:
I call this meeting to order.
Welcome to meeting number 31 of the House of Commons Standing Committee on Finance.
Today's meeting is taking place in a hybrid format, pursuant to the Standing Orders. Members are attending in person in the room and remotely using the Zoom application.
This morning, pursuant to Standing Order 108(2) and the motion adopted by the committee on Monday, March 9, 2026, the committee commences its study of household debt in Canada.
I would like to welcome our officials.
From the Department of Finance, we have Brian Torgunrud, senior director, economic analysis and forecasting; Matthew Boldt, the acting senior director for housing finance; and Mark Radley, the director of consumer affairs.
Thank you for joining us this morning, gentlemen. You will have five minutes for your opening statement.
Thank you.
:
Thank you, Madam Chair and honourable members.
Thank you for giving us the opportunity to appear before you. We're pleased to be here today to discuss with you the issue of consumer debt.
Household debt in Canada remains elevated. We recognize that many Canadians are experiencing financial pressure, particularly following a period of high inflation and higher interest rates. At the same time, it's important to take a balanced view. While indicators of household financial stress have increased, most households continue to meet their financial obligations, and key metrics such as credit arrears and insolvencies, although up from pandemic-era lows, remain broadly in line with historical averages.
In addition, most mortgage holders have adjusted to higher interest rates since 2022, often by reducing spending, relying on savings or refinancing their mortgages, and they have continued to make their payments. Overall, this suggests that, despite increased pressures, the household sector has remained resilient, and macroeconomic and financial system risks stemming from household vulnerabilities remain low.
However, this is an important issue to Canadians with meaningful implications for the economy, and it is something we will continue to monitor closely. There are three officials from two branches of the Department of Finance here today, and we are prepared to speak to the department's role as it relates to this issue from our perspectives.
From my perspective of economic analysis and forecasting, as the federal government's lead on economic and fiscal policy, the Department of Finance is responsible for monitoring Canadian and global economic developments. We track a broad range of indicators from various sources. For example, we track GDP growth, labour markets, inflation, financial conditions and household balance sheet indicators such as indebtedness and net worth.
The department assesses the implications of these developments for the economic outlook and for fiscal planning. Additionally, as part of the department's responsibility for financial sector policy, we monitor mortgage indebtedness and signs of mortgage hardship as part of our broader surveillance on financial system vulnerabilities and risks.
Responsibility for monitoring and managing these risks is shared across the federal system. We work closely with Canada's federal financial sector agencies—OSFI, CMHC, FCAC and the Bank of Canada—on these issues.
The department also oversees the policy framework for federally backed mortgage insurance, including parameters such as minimum down payments, maximum amortization periods and insured property value limits. We also supported the previous government in developing the Canada mortgage charter, which it announced in 2023 and enhanced in 2024.
Similarly, the department is also responsible for the financial consumer protection framework, the consumer protection framework for banks. This framework includes protections such as requirements for clear disclosures, cancellation rights for certain products, alerts when a customer is reaching a credit limit, express consent prior to providing a customer with a credit product or increasing their credit limit, and the fair treatment of customers.
OSFI, as the provincial regulator of federally regulated lenders, provides supervisory intelligence on mortgage portfolio risks. It publishes an annual risk outlook, which provides an overview of the current risk environment, the top risks currently faced by the Canadian financial system and the actions OSFI is taking in response.
The Bank of Canada assesses broader financial system vulnerabilities and publishes an annual financial stability report that assesses the resilience of the Canadian financial system and focuses on key risks that could undermine its stability.
FCAC protects consumers by supervising banks' compliance with market conduct obligations and monitoring consumer-reported financial stress. It has issued the guideline on existing consumer mortgage loans in exceptional circumstances and tracks trends in borrowers' financial well-being through its monthly financial well-being monitor.
The department's perspective on consumer debt is necessarily macro, reflecting its responsibility for economy-wide analysis across a broad range of fiscal and economic issues. Within this context, perspectives from other stakeholders and specialized agencies can complement this view by shedding light on recent developments in consumer debt at the borrower level.
Thank you very much. My colleagues and I would be pleased to answer any questions you may have or point you to the appropriate stakeholder who can.
In your remarks, you mentioned consumers who have to adjust—I guess that is the euphemism we might go to—to the higher interest rate environment with maturing mortgages. You said that consumers have responded to this without significant defaults because they are reducing spending on other things, refinancing their mortgages and exhausting their savings.
