PACP Committee Meeting
Notices of Meeting include information about the subject matter to be examined by the committee and date, time and place of the meeting, as well as a list of any witnesses scheduled to appear. The Evidence is the edited and revised transcript of what is said before a committee. The Minutes of Proceedings are the official record of the business conducted by the committee at a sitting.
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Minutes of Proceedings
Bloc Québécois
Karen Hogan made a statement and, with the other witnesses, answered questions.
Gérard Deltell moved, — That, in light of serious concerns raised in the Auditor General’s report on the Canada Revenue Agency’s Contact Centres indicating significant failures to provide timely and accurate information to Canadians regarding taxes and benefits, the committee immediately undertake a study on this audit;
The study examines the extent to which these failures have affected taxpayers and benefit recipients, particularly low-income Canadians, seniors, and families relying on timely benefit payments;
The committee hold its first meeting on this study on Thursday, October 23, 2025; and
Officials from the Canada Revenue Agency, including the Commissioner of Revenue, the assistant commissioners responsible for services, and relevant senior officials from the call centre and benefits branches, be called as witnesses for that meeting, alongside the Auditor General of Canada.Debate arose thereon.
After debate, the question was put on the motion and it was agreed to on the following recorded division:
YEAS: Gérard Deltell, Anthony Housefather, Ned Kuruc, Stephanie Kusie, Sébastien Lemire, Tom Osborne, Kristina Tesser Derksen, Jean Yip — 8;
NAYS: — 0.
Questioning of the witnesses resumed.
At 11:53 a.m., the committee adjourned to the call of the Chair.