainly help. That said, when there is a fatal accident, why not go to the company involved, shut down all the trucks and carry out checks? Fifty people could work in this squad, and it would take three and a half days to do everything. First, they would check to see if everyone has a valid licence, because many people drive trucks even though they are banned from driving. Next, they would check to see if drivers have completed training.
At the same time, why not have drivers take a short road test, for example, to see if they are able to reverse the truck? My husband is a farmer, and we have friends who receive deliveries. Out of five drivers, only one is able to reverse the truck. The others all stop in the street, park, and the first driver gets out to reverse all the trucks, because the other drivers are unable to do so. That’s the reality.
When the squad arrives to check whether the employees are able to do their safety rounds and whether the trucks are in good condition, it could also do mechanical inspections and a short driving test. If the drivers are unable to reverse a truck, they are not able to drive it, in my opinion. That’s the bottom line.
:
I wrote the answer down somewhere, because I found it quite good and significant.
I'll talk about responsibility. I would like the chance to finish my thoughts, Mr. Chair.
It's a collective failure, and this includes me. The same goes for the accidents that affected Ms. Séguin and Ms. Boucher. Society failed to protect them. When I say “society”, I mean everyone. People who use Driver Inc. drivers know that a 40% price difference must come from somewhere. When we buy something on Amazon and the price difference is significant, we know that the item won't last as long. Can we keep in mind that, when we purchase transportation and the price is significantly different from the price of another supplier, truck maintenance and training may fall short, since this is the only area, in addition to insurance, where companies can cut costs?
People see absurd situations on the road. For example, they see drivers watching movies on Netflix. They film it and put it on Facebook. Thank you, but can they also call the police? Maybe a phone call will stop the offending driver from causing an accident and killing someone 40 kilometres down the road.
We also need to consider the matter of who handles the tests to issue driver's licences. We've had many calls from people working at the Société de l'assurance automobile du Québec, or SAAQ, who say that it makes no sense to issue all these licences. Why don't they speak up? They're calling me to say that they're giving licences to incompetent people and that they have no choice but to do so. I understand that these people need their paycheques, but why hasn't anyone raised their hand before?
The Commission des transports du Québec should be stricter. Highway controllers are sometimes a bit too lenient, or they lack the necessary tools to arrest offenders. Why aren't drivers who carry a logbook that doesn't match their driver's licence placed under arrest? The federal government has asked for this in its recommendations. Do we realize that these drivers may have been on the road for 90 consecutive hours, but that the controllers can't verify this? These drivers aren't arrested. The controllers don't have the right to arrest them. This gets people killed.
As of today, if the government fails to take action, I consider that all its members will have blood on their hands when the next tragedy occurs. Everyone will be responsible for this accident. We now know what's going on and we're shedding light on these matters. If you do nothing and change nothing, you'll be responsible for the next deaths.
:
I'll talk about Quebec, because that's where I'm from.
First, I gather that the people from the SAAQ told me that, when people show up at the SAAQ with a driver's licence from their country, the employees aren't able to check whether it's actually a driver's licence. From what the employees told us, they often don't understand. It says “driver's licence”, or it's written in another language that nobody understands. Apparently, the employees don't ask too many questions.
Then, even if these people don't understand English or French, the SAAQ employees help them pass their theory test by practically giving them the answers.
Lastly, the SAAQ employees told me that, when they go out on the road for the practical test, they give a great deal of leeway. These people come from other countries, so the employees absolutely want them to have their licences and to contribute to Quebec society.
I would like to thank the witnesses for joining us. You're very brave to share your stories with us. We really need to hear directly from you, so thank you for joining us today.
[English]
You'd like us to play a stronger leadership role. Transport Canada sets the guidelines, and we set the rules around training, etc. What more would you like us to do? How do we step up?
How do we encourage the provinces to work on that enforcement piece? It's not our place; it's Quebec and Ontario that do the enforcement pieces and the licences, but what does it look like for us to be able to ask the provinces to work better with us?
:
I don't know about the best solution. However, the government introduced mandatory training that the provinces had to enforce. Why doesn't it take this approach for the rest of the work? Right from the start, drivers must have a minimum amount of training. The government need only do the same for the rest. It should think about everything, including fines.