While it's important that people are able to pay their mortgages and we certainly need to see Canadians able to repay their debts, if Canadians are responding to a higher payment environment only by reducing spending, refinancing and exhausting their savings, they're not getting ahead. What does this say to the quality of life of Canadians, if those are the reasons we haven't seen massive defaults in the face of higher costs?
:
Thank you, Madam Chair.
I want to say good morning to my colleagues and thank the representatives from the Department of Finance for being here with us today.
In economics, we recognize that there can be overinvestment in the residential real estate sector in some circumstances. At one point, there were concerns that, with the mortgage interest deductibility in the United States, too much capital was being channelled into residential property and not enough was being channelled into other sectors. I am not necessarily talking about more productive sectors, but rather industrial, commercial and other sectors.
Since Canadians want to become homeowners and that is important to them, they are continuing to buy houses, albeit increasingly expensive ones, and their residential property now accounts for a growing proportion of their assets.
Is the Department of Finance concerned that this trend will result in Canadians investing less and less of their savings in other productive assets at a time when we need investments in the commercial and industrial sectors more than ever?
:
I would like to come back to what you just said because it is very interesting.
Right now, we have a government that wants to focus on increasing the housing supply, which is likely the right way to go. However, in recent years, the government has allowed longer mortgage terms and it created the first home savings account, or FHSA, which basically gives people more money through the tax system to overbid on homes, thereby overinflating the real estate market and stimulating demand.
We are seeing a fairly drastic policy shift that is heading in the right direction. However, don't you think that the measures we have seen in recent years, such as longer mortgage terms and the FHSA, have exacerbated the problem of rising housing prices and channelled too much investment into residential real estate, which could be harmful to our growth in the longer term?
:
There's no material change. There is a mechanical change. Obviously, when you have changes in mortgage rates, you can have higher spending on mortgage interest costs.
Some lower-income groups obviously rent a lot more, proportionately, than upper-income groups, so they've had some increases in shelter costs that they've had to face as well, but I think what we're seeing is that those forces are equalizing again. Rent prices are coming down, or inflation, I should say, is coming down, and mortgage interest cost inflation is very close to zero. At this point, it's actually below the level of inflation.
You will have periods of time where you'll have divergence in these patterns that is just mechanical, but I think we're getting back to a more balanced mix.
:
Thank you, Madam Chair.
I want to thank my colleagues for their understanding. I really appreciate it.
In recent years, many people have said that the rapid population growth caused by immigration and other factors combined with a housing supply that has not kept pace may have put upward pressure on housing prices, because the number of homes available in the short term is fairly fixed.
As of late, the government has been boasting a great deal about having brought about a decline in the population for the first time in Canadian history. At the same time, we are seeing a slight ease in the housing market. Do you think that one has had an impact on the other?
I alluded to this earlier as well: There are two things that your amortization can do.
When you move from a 20-year to a 25-year amortization or from a 25-year to a 30-year amortization, it allows you to reduce your monthly payments on the loan. Let's say you were going to take a mortgage of $500,000. If you take a longer amortization, it will reduce your monthly payment for that mortgage.
I think you're also right that if you're a borrower and you're looking at the type of home you can qualify to purchase, taking a longer amortization could make it manageable for you to purchase a more expensive home, since it reduces your monthly payments.
The maximum amortization is one of several parameters that OSFI looks at for uninsured lending and that the minister looks at in the ministerial regulations for mortgage insurance.
The other parameters include, for example, the minimum down payment requirements and the maximum debt service ratio, meaning the maximum amount of your monthly income that can go towards your mortgage payment.
There is also the minimum qualifying rate, also known sometimes as the “stress test”, which basically looks at whether a consumer will be able to handle those payments if interest rates increase or if they face some other economic disruption.
:
I think, from my perspective, that's very much true.
To come back to the concept of net worth, it's basically that households have four times more financial assets than they do debt, and they have the ability to bridge periods of income loss, to be able to manage in other ways, to reallocate spending. At the same time, we saw this big dip in arrears and insolvencies during the pandemic, and this was related to government support.
There's a lot of talk of increase in arrears, and you can have some heroically high percentage growth numbers, because it's coming from a very low level. It went far below normal, to record low levels of insolvencies, during the pandemic. What we've seen is a return to normal, and it is even possible that you will see a bit more, because some share of that population likely would have gone bankrupt had the pandemic not happened.
:
Yes, I think that's broadly correct.
