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Overview

Statement

At the House of Commons, we are committed to meeting all our obligations under the Accessible Canada Act, including its regulations and standards, and to being a leader in accessibility. We are determined to acknowledge and respect the independence and dignity of everyone interacting with the House of Commons.

Therefore, we will develop and implement strategies and policies to ensure that accessibility is at the forefront of the House's activities. Identifying, removing and preventing accessibility barriers is a priority and part of a concrete initiative that will allow everyone the right to fully participate in the work of the House of Commons.

Accessibility Plan

Consult the House of Commons Accessibility Action Plan for 2023-2025 and the Feedback Process.

Accessibility in the parliamentary precinct

Visitors to Parliament

Visitors to Parliament can learn about accessibility, accommodations, and assistive services available for guided tours by consulting the Plan Your Visit page.

Committee meetings and appearances

Committee witnesses and visitors can request accommodations and assistance by contacting the committee clerk.

Web accessibility

Guidelines

The House of Commons strives to make the OurCommons.ca website compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 (level AA). We regularly audit this site to ensure the compatibility of features such as zooming, scaling, keyboard navigation, screen reading, and high-contrast themes.

Diligence

The site draws information from many documents, publications and applications provided by various authors and third parties. As this may result in standards not always being met, the House continues to work with partner organizations to improve the compliance of these documents.

Despite our ongoing efforts, some of our web content may not be fully accessible. This includes:

  • documents that may only be produced in PDF format;
  • scans of archived documents;
  • bills that may be difficult to read, particularly with assistive tools; and
  • pages with inconsistent designs, navigation and features

Closed captioning

Closed captioning is available, live and on demand, for the Chamber and for televised or webcast committee proceedings on ParlVu.

Providing feedback

The House of Commons welcomes all feedback, comments and questions regarding the accessibility of the House’s products and services.

Electronic form

Feedback can be shared (anonymously if desired) through the electronic form.

Email

All feedback can be sent to accessible@parl.gc.ca.

Messages can include photos, videos, links, or other attachments as necessary.

Phone

A voicemail service is available: 613-995-1111 (Ottawa) and 1-833-725-2686 (toll-free).

Mail

Letters can be sent to:

Accessibility Secretariat
House of Commons
181 Queen Street
PO BOX 11
Ottawa ON K1A 0A6