How much is the fine for drivers who fail to test their brakes and who run the risk of rolling downhill and killing someone? It's $500. That's the cost of not testing their brakes. It's extremely dangerous. Even if drivers do the test, the brakes can freeze up. If they don't know how to drive, the drivers use the brakes going downhill and they don't release them, so the brakes freeze up and stop working.
The federal government must completely overhaul all aspects of transportation, including safety, training, fines and licences. Many associations are pointing out the issues involved. Many people want to work and to get involved in this project. The government should accept them all. They'll come and help. I'll come. That's what I've been saying all along. Tomorrow morning, I want to tell myself, first, that this accident didn't happen in vain and, second, that something will come out of all this and that the roads will be safer. We just want to help the government, but nobody wants to hear from us. That's the reality.
:
Mr. Chair, I think it would be better to have one Canada-wide law rather than different laws for each jurisdiction, with Quebec doing whatever it wants with its own laws.
Let me give you an example. In Quebec, a boy was caught driving at 188 kilometres per hour. He was fined $1,800, according to a report on TVA Nouvelles. When I was driving through Ontario, I read on a billboard that the fine for that speeding offence was $10,000.
Why shouldn't road safety be federally regulated so that all provinces follow the same laws and everything is clear, straightforward and specific? Whether in Quebec, Manitoba or elsewhere in Canada, everyone would follow the same laws. The use of cellphones while driving would be banned for all possible vehicles, because—according to what I've read—it's the main source of distracted driving that leads to fatalities on the roads.
If we had a nationwide highway safety act, there would be no confusion. There would be no reason to say that the law is different if you're in Ontario.
I'm sorry, but the person who caused the death of two of my family members committed 43 offences. His logbook was not filled out and his required sleep hours were not obeyed when he left Brampton, Ontario.
I'm told that, in Quebec, everyone is responsible for this accident. The deaths would have had to take place in Ontario for us to have any recourse. Does that make sense to you? That is what Marc Bellemare, the former Quebec justice minister, told me himself.
There should be a Canada-wide law that treats everyone the same way.
Ms. Boucher spoke about this earlier, but I'll expand on the subject.
In October, I believe, we submitted 10 requests regarding the trucking industry to the federal government, which was supposed to follow up. Unfortunately, the government only acted on one of them.
Given the time that has passed since then, and given the testimony we heard at committee, we could add further requests.
Have you had a chance to look at those requests? Are there some that you would like to emphasize?
Ms. Poulin, would you like to start?
:
I certainly think all the points you raised in your 10 requests are relevant.
As for harmonizing the rules from coast to coast to allow follow-up when people change provinces, I mentioned at the press conference that that would make sense.
The issue of mechanical checks came up when we talked about the cases of Allyson Dumont and Alexandre Tremblay. When a defect, minor or major, is detected at a roadside checkpoint, whether during weighing or inspection, it should be followed up from one province to the next. The jurisdictions are too divided. There should be a more consistent approach.
On the list of 10 requests, I also thought an item on investigating companies at fault was relevant. I would have liked to bring points 1, 2, 5 and 6 to the attention of the .
I want to say thank you so much. It's often said that leadership is the act of serving others and not yourself. You're doing that today by telling us your profound story of loss, and I appreciate it. I know that every MP and all the staff here appreciate it.
The three of you today talked about your experiences, and some of that goes to federal and provincial shared responsibility. I'm wondering if you would like to see the committee include in our report elements of the things you talked about that are provincial that need to be tightened up and to share that with the transport departments that are provincial across Canada. Is that what I'm hearing? It's not just the federal government, although we're key here, but also sharing this report, this recommendation, with the provincial governments in Canada.
Do I get a thumbs-up for that or a thumbs-down?
:
Okay. Thank you so much.
Also, with limited time, I hear of such things as enforcement, investigations and training, or the lack thereof. Let's be frank; from some of the stories we've heard today and from previous testimony, the level of training, or the lack thereof, is jaw-dropping.
Do you see a role for the federal government to be more involved in those elements that are provincial or to have some type of deeper shared responsibility? Do you see that as something we should look at in terms of a recommendation?
:
I call this meeting back to order.
Colleagues, I'd like to welcome the witnesses for the second half of today's panel.
From the Caledon Community Road Safety Advocacy Group, we have Amanda Corbett, director; Carmela Palkowski, director; and Franca Pisani, director.