Mortgage debt is correlated to the value of your house. When you go for an uninsured mortgage loan, you cannot take out a loan that is larger than 80% of the value of the house. If you want to purchase mortgage insurance, you can get to a 90% loan-to-value ratio, or even as high as 95% for homes under $500,000.
The mortgage credit—and this is one of the strengths of our financial system—is the sound underwriting criteria that lenders apply to mortgage loans. That mortgage debt is increasing, but so is the value of the housing assets—or historically, they have increased—so there's a correlation there.
[Translation]
Good morning, gentlemen.
[English]
Thank you for coming.
Oh boy, we've talked about a lot of things today so far. We'll continue.
Before I get to some questions—I am a little excited that I finally get to speak—I would start by saying that Canada has a stable, robust and well-regulated financial system. People do worry, and there are reasons to worry about levels of indebtedness, but the system is robust and well-regulated and can handle this pressure.
Here is my first question, if you will. A lot of folks were extremely anxious a few years back about what was then described as the mortgage “Armageddon”. Mortgages were resetting from the incredibly low levels of the pandemic to the levels of 2022-23, and folks were anxious that there would be a huge explosion in mortgage defaults, which did not happen. Could you elaborate a bit on that and why you think that was the case?
You also mentioned earlier that when we look at the mortgage market.... I talk about mortgages because, as was also pointed out, 70% of household debt is mortgage debt. As we all know, behind every mortgage, there's an asset. There's a house. I'll get to that after this, if I have time.
You also mentioned that in the context of rebalancing the housing market, there are supply-side measures and there are demand-side measures, and that now the government is focusing a lot more on supply-side measures. Could you elaborate a bit on that and where that will take us if we continue in the direction of focusing on supply?
:
Thank you, Madam Chair.
Gentlemen, since the start of its mandate, the government has put a lot of emphasis on creating a single Canadian economy, reducing interprovincial barriers and the importance of labour mobility. The government has stressed that.
I get the impression that rising house prices could actually reduce labour mobility. I get the sense that some people are trapped in their homes. First, there is the price of houses themselves. Then there's the fact that some people are seeing a drop in the price of their house right now and have a lot of debt tied to the house, which could prevent them from selling. Fixed costs are often proportional to the price. Brokerage fees, welcome taxes and the cost of renovations have increased. I also sense that a lot of people feel somewhat trapped in their homes, and also trapped in their housing, because housing prices are regulated, particularly in Quebec. When you move, the price goes up.
Have you ever assessed the impact that has on labour mobility, on the ability to adapt, change regions or move, among other things? Is that something the department is concerned about? If the department is concerned about it, are there any measures that could be taken to address the problem in part?
:
We are going to resume the meeting. Thank you very much, and welcome back. I would like to welcome our witnesses for the second half of this meeting.
We have Sue Hutchison, president and chief executive officer of Equifax Canada. Joining her is Rebecca Oakes, vice-president of advanced analytics.
We also have, from TransUnion Canada, Matte Fabian, senior director of research and consulting, and Clarke Cross, director of government relations.
[Translation]
I see that Mr. Garon has a point of order.
:
Madam Chair, you won't be surprised by the nature of the point of order. In general, things are going smoothly with interpretation and there are no worries. I commend the interpreters for their work. They're doing an amazing job.
I just want to point out to you though that, when you have two and a half minutes, you're a member of the second opposition, and you ask a 30-second question and, because of an issue with interpretation, the witness doesn't hear the question and you have to start over, you've lost 50% of your speaking time on that. In addition, I would like to point out that, if we look at the videos, and I might invite you to do so, all the anglophone members who ask questions of anglophone witnesses don't have that problem and get an immediate answer.
I agree that it's easier when you attend the meeting in person, but today, there's an issue with that. In the last round, the time to ask the question wasn't considered, as well as the time to ask it again. I think that's detrimental. I just wanted to say that and I won't spend an hour on it. There are witnesses and I want to respect the fact that they are here.
Last week, we celebrated the International Day of La Francophonie. Members rise in the House and make a show of saying that the francophonie is important, but you have to live it on a daily basis. For me, it's a question of the official languages.
As a member of Parliament, it is not normal for me to get 10%, 15% or 20% less speaking time when the witness does not speak the same official language as I do, does not understand the question and I have to take 40 seconds to ask it again because there was some interference over which I have no control. I want to make you aware of that.
To conclude, I am not asking for a privilege. I'm not asking for more speaking time than anyone else. I'm not asking to ask more questions than what is stipulated in the Standing Orders or the motion from the start of the legislature. I would however rather not have any less time for reasons that are purely technical and beyond my control and that prevent me, as a francophone, from doing my job as a parliamentarian in accordance with the motion adopted at the beginning of the legislature.
[Translation]
Good afternoon, Madam Chair and members of the committee.
Thank you for inviting me to speak to the committee today.
[English]
As a bit of background, Equifax manages the largest consumer data trust in Canada, representing 30 million Canadians and receiving over 200 million records monthly from lenders, government, telcos and other data furnishers. Combined with Canada's largest commercial credit database and Canada's only fraud consortium, we offer a unique vantage point on the Canadian economy.
Every day, financial institutions, telecommunications providers, governments and small businesses rely on our data ecosystem to make critical decisions. From a young newcomer establishing their credit footprint to participate in the Canadian economy to a family managing mortgage renewals in a high-interest environment or a local entrepreneur seeking the capital necessary to drive growth, we securely chronicle the financial life cycle for Canadian people and businesses.
Equifax operates a fully modernized cloud-native architecture with full data resiliency, meaning that data is controlled, processed and stored in Canada. We do not rely on lagging macroeconomic indicators, as our data is real time, allowing us to detect emerging economic trends as they happen.
As we monitor the pulse of the economy, we're also acutely aware of the shadow credit market, which often eludes traditional reporting. Historically high-growth sectors, like “buy now, pay later” and private mortgage lending, operated in a regulatory blind spot for quite a long time. Today, Equifax is leading the change in bringing this invisible debt to light. One of our very important goals at Equifax, and my personal passion, is increasing financial inclusion by leveraging a broader set of alternative data, like rental payments, for example. We're aiming to close these visibility gaps by gathering differentiated data under our regulated framework to complete the picture necessary to increase financial inclusion for consumers and improve access to capital for small and medium-sized enterprises in this country.
As this committee studies household debt, data-driven policy-making has never been more critical, so our goal today is to help ensure that your recommendations are grounded in the most granular and definitive insights.
The way Canadians use and leverage credit has shifted really significantly in recent years. During the pandemic, as we heard in earlier comments, we observed a period of lower credit utilization, allowing many Canadians to reduce household debt and boost savings. The percentage of consumers missing a credit payment dropped by over 35% during this time, hitting its lowest point in mid-2021. However, as we exited that period, the ripple effect of inflation, increased unemployment and rising financial costs resulted in a noticeable impact on credit commitments, and we observed a much more severe impact on certain customer groups, particularly younger and lower-income earners. During 2025, missed payments showed signs of stabilization as the effects of lower financing costs began to materialize. By the end of 2025, the percentage of consumers missing at least one credit payment settled slightly above pre-pandemic levels.
However, these overall numbers conceal an underlying divergence in financial performance, often referred to as the K-shaped economy. This becomes visible only when we disaggregate the data, so the averages I've been listening to do not reveal what's really going on.
Headline measures like the debt-to-income ratio grab attention, but our real-time insights reveal that Canada's credit challenges are far more concentrated and severe than the surface numbers suggest. The debt-to-income ratio across Canada has risen for several consecutive quarters, with the lowest-income group showing debt-to-income ratio of over 428%, compared to 130% for the highest earners.
The high incomes of wealthier populations, which also tend to have a low debt-to-income ratio, tend to skew the overall vantage point, leading headline numbers to severely understate the severity of the problem for certain segments. For context, when we exclude the top quintile of income earners, the debt-to-income ratio is actually over 200%, compared to the headline figure of 173%. This strain is echoed by the banks—
:
Madam Chair, I'm going to open our remarks, if that's okay.
The Chair: Go ahead.
Clarke Cross: Good morning, Madam Chair. My name is Clarke Cross. I'm the director of government relations for TransUnion Canada. I'm accompanied by my colleague, Matt Fabian, TransUnion's senior director of research and consulting.
We're pleased to be invited here today pursuant to the finance committee's interest in understanding how Canadians are managing credit debt. To help guide the committee and generate discussion today, we've taken the liberty of providing you with a package of data exhibits, which you should have before you now. Before I pass things over to Matt, I want to say a few words about TransUnion.
TransUnion is a leading provider of credit information services. For businesses, we verify consumers' credit applications so that businesses can make accurate decisions about an applicant's creditworthiness and thereby reduce their financial risk. For consumers, we provide resources to help them manage their credit health.