Welcome to all three of you.
From Justice for Truck Drivers, we have Navneet Aujla, service director, Labour Community Services of Peel, who is joining us by video conference.
Welcome to you.
From Joy Smith Foundation, we have Janet Campbell, president and chief executive officer.
Welcome to you as well.
We'll now go to the Caledon Community Road Safety Advocacy Group for opening remarks.
The floor is yours for five minutes, please.
:
Living in Caledon, which borders Brampton and Vaughan, is living at ground zero for truck industry chaos. We are experiencing a public safety crisis. This is not an exaggeration. A typical daily commute involves cars surrounded by trucks in every lane, and car drivers taking risks to get around the extreme congestion. It involves trucks with improperly trained drivers pulling U-turns on highways, driving at speed on the road shoulder in the opposite direction of traffic, pulling into oncoming traffic from narrow roads and driveways, and bullying car drivers. Recently there's been a drastic increase in extortion crimes, with bullets flying into homes and businesses. It's not “if” but “when” something horrible will happen.
We are surrounded by illegal truck yards where trucks, trailers and intermodal containers are stored on improperly zoned land. Residents are impacted with endless noise, traffic congestion, environmental concerns and potential for organized crime, just to mention a few. This isn't happening in just Caledon or Ontario. It's happening across Canada.
To effectively address these public safety concerns, simply lifting the T4A moratorium is not enough. All levels of government need to be accountable for working consistently and collaboratively to make meaningful changes within their purview. Canada needs a national commercial driver safety registry accessible to enforcement officers to ensure meaningful accountability instead of relying on fragmented provincial systems, as some drivers routinely move between provinces or carriers.
In regard to the criminal justice system, Adrianna's death exposed a serious gap in how Canada treats fatal negligence involving commercial drivers, currently handled under provincial offences, often with minimal sentences. There needs to be federal recognition that, for example, a fully loaded transport truck running a red light is not comparable to inattentive driving or a momentary judgment error. When a commercial driver causes a death, it should trigger mandatory Criminal Code consideration and not default to provincial offences. Sentencing guidance must account for the elevated professional duty of commercial drivers and the associated risk of severity in harm.
We fully support good truck drivers and companies—even owner-operators or independent drivers—who follow the law and take their responsibilities seriously. They are all an essential part of our economy. Without them, our lives would look very different.
I'll pass it to Carmela.
:
Hi, everyone. My name is Navi Aujla, and I am the service director at Labour Community Services of Peel, or LCSP, a non-profit organization that provides free employment law services.
LCSP works closely with Justice for Truck Drivers, a grassroots advocacy group made up of frontline drivers, a large majority of whom have personally experienced wage theft and labour violations. Justice for Truck Drivers holds monthly meetings with its members, and we collect data on working conditions through meetings with drivers, surveys and casework.
Today, I welcome the opportunity to speak with you about the changing landscape for truck drivers in Canada. That landscape is dire. I want to be clear from the outset that our drivers oppose Driver Inc., but as one driver told us, “Driver Inc. is just one branch on a rotten tree. The real rot is weak enforcement and outdated laws that allow wage theft without consequence and put drivers and the public's lives at risk.”
The data supports this. In 2000, 70% of confirmed Canada Labour Code violations occurred in road transport. Even though trucking accounts for only 17% of federally regulated workers, that number rose to 85% by 2022. In just the past two years, LCSP has received calls from over 300 federally regulated truck drivers reporting labour violations. Despite filing complaints with the federal labour program, we find that drivers are still unable to access their rights while employers continue to break the law with little consequence.
At present, 83 drivers whom we represent have Canada Labour Code decisions confirming they are collectively owed $696,000 in unpaid wages, yet they have been unable to enforce those rulings or recover their stolen earnings. The employers have faced no consequences.
Driver Inc. did not create the exploitation of drivers. The deregulation of the trucking industry in the nineties produced a highly competitive sector dominated by shippers and brokers that rely on low-cost tendering. Transport companies respond to shrinking margins by cutting labour costs and shifting business risks onto drivers and owner-operators.
Misclassification has long been embedded in the industry by large and small companies, new and established alike. Driver Inc. is just one manifestation of this broader problem. As Driver Inc. companies face increased scrutiny, many simply adopt alternative misclassification models, such as using temp agencies with little capital that can open and close quickly to shift a liability for misclassification; hiring drivers as so-called “lease operators,” forcing them to lease company trucks while still exerting full employer control; and contracting owner-operators who are classified as independent contractors even though the company dictates schedules, routes and conditions of work.
This is why addressing misclassification solely through tax mechanisms is not enough. When enforcement focuses on tax compliance instead of labour standards, it ignores the power imbalance in trucking. Employers continue to exploit loopholes while drivers face large tax bills and penalties, yet that same process does not recover their unpaid wages or benefits that should have been paid by the employer in the first place. Employers break the law, but workers absorb the financial harm. The result for drivers is punishment without protection.
It's not just because of misclassification, but wage theft is also built into everyday pay practices in trucking. Unpaid labour is routine in this industry. Many drivers are paid by the mile, but mileage is calculated using shortest-route apps that do not reflect actual miles driven due to traffic, construction or detours. The majority of non-driving work also goes unpaid. Drivers routinely report not being paid for required duties such as loading and unloading, inspections, maintenance and border wait times.
Illegal deductions are also widespread. Employers often avoid using company insurance for vehicle or cargo damage and instead withhold drivers' wages, sometimes holding back entire paycheques. Not only are drivers facing declining wages, but these are all forms of wage theft that we get calls about every day.
There are deep systemic failures in the road transport sector that must be addressed. As Stephen Laskowski, CEO of the Canadian Trucking Alliance, told this committee on October 7, “Do not trust us...we do not have the proper oversight, enforcement and penalties.”
We agree. What is needed is a broad, system-wide review of the trucking industry. Drivers are demanding an end to all misclassification practices, not just Driver Inc.; enforcement through labour standards, not tax mechanisms that punish drivers instead of powerful companies; decent wages; payment for all hours worked and all miles driven; an end to illegal deductions and wage theft; and real enforcement with meaningful penalties that deter violations and hold employers accountable. Anything less will allow exploitation to continue, and drivers will keep paying the price.
Thank you.
:
Mr. Chair and honourable members of the committee, thank you for the opportunity to appear today.
Our organization was founded by Joy Smith, a former member of Parliament herself. During her time in Parliament, she successfully introduced two private members' bills that amended the Criminal Code of Canada to strengthen Canada's response to human trafficking. That legislative work helped lay the foundation for how human trafficking is defined and prosecuted in our country today.
For more than 30 years, Joy Smith and our foundation have supported survivors, trained frontline professionals and worked with governments at the federal, provincial and municipal levels. We work closely with law enforcement, service providers and international partners to help ensure that Canada's response reflects both lived experience and established legal standards. To date we have supported more than 7,000 survivors of sex trafficking and forced labour.
Consistent throughout our work, human trafficking is often misunderstood while it hides in plain sight. Under the UN Palermo protocol, which Canada has ratified, human trafficking consists of three elements—an act; a means, such as coercion or abuse of vulnerability; and a purpose of exploitation. The International Labour Organization further operationalizes this through 11 indicators of forced labour, which are widely used by governments and courts around the world to assess risk. When we apply that framework, we see that labour trafficking often emerges not from a single illegal act but from systems that concentrate power on one side of the employment relationship and that remove meaningful choice from a worker. Our foundation is seeing a steady increase in forced labour cases and indicators coming to our office, particularly in sectors where immigration dependency and misclassification intersect.
This is where the trucking industry enters this discussion for us today. In 2024 we launched an awareness campaign, called Trafficking Report, in response to the patterns we were seeing in the trucking industry in particular. As this committee has heard, Driver Inc. undermines labour standards, distorts competition and erodes road safety. Those impacts are very real. This is impacting real lives, as we heard today in the heartbreaking stories from the courageous witnesses earlier. What our work at the foundation adds to this conversation is an explanation of how, in certain conditions, those same structures can meet internationally recognized thresholds for forced labour. That risk increases significantly when misclassification is combined with immigration dependency. When a worker's income, housing, legal status and pathway to permanent residency are all tied to a single employer, the balance of power shifts. When that worker is also indebted through recruitment or training fees, is isolated from community supports, and is unable to change employers without serious consequences, reporting abuse becomes unsafe. In international terms, this is what abuse of vulnerability looks like.