TransUnion maintains information on consumers furnished by data suppliers, mostly financial institutions from across Canada. Importantly for understanding the scope of our testimony today, we do not collect information about income, savings or cash flow.
Without further ado, I'm going to turn things over to Matt, who's going to take you through the numbers.
Thank you, Madam Chair.
My remarks draw on comprehensive consumer credit data covering over 30 million credit-active Canadians and reflect conditions through the fourth quarter of 2025.
Household credit debt in Canada continues to grow. The pace of growth has moderated materially compared with the immediate postpandemic period, but we are still seeing continued growth in household debt. As of the fourth quarter of 2025, total outstanding consumer credit debt reached approximately $2.6 trillion: a 4.3% year over year increase. This was broad-based across major credit products and across all risk tiers.
Mortgages remain the dominant component of household debt, with outstanding mortgage balances rising 4.3% year over year to roughly $1.9 trillion, while non-mortgage debt increased 4.4% to approximately $685 billion. Critically, this growth is not driven by an expansion in borrowers—the credit-active population grew only by 1.2%—but rather by large average balances per borrower, particularly in housing, auto finance and revolving credit. This distinction matters, as credit expansion today reflects affordability dynamics and balanced growth rather than broad-based credit loosening.
The recent evolution of household credit in Canada was defined by rapid synchronized increases in both inflation and interest rates, as has been mentioned, the combined impact of which created higher debt servicing costs and forced some households to utilize cash flow away from debt repayment. Crucially, this wallet stress was not evenly distributed. The resulting payment shocks were real but concentrated. At the peak of these pressures, TransUnion estimates that payment shocks contributed to missed payments among approximately 10% of active credit households, while the majority of Canadians continued to demonstrate financial resilience. That 10% was a very significant subset demographically. As has been alluded to, younger consumers and Canadians new to credit tended to have more severe impacts.
Several structural shifts also merit the committee's attention. The Canadian credit landscape is bifurcated, with growth concentrated at the prime and superprime ends of the risk spectrum. Additionally, the demographic composition of credit balances has shifted. Gen Z and millennial consumers combine to hold almost 50% of outstanding debt. Much of this debt, especially among millennials, is mortgage debt. Second, the most significant pressure point has been cash flow burden rather than credit access. Average minimum monthly payments rose 3.5% across all products, led by growing average mortgage payments reaching over $2,500. This underscores meaningful affordability strain, even where credit performance remains technically sound.
Delinquency rates rose steadily through 2024 and started to stabilize in 2025. Mortgage delinquency remains exceptionally low, underpinned by strong equity positions and the mortgage stress test framework in place since 2018. Notably, balance-level delinquency has increased faster than consumer-level delinquency, indicating that while relatively fewer consumers are delinquent, those who are tend to carry larger outstanding balances. This points to concentrated stress rather than broad-based financial stress. Notably, younger borrowers, who carry higher balances with fewer financial reserves, are exhibiting slightly higher rates of delinquency. Younger mortgage holders are particularly exposed, given higher loan balances and the cumulative impact of elevated home prices.
In interpreting delinquency trends, it's also important to acknowledge the role of fraud, which is often embedded within reported credit losses and can therefore be misattributed to consumer financial hardship. Our latest analysis indicates that up to $400 million in annually reported delinquent balances is attributable to fraud rather than genuine consumer hardship, conflating the two risks and mischaracterizing the true state of household financial stress, a distinction that matters for sound policy.
In summary, household credit growth continues but at a moderated pace and with improving stability. Systemic risk remains contained. The majority of Canadian households have shown considerable resilience, but as economic conditions continue to change, we continue to monitor these, especially those stressed segments, and continue to report.
In my career prior to politics, I read many thousands of reports from both of your organizations during my 21 years in the mortgage business. I thank you for the work that you do for Canadians and for the financial services industry.
I want to talk today about consumer indebtedness. In the officials' statements in the previous panel, they said that they attributed the absence of broad default to households' spending less on other things, to households' refinancing existing debt and to households' exhausting their savings. There is no increase in per capita GDP, so we don't have an increased ability of people to pay. We just have a shuffling of debt responsibility.
I'll let each of you answer this. Do you have data to support that assertion, and can you break down refinancing activity versus...? Well, that would be the one you could see, so perhaps talk about refinancing.
:
I certainly can speak to the data points that we see here at Equifax.
I have a few things to call out.
As Sue mentioned a little at the beginning, the aggregate numbers do sometimes mask what is truly going on behind the actual data underneath.
With regard to your question about refinancing and what's happening, when we look at the mortgage market in particular, we have seen that, yes, although missed payments on mortgages remain quite low across Canada, there are subgroups of that population in which stress is still evident. For example, high-balance mortgages in Ontario and B.C. are at levels that are much higher than we saw before the pandemic. When we look at some of those other elements.... For example, on the younger consumer side of things, we have seen missed payments rising, particularly on products such as credit cards. There definitely is a growing risk across some segments of the population.
You've talked about the headline number, which actually seems alarming enough to me: 177% debt to income. That's higher than in almost all of our peer countries. It's the highest in the G7. The headline number itself seems alarming, but all of you testified to say that it's actually quite a bit worse than that, because if you subtract the highest quintile of income earners, it's more like...I think the number was 428% debt to income.
Again, incomes need to rise significantly to get out of this. Without rising incomes, this hits a brick wall sooner or later. What concerns do you have about how important it is that we have a more productive economy with higher wages, higher earnings, so that people can grow their earnings into the debt they already have?
:
Six minutes. Thank you. I will speak very fast. No, no....
Thank you for being here.
It's very interesting data that you have supplied to us. In particular, reinforcing what was said before, Canada's credit market is still functioning well. Most household debt is mortgage debt, and that debt is mostly being serviced on time.
However, there are issues out there, so let's talk about that. You mentioned the K-shaped recovery or economy. We've had many alphabet cycles: the L-shaped recovery, the U shape and the V shape. Now we have the K shape, which I think is a fair description of what is going on, in that the economy has recovered but we are not all benefiting from that recovery. Some segments of the population are indeed in trouble. They are facing high cost of living issues, and they are getting deeper into debt.
I think, from what you and the officials before have said, that something in the range of 7% to 10% of households are the ones on the lower end of the K. They're the ones really experiencing trouble. You see that, I think, in your real-life, real-time data.
First, do you agree with what I've been saying here? If so, what do you suggest we recommend as measures to really focus on that 7% to 10% of households that are getting further into debt?
:
I would add that a huge percentage of Canadians don't have any credit history. They have what we call a thin file, so they can't actually participate.
The debt-to-income ratios you're looking at don't include a lot of the subprime and private lending segments. I think bringing those to be regulated.... We're seeing a huge growth in buy now pay later. In other jurisdictions, like Australia and the U.K., they're regulated to report to credit bureaus. We don't have any information, other than some of the larger loan amounts, in that whole area of credit—which is typically for young people—nor do lenders. That's a real blind spot. Private mortgage lending is a real blind spot.
Debt is moving as the banks get tighter with their origination policies. Canadians are being pushed into these other channels, which we don't have any visibility on. That's where I would be concerned.
I agree with Matt that a lot of it is about education, financial literacy, and understanding your score and how to make it better, but there's a real issue in Canada with this group of Canadians. Whether they're young, have had a credit event or are newcomers, they're not playing in any of these areas. They can't get a credit card. They certainly can't get a mortgage. Most of them are renting, if they're lucky.
:
Thank you, Madam Chair.
Welcome to the witnesses.
To the ladies from Equifax Canada, a few years ago, there was a problem with my financial institution. It lost my data and then opened up an Equifax file for me, but under the wrong name. It was not my correct name. I was told to call Equifax and try to get them to correct my name. The Equifax people asked me to send faxes and documents. I never got an answer. To date, I have a credit file in the wrong name. When I look up my credit file under the wrong name, there are old loans that I repaid long ago. The file is not up to date. It shows all kinds of old data.
Now you're giving us data quarterly. What is that data worth?
:
We are a data trust. We take information security, accuracy and integrity very seriously.
We are an ecosystem. We get, as I said, about 200 million pieces of information every month. Sometimes it's incorrect—less than 1% of the time. We do our best to make sure that that information is correct. In terms of how long things remain on a credit file, that's really regulated, so we have to hold certain things for certain amounts of time.
I apologize if you've had an issue. Now that you've met me, you can email me, and I'll take care of you.
:
I will not use my status as an elected official to get better service. I just wanted to say that you have so much real-time data that sometimes I wonder about its reliability. You're saying that I'm part of the 1% of people affected. So that's unlucky.
Many groups, including the Canadian Credit Agency, rely on a 2004 study that found that only 79% of credit files were accurate and that more than one-fifth of the files contained inaccuracies. That is a study from 2004. Since then, the world and technologies have changed. What progress have you made in correcting those mistakes?