Based on our work, the patterns we see in the trucking sector include debt bondage through recruitment costs, deception about wages and working conditions, withholding of documents, threats related to immigration status, physical violence, systemic wage theft, unpaid overtime, excessive hours, isolation and unsafe conditions. When multiple indicators of coercion are present, this creates an environment where forced labour thrives regardless of whether the industry itself is legal or regulated. This helps explain why enforcement alone has struggled. Workers often cannot report safely, remedies are slow or unenforced, and companies can dissolve and re-emerge while workers are left without wages or status.
I want to be clear that this is not about casting suspicion on the entire trucking industry. It's about aligning Canada's trucking, labour and immigration systems with the international standards and Criminal Code provisions that Canada already has committed to uphold. Canada does have some strong laws. Of course more work can be done, but what matters now is ensuring that our systems do not unintentionally enable the human trafficking that those laws were designed to prevent.
Thank you, Mr. Chair. I welcome your questions.
:
Thank you very much, Mr. Chair.
Thank you to the witnesses for coming today to talk about this issue.
I really want to thank the CCRSA. You're from my riding, and you do such great work and advocacy in trying to bring this issue.... It's impressive that you've been able to bring it to the local and provincial levels, and, now, here to the national level. Your passionate hard work is going to be very beneficial as we try to figure out the solution to all of these things.
Having listened to what I've heard today, and having had conversations with you, it seems to me that this is not just a one-level-of-government challenge. There are multiple things that have to happen at multiple levels of government. It would be great if the federal government took leadership on that, but could you describe what you think would be the way forward at all levels of government? Do you have an idea of what that would look like?
:
This has to be an ongoing conversation, with all levels of government participating—residents as well.
In our particular case, we live in Ontario and we've tried to have many conversations with the Ontario government. Unfortunately, not a lot of listening is happening, or, if they are listening, they're not taking a lot of action.
There really needs to be an understanding that this is across Canada. This is a problem for all provinces. I do think, quite frankly, that there's a lot happening in Ontario that's also causing problems in other provinces. There really needs to be an ongoing conversation and willingness for each level of government to do what's within their purview to actually make real change so that residents living in their communities can see an improvement.
:
Undoing the T4As is just not enough. They're easy to manipulate, and, if somebody has a few family members, split up among everybody.
The thing is, if you do a T5018, which is something similar, which is happening in the construction industry and had cleaned up the underground economy.... Basically, if you have the shipper itself give a T5018 to the brokers or the carriers, and then they, the broker/carrier, issue the T4A to the driver, you have something to audit with. If the carrier/broker sends a T5018 that says, "You've made so much money, but this is all you've dished out in T4As”, there's a problem. It's just a cross-audit, and that really helped the construction industry.
Thank you to all the witnesses for joining us this morning as we continue this important discussion.
My question is for Ms. Aujla.
As you noted during your remarks, safety standards are set at the federal level, but we know that, as with most rules, the standards that are set are really only as good as the enforcement on the ground. In this case, the enforcement is largely undertaken by provincial and municipal partners. I'm wondering if you could speak to what you've heard from drivers operating in Peel Region—or from others with whom you've interacted—in terms of how often they are seeing or interacting with law enforcement or provincial officials or inspectors who are conducting roadside inspections or, rather, audits that might help mitigate some of these unsafe conditions.
Thank you to the witnesses for being here. I think their testimony is truly important for our committee's study.
I'd like to take this opportunity to express my frustration that we weren't able to hear your testimony earlier. In my opinion, we should have heard your comments last year. I find it unacceptable that the committee wasted so much time before resuming work on this important study.
My first question is for Ms. Aujla, the service director at Labour Community Services of Peel.
In your opening statement, you mentioned that you oppose the Driver Inc. model, but also that there are other problems in the trucking industry. We heard from witnesses who claimed or would have us believe that each problem experienced by the industry is an individual problem—that is, isolated from the others—and that there is no connection between these various problems.
Here's what I'd like to know: With regard to the companies or drivers who come to us to complain that they are unable to get paid by their employer, is there a link between these companies and the Driver Inc. model?
:
The mayor of Caledon came back from a ROMA meeting last week and confirmed that there are going to be some legislation changes, but we don't know what those legislation changes are going to be. That's what we're waiting on.
We have tried to meet with the province, with our own MPP, Sylvia Jones, who is the deputy premier of Ontario. It's been very challenging to get through to her with our asks. We've had one meeting by force, because somebody else had the meeting and we just joined. We asked her for exactly what we needed and what the mayor of Caledon, Mayor Groves, needed, to deal with these illegal operations. We're still waiting to hear back from her.
We've been waiting to hear back for about four months now. Queen's Park will be back March 23, so we need to wait almost two months to see what they have. Our guess is it's not going to be strong enough to deal with whatever has been asked, so we will still be advocating past when Queen's Park opens.
:
Thanks very much, Mr. Chair.
Thank you to the witnesses for joining us today. It's extraordinary to hear about your efforts to come together and advocate for the community in terms of safety where you're living. For those who are online, thanks for your time today.
I want to ask about other tools in other jurisdictions. One of the things that came to mind is a whistle-blower line or other ways to get information around what's happening in the industry. Would measures like that help people who are being exploited, as these drivers are, come forward in a way that protects their safety?
Ms. Campbell, do you want to start? Then I can go to Ms. Aujla.
I will begin with a question for the Caledon Community Road Safety Advocacy Group.
I did some research—I believe you helped us out a bit with that—and I found that a company by the name of Sun Transportation Systems is operating an illegal truck fleet in Caledon. It is the subject of a complaint and legal proceedings with the Town of Caledon. As it turns out, it is also a member of the Canadian Truckers Association, which lobbies on behalf of the Driver Inc. model. We often see photos of association members with members and elected officials of all political stripes from various levels of government, whether municipal, provincial or federal. Many of them are reportedly contributors and even donors to the Liberal Party.
When you see organizations like this infiltrating the political sphere, are you concerned that it will undermine law enforcement down the road?
:
The congestion in our area is that we're basically ground zero for Driver Inc. Kyle Seeback has taken a tour of the area. He knows the area very well.
What boggles our minds is that the minister of transportation lives just kilometres away. He knows what's going on. We haven't been able to get through to him.
A lot of the trucks are registered. Most of the trucks are registered in Ontario. They have Ontario licence plates. Some of the businesses are registered in Saskatchewan and Manitoba. That's the problem. They have those licence plates.
What they're doing in these truck yards is beyond.... We've contacted the minister of the environment, because we know these trucks are pouring motor oil and diesel fuel into the waterways. Unless we have proof, the ministry won't come out.
A few months ago, there was a transport truck dumping quite a bit of motor oil into stormwater ponds. Our municipality had to clean that up. That was only because the driver was caught in the middle of the night; somebody caught him on camera.
What's going on is very dangerous. It's almost impossible to find out who these people are, where they're registered and the names of the shell companies that are there.
:
Thanks, Mr. Chair. I appreciate it very much.
Thanks to everyone attending today, both online and in person in Ottawa.
I don't want to repeat a lot of the great questions asked today, with all the great, important and constructive answers. I want to try to dive a little deeper into a couple of things. A consistent theme has been accountability and collaboration.
I'm wondering if we can start with the Caledon group there and work our way to Ms. Campbell and Ms. Aujla to get two recommendations on whether it should be federal or provincial. Let's be clear; this is a shared responsibility.
In the time I have left, I want to dive into key recommendations. Give your top two that we need to look at right away. It sounds like, potentially, a national registry is one, as well as greater federal oversight on things that may traditionally be provincial. I don't want to put words in your mouth, so I'm looking to see if I can get a couple of recommendations, first from those in attendance right now in Ottawa, and then we can move to Ms. Campbell and Ms. Aujla.
:
To all of our witnesses joining us online and in person here today, I want to thank you sincerely for your testimony. It will help us enormously as we put together this report that we will present to Transport Canada, the and, of course, our provincial and territorial counterparts.
Colleagues, there has been some discussion behind the scenes. There are two housekeeping items that I need to bring up. The first is prolonging this study, as we thought it was important to do. It comes with a supplementary budget.
Do I have unanimous consent to approve the supplementary budget to add the additional meetings?
Some hon. members: Agreed.
The Chair: Second, on December 11, the committee agreed to study Quebec's and Canada's ports. Based on the text of the motion, it looks like we'll be doing that towards the end of February.
The clerk has asked me to set a deadline for names of witnesses to be put forward.
Does next Wednesday, February 4, sound good to members?