I am asking because, before we use any data, we always wonder how accurate it is. Mr. Leitão and economists know that very well. In the case of credit agencies, I always have that doubt. Do you agree with the statistic that one in five credit files is inaccurate? Do we still have to use that statistic, or can we use your 1%?
:
I appreciate that and I don't question your integrity at all. That's not what this is about. I know it's an ecosystem and that you do the best with what you have. I was talking more about the speed of execution of the ecosystem itself. I want to make that very clear.
I would like to ask you a question about debt and the fact that customers are being encouraged to take on debt.
Last year, the Journal de Montréal reported on the case of David Tregear. He was a man in Victoria whose credit rating was downgraded from 700 to zero, not because he had taken on too much debt but because he had no debt. There are a lot of people who criticize the credit rating system used by Equifax and TransUnion as well, saying that it encourages people to take on debt. If you don't have any debt or don't have a credit card, your credit rating is low, generally speaking, according to the calculation. With the current housing shortage, homeowners are increasingly using credit scores to assess people's ability to pay their rent.
Aren't credit ratings a tool that is sometimes used the wrong way by the wrong people?
:
Thank you, Madam Chair.
Thank you to our witnesses for being here. I was an adjudicator at one of the big lenders before I took on this role and looked at your reports on a daily basis. You're bringing back a lot of memories.
To start my questioning, Ms. Hutchison, the headlines right now are that the household debt-to-income number is around 177%. What I found remarkable in your remarks was that when you break that number down and you take out the top income earners, the number is worse. You mentioned something along the lines of 428%.
That's important to understand, because of course we're doing this study not because we're worried about the top income earners but because we're worried about those who are struggling. We're trying to understand why and where the trend is going and how we can best respond to that. Can you expand and elaborate a bit more on the 428%?
:
Yes, and I'll let Becky give you more details.
We referenced it about the savings rate. One thing to think about is that it's really the top 25% of Canadians. Think about the excess savings we heard about through COVID. That is not broadly spread. That is sitting at the top, with the most wealthy Canadians. When you think about the debt and who can manage what, savings are playing into it, except not at the lower income segment.
I wanted to bring that to your attention because economists broadly give aggregates around excess savings, but if you think about it, it's really in the top quartile. That helps or doesn't help in terms of managing the debt. I think that's a really important factor to think about.
Becky, do you want to add anything to that?
Just for a point of clarification, the 428% is the lowest-income tier. That's their debt-to-income ratio. I think the number is over 200% if you remove the high-income earners.
Having said that, I think it's important that when we look at our data, we absolutely do see that some consumers are more sensitive to different changes in the economy. For example, when there's a rise in the cost of living or inflation, we do see a disproportionate impact to lower-income consumers and maybe younger consumers as well. That is what we have seen in our data over the past few years. When we had those higher costs of living and high inflation rates, they were more impacted in terms of missed payments and in terms of credit usage. In particular, we saw a rise in credit card balances, for example.
:
Unfortunately, they didn't give me a crystal ball at Equifax. There are a lot of factors, which Becky can chime in on as well.
There's a lack of confidence in this economy. There's a lack of confidence from consumers. If they have a job, they're worried about whether it will be replaced by AI. If they're in sectors like auto and aluminum and steel, or in parts of those supply chains, those folks are very much impacted with direct job losses, with shifts that have been cut or with the threat in the future. That's for businesses as well. Of course, we're a country of small and medium-sized enterprises. Those businesses are run by consumers. They also are worried about investing, spending and hiring in this period of uncertainty.
There's a whole number of factors, I think, depending on the certainty we have going forward, in particular about our largest trading relationship. I think that will have a very big impact.
Go ahead, Becky.
:
Thank you, Madam Chair.
I'm going to ask a more open question to the Equifax and TransUnion representatives at the same time.
A recent article in La Presse reported on a study by the Bank of Canada according to which the risk of a person defaulting on their mortgage could be identified in their credit file two years in advance. A report by the parent company of TransUnion, for instance, said that economic conditions were improving in the United Kingdom and Canada, but now there's the war in Iran, and interest rates could go up. As I said earlier, there has never been an oil crisis without an interest rate hike.
Are you seeing any warning signs of an increase in mortgage default rates right now?
I would also like to know, more generally, what you think of that analysis, which says that you have the necessary information to predict a change in mortgage default rates two years in advance.
I'll give you the rest of my time to answer those questions.
:
First of all, typically one of the drivers behind when we see missed payments on mortgages is heavily linked to the balance of those mortgages and the payment rates associated with that. As interest rates go up and down, we absolutely see missed payments move up and down at the same time, but there is a lag effect. Once the interest rate comes in, you have to wait for the renewal point potentially on that mortgage, and it can take 12 to 24 months to see the impact of a rising interest rate on missed payments and the flip side as it comes down.
The numbers we see now in our data, where for some mortgages across Canada they did go up and then started to come back down again, are indicative of that reduced interest rate and that lag factor. What we have called out in a lot of our reports recently, though, is the fact that there are still provinces such as Ontario and British Columbia where that number is rising despite that. Now it is slowing down, but it is still being impacted by those payment shocks, particularly because of those high-balance mortgages.
I don't know if Matt from TransUnion wants to add to that.
:
Well, Madam Chair, in that case, I'd actually just like to move a motion that's been on notice.
a. Taxes on beer, wine and liquor will automatically increase on Wednesday, April 1, 2026;
b. Since the Liberal government implemented the automatic alcohol tax hike in 2017, excise rates have automatically increased by more than 18%, costing Canadians nearly $1 billion, making taxes nearly half the price of what consumers pay for a drink;
c. Canadians and businesses cannot afford another tax increase; and
d. A coalition of unions representing Canadian brewery workers is calling for the government to cancel the upcoming automatic alcohol tax hike,
The committee report to the House that it calls on the government to cancel its Wednesday, April 1, 2026, tax increase on beer, wine and liquor.
Madam Chair, I move this motion today as it is the last opportunity to do so before April 1, when the government will hike taxes on beer, wine and spirits. Since 2017, Canadians have had annual tax hikes on alcohol without a vote in Parliament, violating a fundamental tenet of the Westminster parliamentary system that goes back to the Magna Carta.
What has made these tax hikes even worse for Canadians is the cost of living crisis that the government has created with its continuing massive deficits and borrowing debt, not to mention with hidden taxes like the industrial carbon tax and packaging taxes that drive up the costs of food, fuel and other essentials.
Today, restaurants are closing by the thousands—7,000 of them alone just last year. Sharp increases in costs for food, supplies, wages and utilities and reduced customer spending have left restaurants hurting. We are hearing all across the country about the impact of these increases, so, once again, Conservatives are calling for a pause on this excise tax. We'd like to see a vote on that today, and I hope all parties can agree to that.
:
Well, I'm surprised that we're getting this, although I know the member put the motion on notice a while back. We had negotiated a schedule with a number of studies right until, I think, the House rises in June. It's a bit of a surprise here, but it's not really that surprising, because I know members opposite are able to move motions that are on notice.
I'm certainly empathetic to the beer industry and the excise tax challenges that they've communicated to us, but I think today's meeting is not really the time to be doing this. It would have been nice if we'd had some notice from the opposition so that we could have discussed this and maybe found a way forward. I don't think there's any way we're going to get to a vote on this today. There's absolutely no chance, because I have issues with the wording of the motion. There are significant issues with the wording of the motion. There's highly charged partisan language in it, which I won't agree to and which I'm sure none of the members on our side will agree to.
There's no contravention of the Westminster system in an excise escalator that's been passed in Parliament in the past and that is slated to increase on an ongoing basis or an annual basis. That's not a contravention of the Westminster system at all. There doesn't have to be a vote on every change to an excise tax that happens to be indexed to inflation.
I think we could debate this some more today, but we're wasting valuable time with highly reputable expert witnesses, I would say, on a study that the Conservatives proposed. You're essentially wasting time that we could use to ask witnesses questions. You're actually taking away from my ability, because I was in the last round and was looking forward to questioning these wonderful individuals who gave up their time today in order to come here to lend us their expertise. I think household debt is a worthwhile topic for us to venture into. I was pleased that we could come to an agreement to actually study that.
We only have a few minutes left in the meeting, but there's no way we're going to get to a vote on this today. That's for sure.
:
Do we have consent to adjourn the meeting?
An hon. member: No. Can we have a vote?
The Chair: Then we have a vote.
We will vote on the motion to adjourn. Do members vote to adjourn?
Some hon. members: Agreed.
The Chair: The meeting is adjourned.
Thank you very much to our witnesses.
I wish my colleagues some very productive weeks in their constituencies.
Happy Easter and happy Passover.